ShakeAway - Worldwide - Country Selection Reviews 9

TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

3.4

Average

TrustScore 3.5 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

VERY Delicious! Very Friendly Too!

I was at the location in Bristol (near the Galleries) today and the manager there was VERY Friendly and kind, we had a great chat and the milkshake itself was to die for. Absolutely amazing, will definitely be coming back next time I'm there!!

September 23, 2025
Unprompted review
Rated 1 out of 5 stars

Vegan Tax - Avoid

Charged us more for soya milk, which is basically a vegan tax.

Outdated, innapropriate and shouldn't be legal.

February 1, 2025
Unprompted review
Rated 1 out of 5 stars

took 25 minutes to make 2 bad drinks

had to wait fifteen minutes before we could even order, when we did there were no fries which was okay it wasn’t the lady’s fault but it then took and additional ten minutes to prepare one milkshake and one smoothie. the milkshake and a very weird texture and the smoothie wasn’t fully blended. so overall it was disappointing. however for two people before me they ordered and then ten minutes after ordering were told their order couldn’t be made so they would need to get a refund or get a milkshake instead. overall it took excessively long and the drinks were not worth £5 in any way. the girl serving us seemed nice though i guess.

March 31, 2025
Unprompted review
Rated 1 out of 5 stars

Dangerous, rude and disappointed

Ran out of fruit so offered other fruit had no idea they would charge £1 per item of fruit as an alternative. Cost £9 for a regular shake. 2 bits of sharp plastic in the cup. Someone took our initial order as they are so muddled and so rude. First time I've ever used this place and shocked at the lack of care and service. A child could swallow sharp plastic.

July 31, 2024
Unprompted review
Rated 1 out of 5 stars

Had a poor value and quality shake…

Had a poor value and quality shake recently.
When I complained to challenge this and ask for a goodwill gesture they became very rude and defensive and accused me of ripping them off.
Clearly they don't like dealing with complaints

February 17, 2023
Unprompted review
Rated 5 out of 5 stars

I like it

I like it, the guy who works here never judges that i go 9 time a week lol

January 25, 2022
Unprompted review
Rated 1 out of 5 stars

Not good

Had a low sugar ice cream milkshake in Winchester. It should be thick but it was more like flavoured milk. Also the staff were slow and looked bored. Not good

November 22, 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look