ShadowPay Reviews 856

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 105 reviews, reviewers had a great experience with this company. Many customers appreciate the platform's concept, allowing gamers to buy and sell used equipment, often at competitive prices. The website is generally considered reliable and easy to use, with fast deposits, especially via crypto, and quick trade completions. Reviewers frequently highlight the excellent and responsive customer support, which helps resolve issues efficiently. However, some people mentioned encountering problems with withdrawals, particularly with crypto methods, and funds occasionally getting locked or suspended. A few other people also felt that the pricing displayed on the website was misleading, leading to situations where deposited money became stuck or required additional purchases to withdraw.

What people talk about most

Website

People report ambiguous experiences with the website, with some reviewers praising its ease of use, low... See more

Payment

Clients share ambiguous opinions on payment, with many reporting issues such as money being stuck on the... See more

Product

Users describe ambiguous interactions with product, with some reporting issues where purchased items were not... See more

Price

Customers had ambiguous experiences with price, with some reviewers praising low prices and competitive... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers praising the support team as very good,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ive used this site several times. but now suddenly with 739$ in my funds. my account got temp suspended and my funds are locked. first i deposited around 677 or something with cypto to cash out a k... See more

Company replied

Rated 4 out of 5 stars

I sold my CS2 items worth 23.58$ in website, but when i try to withdraw money using cyripto, it says the maximum amount's 0$ and I'm not able to write number here. As a result I completely unable to u... See more

Company replied

Rated 4 out of 5 stars

Didn’t know that such a thing exists and shoutout for the idea of making such a platform where gamers can sell/buy used gaming equipment from other gamers

Company replied

Rated 4 out of 5 stars

sold a 99 dollar item ... the trasaction said it was finished but the payment didint come throught ... was worried and wrote a ticket no response a hour later i got it .. was worried it might have be... See more

Company replied


Company details

  1. Gaming service Provider

Written by the company

Welcome to ShadowPay, your premier destination for peer-to-peer (P2P) trading of CS2, Dota 2, and Rust skins. Founded in January 2019. We are powered by an innovative spirit and the relentless pursuit of providing a secure, efficient, and user-friendly trading environment. Gear Up, Game On: Jump into the heart of the action with ShadowPay, where trading CS2, Dota 2, and Rust skins isn't just easy—it's an epic adventure. Get ready to revolutionize your gaming swag! Trust Your Trade: With over a million warriors and countless victorious trades, ShadowPay stands as the undisputed champion of safe and transparent trading. Here, every deal is a seal of trust. Effortless Victory: With our sleek tech—think ninja-like Chrome extension and app—trading becomes part of your victory dance. Snag the best deals with instant trades and analytics that would make any strategist proud. Loot More, Spend Less: Why spill more coins than you have to? Our lean 5% fee means you keep the lion’s share of your loot. More treasure, more triumph! Join the Elite Squad: Step into a realm where traders thrive, grow, and conquer. ShadowPay isn't just a marketplace; it's where legends come to play. Unleash Your Inner Trader: Whether you're a battle-hardened trader or a fresh recruit, we’ve got your back with all the gear you need to dominate the trading arena. Trade with might, trade with insight. Conquer the Marketplace with ShadowPay: Prepare for glory in the ultimate trading expedition. ShadowPay is your gateway to a world brimming with rich trades and unrivaled opportunities. Enlist today and unlock the treasure trove of trading.


Contact info

4.0

Great

TrustScore 4 out of 5

856 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Scam

Wanted to buy an item and when I checked out and payed for it, I suddenly had money deposited which was less than the amount the Item costs. So now I am stuck with money in my Account which isn't enough to buy what I wanted. It never said I am depositing money, it just said "Buy Item" but I didnt buy it. And now they refuse to refund me nice.

July 13, 2025
Unprompted review
ShadowPay logo

Reply from ShadowPay

Hello!
We are sorry for your experience using our platform. Could you please share the ticket number? Your satisfaction is our top priority, and we would like to provide you with all the necessary assistance in order to resolve the issue

Rated 5 out of 5 stars

‎I am new to trading...

‎I am new to trading, this site was a great starting point for me. transactions go smoothly most of the time. bought myself a new loadout in cs and saved about $70 compared to other sites. definitely recommend, good site

June 22, 2025
Unprompted review
ShadowPay logo

Reply from ShadowPay

Hello!
Thanks for your feedback! We are happy that you were satisfied with our service!

Rated 5 out of 5 stars

‎I’ve tried a bunch of trading…

‎I’ve tried a bunch of trading platforms, but this one really stands out. The process is straightforward, and the low fees are a game-changer. Whether you’re experienced or just starting out, this platform makes trading enjoyable.

June 18, 2025
Unprompted review
ShadowPay logo

Reply from ShadowPay

Hello!
Thanks for your feedback! We are happy that you were satisfied with our service!

Rated 1 out of 5 stars

My account got restricted the same day…

My account got restricted the same day I registered and deposited money, and the support didnt help me even after almost 10 hours.

July 2, 2025
Unprompted review
ShadowPay logo

Reply from ShadowPay

Hello, you wrote to us outside of our support service working hours. Let's move the conversation to the ticket on the site that you opened. We wrote to you about solving this problem

Rated 5 out of 5 stars

‎Finally I found a place where trading…

‎Finally I found a place where trading is easy and fast. Everything works perfectly, commissions are low, so nothing to worry about. I recommend it to anyone who wants to trade quickly and without problems.

June 10, 2025
Unprompted review
ShadowPay logo

Reply from ShadowPay

Hello!
Thanks for your feedback! We are happy that you were satisfied with our service!

Rated 4 out of 5 stars

sold 99 dollar item tried to withdraw…

sold a 99 dollar item ... the trasaction said it was finished but the payment didint come throught ... was worried and wrote a ticket no response a hour later i got it .. was worried it might have been a scam but good site .. i reccomend to u all

June 21, 2025
Unprompted review
ShadowPay logo

Reply from ShadowPay

Hello!
Thanks for your feedback! We are happy that your issue was successfully resolved and you were satisfied with our service!

Rated 5 out of 5 stars

‎GREAT experience

‎GREAT experience! The commissions are the lowest, and trades are completed almost instantly. Had one small issue with a trade, but it was resolved very fast. The BEST site!!!

June 4, 2025
Unprompted review
ShadowPay logo

Reply from ShadowPay

Hello!
Thanks for your feedback! We are happy that you were satisfied with our service!

Rated 5 out of 5 stars

‎This site is fire

‎This site is fire! low commissions, fast trades, and they’ve got some great deals, especially on high tier CS items. Had a tiny hiccup with a withdrawal, but support was on it right away. Anyway, overall I'm very satisfied

June 9, 2025
Unprompted review
ShadowPay logo

Reply from ShadowPay

Hello!
Thanks for your feedback! We are happy that you were satisfied with our service!

Rated 4 out of 5 stars

I sold my CS2 items worth 23.58$ in…

I sold my CS2 items worth 23.58$ in website, but when i try to withdraw money using cyripto, it says the maximum amount's 0$ and I'm not able to write number here. As a result I completely unable to use cyripto withdrawal method.

June 9, 2025
Unprompted review
ShadowPay logo

Reply from ShadowPay

Hello!
Thank you for your feedback. Unfortunately, this withdrawal method was temporarily unavailable due to a global limit imposed by the payment system. This is a temporary issue and is usually resolved within a day.
We apologize for the inconvenience and appreciate your patience and understanding. If you have any further questions, feel free to reach out. We are happy to help!

Rated 5 out of 5 stars

GREAT very Great

June 2, 2025
Unprompted review
ShadowPay logo

Reply from ShadowPay

Hello!
Thanks for your feedback! We are happy that you were satisfied with our service!

Rated 5 out of 5 stars

HUGE DISCLAIMER BEFORE USING SHADOWPAY

If you are wondering if these people are genuine I can confirm they are. BUT HUGE DISCLAIMER, after depositing funds I was not able to immediately purchase my items. This made me extremely anxious also my ip was banned from the site and account restricted. I thought I was scammed. I reached out to support via email and the ban was lifted and I purchased my knife. Please use my disclaimer as caution when using this site. TO SAVE YOURSELF A HUGE HEADACHE AND STRESS. I originally contacted my bank thinking these people were fraudulent. I can assure you they are not. But this site is lacking compared to others.

May 23, 2025
Unprompted review
ShadowPay logo

Reply from ShadowPay

Hello! Thanks for your honest review and for confirming that the issue was resolved.

We are sorry for your experience using our website. The IP restriction was triggered automatically by our system, it can happen if there are too many requests from one IP or for other security reasons. These checks are in place to protect the platform, but we understand it can be frustrating.

We truly appreciate your patience and are glad our support team was able to assist you. If there’s anything else we can do to improve your experience, just let us know. And if you feel the situation was handled fairly in the end, we’d really appreciate it if you could update your rating. It would mean a lot to us.

Rated 5 out of 5 stars

Good platform and customer service

I got an issue right after depositing, but it only took 24 hours to solve the case. Good support service.

May 22, 2025
Unprompted review
ShadowPay logo

Reply from ShadowPay

Hello!
Thanks for your feedback! We are happy that you were satisfied with our service!

Rated 1 out of 5 stars

I got restricted

I got restricted instandly i dont know what to do i wanted to buy a skin but even after a hour no response on ticket

Request #46689

May 19, 2025
Unprompted review
ShadowPay logo

Reply from ShadowPay

Hello! We are sorry for your experience using our website. We would like to inform you that all restrictions on your account were lifted on the same day. We apologize for the inconvenience caused

Rated 1 out of 5 stars

Impossible to withdraw money

Impossible to withdraw money. It starts to ask for your national ID number and address, but somehow it just doesn't find it. So once your money is in ShadowPay, it sure stays there because they don't want to give it away.

May 8, 2025
Unprompted review
ShadowPay logo

Reply from ShadowPay

Hello!
We are sorry for your experience using our website.

Unfortunately, this problem arose due to technical difficulties, and it is not permanent on our project.

We also hasten to inform you that it has already been resolved, and now there should be no problems with KYC

Please contact us via ticket and we will help you solve this problem

Rated 5 out of 5 stars

they are very honest

When I opened a ticket, they were very well taken care of

May 3, 2025
Unprompted review
ShadowPay logo

Reply from ShadowPay

Hello!
Thanks for your feedback! We are happy that you were satisfied with our service!

Rated 5 out of 5 stars

Money Safety

I bought marble fade gloves and knife and your money is safe no doubt about it they will ask u when there is a big money moving but its for ur safety. Sometimes it will take some time i was had to add 5$more i wait for 12 hours but if that wasnt you? u can call your bank and take your money back. And i have to tell this there is a SUPERCAT reply u back fast as he can @elvis ty my man

April 28, 2025
Unprompted review
ShadowPay logo

Reply from ShadowPay

Hello!
Thanks for your feedback! We are happy that you were satisfied with our service!

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