ShadowPay Reviews 856

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 105 reviews, reviewers had a great experience with this company. Many customers appreciate the platform's concept, allowing gamers to buy and sell used equipment, often at competitive prices. The website is generally considered reliable and easy to use, with fast deposits, especially via crypto, and quick trade completions. Reviewers frequently highlight the excellent and responsive customer support, which helps resolve issues efficiently. However, some people mentioned encountering problems with withdrawals, particularly with crypto methods, and funds occasionally getting locked or suspended. A few other people also felt that the pricing displayed on the website was misleading, leading to situations where deposited money became stuck or required additional purchases to withdraw.

What people talk about most

Website

People report ambiguous experiences with the website, with some reviewers praising its ease of use, low... See more

Payment

Clients share ambiguous opinions on payment, with many reporting issues such as money being stuck on the... See more

Product

Users describe ambiguous interactions with product, with some reporting issues where purchased items were not... See more

Price

Customers had ambiguous experiences with price, with some reviewers praising low prices and competitive... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers praising the support team as very good,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ive used this site several times. but now suddenly with 739$ in my funds. my account got temp suspended and my funds are locked. first i deposited around 677 or something with cypto to cash out a k... See more

Company replied

Rated 4 out of 5 stars

I sold my CS2 items worth 23.58$ in website, but when i try to withdraw money using cyripto, it says the maximum amount's 0$ and I'm not able to write number here. As a result I completely unable to u... See more

Company replied

Rated 4 out of 5 stars

Didn’t know that such a thing exists and shoutout for the idea of making such a platform where gamers can sell/buy used gaming equipment from other gamers

Company replied

Rated 4 out of 5 stars

sold a 99 dollar item ... the trasaction said it was finished but the payment didint come throught ... was worried and wrote a ticket no response a hour later i got it .. was worried it might have be... See more

Company replied


Company details

  1. Gaming service Provider

Written by the company

Welcome to ShadowPay, your premier destination for peer-to-peer (P2P) trading of CS2, Dota 2, and Rust skins. Founded in January 2019. We are powered by an innovative spirit and the relentless pursuit of providing a secure, efficient, and user-friendly trading environment. Gear Up, Game On: Jump into the heart of the action with ShadowPay, where trading CS2, Dota 2, and Rust skins isn't just easy—it's an epic adventure. Get ready to revolutionize your gaming swag! Trust Your Trade: With over a million warriors and countless victorious trades, ShadowPay stands as the undisputed champion of safe and transparent trading. Here, every deal is a seal of trust. Effortless Victory: With our sleek tech—think ninja-like Chrome extension and app—trading becomes part of your victory dance. Snag the best deals with instant trades and analytics that would make any strategist proud. Loot More, Spend Less: Why spill more coins than you have to? Our lean 5% fee means you keep the lion’s share of your loot. More treasure, more triumph! Join the Elite Squad: Step into a realm where traders thrive, grow, and conquer. ShadowPay isn't just a marketplace; it's where legends come to play. Unleash Your Inner Trader: Whether you're a battle-hardened trader or a fresh recruit, we’ve got your back with all the gear you need to dominate the trading arena. Trade with might, trade with insight. Conquer the Marketplace with ShadowPay: Prepare for glory in the ultimate trading expedition. ShadowPay is your gateway to a world brimming with rich trades and unrivaled opportunities. Enlist today and unlock the treasure trove of trading.


Contact info

4.0

Great

TrustScore 4 out of 5

856 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

trustfull and fast trade

February 11, 2025
Unprompted review
ShadowPay logo

Reply from ShadowPay

Hello!
Thanks for your feedback! We are happy that you were satisfied with our service!

Rated 5 out of 5 stars

5 star for the support and also for the website

5 star for the support and also for the website. If I'd change something, it will be the minimum sum to withdraw, maybe 25$ instead of 55$.

February 6, 2025
Unprompted review
ShadowPay logo

Reply from ShadowPay

Hello!
Thanks for your feedback! We are happy that you were satisfied with our service!

Rated 1 out of 5 stars

Terrible trade website

5 weapons buy, 5 times cancel cuz all the seller are chinese guy with fresh steam account.
All these chinese account have only 1 trade and they will never accept your trade.
I think its the owner of this website that add weapon with fake account that never sell for make the market look like important..
And for finish i pass all the day to try to deposit cuz the Visa Card not work properly for me on this website (all time error contact support), need to use Skrill at the end of the day for finaly deposit ...

January 30, 2025
Unprompted review
ShadowPay logo

Reply from ShadowPay

Hello there! We are sorry to hear that you were left unsatisfied. Please be aware that the trades you are referring to have a 12-hour mark, and it can take up to 12 hours for your item to be delivered. Regarding the payment issues, please provide us with your contact information or reach out to our agents via a ticket so we can investigate the issue

Rated 5 out of 5 stars

Very Helpful

January 11, 2025
Unprompted review
ShadowPay logo

Reply from ShadowPay

Hello!
Thanks for your feedback! We are happy that you were satisfied with our service!

Rated 5 out of 5 stars

Good site, I recommend

The mechanism of shadowPay it is lightweight, with good system of refund in case you did not complete your trade with a specific seller.
The deposit went smooth, they have a good experience overall.

January 10, 2025
Unprompted review
ShadowPay logo

Reply from ShadowPay

Hello!
Thanks for your feedback! We are happy that you were satisfied with our service!

Rated 5 out of 5 stars

Bought a couple of skins and went…

Bought a couple of skins and went flawless. Changed some stuff on my steam account and it would not let me trade. Reached out to support and helped me figure out the issue and got me back to rolling. Great all around site.

December 14, 2024
Unprompted review
ShadowPay logo

Reply from ShadowPay

Hello!
Thanks for your feedback! We are happy that you were satisfied with our service!

Rated 4 out of 5 stars

Shadowpay is a pretty good website where you can buy skins.

I have bought skins from shadowpay for a long time and everything has worked flawlessly with few problems every once in a while, such as getting ip randomly ip banned for few hours and so on. Otherwise great place to buy.

December 1, 2024
Unprompted review
ShadowPay logo

Reply from ShadowPay

Hello!
Most likely, you have been banned for exceeding the number of ShadowPay requests per second. For security reasons, our system has banned you. Please contact our support or leave your email here so that we can contact you and help.
UPD: We are happy that your issue is solved. If you require additional assistance, please let us know. We are always happy to help

Rated 5 out of 5 stars

Site is actually great but....

Site is actually great, but the only thing i dont understand is why i got IP banned on both my PC and my Phone as soon as i had 2 pending withdrawals. Ive used the site for an entire year without this problem but as soon as i have 2 pending withdrawals i suddenly get IP banned on both my PC and Phone???

I would like you to remove both of the IP bans asap.
Please provide me with a support email i can contact you on since i CANNOT open your support website since im IP banned there aswell.

Help please!

Edit: Got help within an hour and the ip ban was lifted, thanks for fast help! ++++++

November 9, 2024
Unprompted review
ShadowPay logo

Reply from ShadowPay

Hello!
Sorry for this inconvenience, but you should be able to open a support website in such a case. Kindly ask you leave a contact email here

UPD: Thanks for your feedback! We are happy that you were satisfied with our service!

Rated 1 out of 5 stars

Immediately banned

I added money to the site and made a purchase that took most of my balance. On reloading the site I received a page that said my IP was banned. My purchase went through but I can now never access that balance. Just seems really shady all around.

October 18, 2024
Unprompted review
ShadowPay logo

Reply from ShadowPay

Hello!
You have been banned for exceeding the number of ShadowPay requests per second. For security reasons, our system has banned you. Please contact our support or leave your email here so that we can contact you and help.

Rated 4 out of 5 stars

Everything was s1mple

Everything was very simple, selling and buying skins, adding and withdrawing money, searching for skins, buying it.

October 8, 2024
ShadowPay logo

Reply from ShadowPay

Hello!
Thanks for your feedback! We are happy that you were satisfied

Rated 1 out of 5 stars

Fake Item Listings

Many items are listed with low prices, but are in fact fake and cannot actually be bought. You will just get a message reading: "Trade cancelled", "Buyer offline", or some other "Error".

October 12, 2024
Unprompted review
ShadowPay logo

Reply from ShadowPay

Hello!
We are very sorry that you have encountered such a situation.

We would like to inform you that our project works through p2p exchange between users and anyone can place their items for sale.

Thus, sometimes situations arise where the seller may be offline or change his mind about selling the item.
A huge number of new offers appear on our project every day and we assure you that you will be able to find the item that interests you.
Please leave your contact information for additional investigation

Waiting for your reply

Rated 5 out of 5 stars

Slow money arrival but quick&easy

Slow money arrival but quick&easy

it s really simple and easy to use but money took like 4-5 days to arrive (it s not a big - that s why i still gave it 5stars)

September 13, 2024
ShadowPay logo

Reply from ShadowPay

Hello!
Thanks for your feedback! We are happy that you were satisfied

Rated 2 out of 5 stars

It worked in overall but prices aren't real

It worked in overall but prices of items are overpríced, there were issues with withdrawing the money, felt like it was scam until finally received money... But most prices aren't real keep that in mind.

September 16, 2024
ShadowPay logo

Reply from ShadowPay

Hello!
Thank you for the feedback.
Prices are set by sellers, we have a large selection of items and a wide variety of prices. You can always find a skin to your liking

Rated 5 out of 5 stars

Good prices.Great support

Good prices.Great support. Modern design.

September 17, 2024
Unprompted review
ShadowPay logo

Reply from ShadowPay

Hello!
Thanks for your feedback! We are happy that you were satisfied

Rated 1 out of 5 stars

They blocked my account without…

They blocked my account without explanation and refuse to return the money. Never buy from this site, Scam!!!
Ticket 39315
UPD: as i said never buy from this site, other sites didn't have this problem

August 31, 2024
Unprompted review
ShadowPay logo

Reply from ShadowPay

Hello!
We are so sorry that you encountered such a problem. Could you please provide your contact email or create a ticket so we can investigate the issue? If you have already contacted us via ticket, please let us know the ticket number.

UPD: Thank you for the ticket number provided. As we already stated in a ticket, the website owner may verify and confirm the user's identity. Unfortunately, after a thorough investigation, our compliance department decided not to remove the restrictions from your account following our AML policies. Our decision is final and not subject to appeal. We recommend you to contact bank support and request a chargeback

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