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ShadyVEU Reviews 161

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers are really happy with the products, frequently highlighting the quality of the sunglasses and their effectiveness in bright conditions. Many people appreciate the prompt delivery and efficient shipping services, often receiving their orders quickly. The overall selection of sunglasses is also well-regarded by consumers. However, some people were dissatisfied with the product quality, noting issues like flimsy frames or lenses that easily pop out. There were also occasional problems with delivery, including incorrect tracking information, packages not being handed over to carriers, or damaged packaging upon arrival. A few customers also mentioned that the product did not meet their expectations regarding darkness or size.

What people talk about most

Product

Consumers find product to be ambiguous. Many reviewers express satisfaction, praising the quality, dark... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the sunglasses for being... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers praise the fast and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After reaching out to Shadyveu several times about not receiving my two pairs of sunglasses via email and Instagram, I finally received a response. The person at customer service could not of been an... See more

Rated 5 out of 5 stars

These glasses are incredibly dark in the best way possible. They help my sensitive eyes during the bright summer days here in Southern Arizona! I will be purchasing from them again!

Rated 5 out of 5 stars

Updating review - previous low rating was due to Amazon Prime dropping the ball, not ShadyVEU. I used Amazon Prime payment which placed the onus on Amazon for delivery and they failed spectacularly. O... See more

Company replied

Rated 5 out of 5 stars

I bought the sun glasses for my husband and he loves them so much. He said he could see so much better when he's driving now.


Company details

  1. Sunglasses Store

About ShadyVEU

Written by the company

ShadyVEU was founded by eyewear visionaries who recognized a critical need in the market for a sunglasses brand that prioritized quality and proper vision protection. Driven by extensive research and continuous customer feedback, ShadyVEU developed the revolutionary super dark sunglasses collection. This collection has become a lifeline for individuals suffering from headaches, migraines, and light sensitivities, providing unparalleled relief and comfort. Our darkest sunglasses are specifically designed to cater to customers with various vision conditions, ensuring a minimal amount of sunlight penetrates the lens, thus offering optimal protection.

At ShadyVEU, our commitment goes beyond just creating eyewear; we are dedicated to enhancing the quality of life for our customers. We achieve this by producing quality sunglasses that are not only effective and affordable but also stylish and durable. Our dedication to excellence and innovation has positioned us as a trusted name in the eyewear industry. Building on the success of our super dark sunglasses, ShadyVEU has ventured into the snow sports sector, introducing the finest ski goggles available online. Our ShadyVEU mirrored snow goggles feature advanced UV protection, polarized clarity, an indestructible frame, magnetic easy-to-change lenses, an adjustable strap, and a convenient carrying case. These goggles have quickly become a favorite among snow sports enthusiasts, praised for their superior functionality and durability.

Since our inception in 2016, ShadyVEU has remained unwavering in our mission to deliver top-quality eyewear. Our journey is driven by a passion for innovation and a commitment to our customer's needs, ensuring we continue providing the best in vision protection for every adventure.

Our Quality Promise

Product Replacement

Product Replacement
In the rare event of encountering any manufacturer defects, rest assured that we stand by our quality with a hassle-free, complimentary replacement policy. Our commitment to customer satisfaction means that we are fully prepared to address any issues you may encounter with our products.

Contact info

3.9

Great

TrustScore 4 out of 5

161 reviews

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Replied to 12% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

IMPRESSED!

I was so impressed with my package. Shipment was extremely fast! I have not yet used the new goggles but the feel and lenses are high quality. These are my first pair of snow goggles and am so impressed!

March 1, 2022
Rated 3 out of 5 stars

Not in Stock

I have ordered twice from your store. Although I love your products I have yet to receive a complete order due to not having items in stock. I have ordered 4 pairs of glasses and only received 1. I understand that I have been refunded however it seems that 25% fulfillment rate is what you are offering.

December 28, 2021
Rated 5 out of 5 stars

Customer service excellnce

I wore these glasses for three days, and then one of the stems broke while on my face. I was extremely frustrated, but Jasmine made it right. She explained they just caught wind of a faulty shipment, and she sent out a replacement pair that she personally inspected. I appreciate her thoroughness with this matter, and I'll definitely make more purchases.

November 24, 2021
Rated 5 out of 5 stars

They are a great company

They are a great company. I ordered a pair of shades, but when they arrived I had gotten the wrong color. All I did was send them an email and they quickly responded and sent a new pair. Shipping was fast and the price is unbeatable!

October 28, 2021
Rated 1 out of 5 stars

I still have not received the…

I still have not received the sunglasses. I received an email telling me they had been delivered. They had, but not to my home. They were delivered back to the company in California. I have sent 2 emails but have not received a reply yet. So far this has not been a good purchase nor good customer service on the company's part.

October 12, 2021
Rated 5 out of 5 stars

Iconic

Love the shades! So iconic, they also have amazing quality and the shipping was so fast, thanks again!

October 6, 2021
Rated 5 out of 5 stars

Soaking in the tub watching Charlie…

Soaking in the tub watching Charlie Chill on Youtube after work on a Saturday. (So you know this is a real person ) hate working Sat. Received the other day real fast and Super nice packaging. Don't really go thru my email much just saw this and have to say good job and great price. Still waiting on other stuff I ordered from other companies i ordered before this. charlies channel is the outsiderz.for those that dont know. Wanted Brad pitt fight club glasses now i got em thx again. : )

September 26, 2021

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