I bought Shark Pet Plus Cordless Stick Vacuum cleaner, and I was impressed by its power and capability. Delivered next day. Wow. Does the job without any hassle, only impovement could be done when its... See more
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About Shark Clean UK
Written by the company
Shark, the leading brand in vacuum cleaners in the UK*, is committed to crafting high-quality household products. Our range includes a wide selection of corded, cordless, and handheld vacuum cleaners, as well as steam mops, air purifiers, hair dryers, and other innovative solutions.
Shop Upright Vacuums Shop Cordless Vacuums Shop Stratos Shop Shark Beauty Shop Offers Contact UsFree Next Day Delivery
7 days a week*
Automatic 5-Year Guarantee*
Confidence in our design and quality
30 Day Returns
Free returns on main units
Pay-in-3
Shop now, pay later with Klarna
Contact info
3150 Century Way, LS15 8ZB, Leeds , United Kingdom
- 0800 862 0453
- customerservice-uk@sharkninja.com
- sharkclean.co.uk
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Simple order process and prompt…
Simple order process and prompt delivery. Machine works well
Love Shark products.
Love Shark products.
They come beautifully packaged.
The instructions are easy to decipher.
Great products and choice
Love the product as said what it says…
Love the product as said what it says on the box brilliant
Shark is my go to for all my cleaning and beauty products as win win every time
Delivered on time packaging was great
And house looks and smells great
How can you not love Shark
How can you not love Shark? Anybody who has bought any of their products and discovered how much thought their superb engineers put into every single device....fantastic!! Don't stop doing what you do, guys, well worth it and I'm a dedicated customer!! Love your stuff!! Even the delivery is great! Everything is just the best! Quality for a very reasonable price!
Love this vacuum cleaner
Love this vacuum cleaner, couldn’t ask for a better all round cleaner
Best quality white goods
Love my products, best quality and well packaged. Love the warranty offered and will be back for life!
delivered with a fault
delivered with a fault, Shark sent replacement part straight away
May use AI-assist with repliesRead more
Order Late
Ordered on time for next day delivery, not received it. No point in putting a cutoff and offering something if you cant ?

Reply from Shark Clean UK
Absolutely wonderful product by shark …
Absolutely wonderful product by shark .. I'm using it since 5 months and it's working perfectly ... nothing to worry about it's performance ... so satisfying to use. ... fully recommended 👌 . Had no issue with placing online order ... got my order safely at my doorstep ... thankyou shark and everyone who made this purchase happen so wonderfully 😊👍🫶
They are the most obliging company with…
They are the most obliging company with regards helping me to replace broken items, even if they haven't been able to help, they have given me a generous discount on a new product.
Awful customer service
UPDATE: they said they would contact me weeks ago but no action had been taken, no replies to emails so disappointing do not bother buying this product- buy a dyson instead….
I’m extremely disappointed with both the quality of the Shark FlexStyle and the way this issue has ultimately been handled.
The product was purchased from Boots in October 2024 as a gift. After a relatively short period of normal use, it began producing excessive steam/smoke during use, repeatedly setting off the smoke alarm in my home and making me concerned about using it safely. It has now stopped working entirely and shows a continuous flashing red light.
Following my original review, Shark responded publicly and asked me to get back in contact so the matter could be looked into further. I provided the requested information and explained the issues again in detail, however despite this, no meaningful resolution was reached.
I was ultimately told that because the product was outside the manufacturer’s warranty, Shark could not offer a repair or replacement, and instead offered a 30% discount towards purchasing another unit. For a premium product that appears to have failed prematurely, I do not consider this an acceptable outcome.
Under the Consumer Rights Act 2015, products should be of satisfactory quality, durable, and safe. Based on my experience, I do not feel this standard has been met.
Very disappointing experience overall.

Reply from Shark Clean UK
Quality at affordable prices
We purchased another shark vacuum after the last one took a tumble and crashed!
It was cheaper than the last one we purchased purchase but does a much better job 😅
We are so pleased with the Shark Vacuums we even purchased a new carpet cleaner and got rid of the Vax one!
I now own a vast amount from shark from…
I now own a vast amount from shark from the xl vaccume to carpet cleaner stain spotter and the shark steamer pickup roller . All are fantastic best items ive ever owned . I will always stay with shark . Can't recommend there products enough .
Another great Shark product!
Having done my homework, I purchased a Shark WV270UK Handheld Vacuum Cleaner as I was about to undergo a hip replacement op and couldn't lug the vac around. Very impressed with the quality and the power of the product, which is compact, light and convenient around the house and the car for quick jobs and a daily tidy up. Replacement filters very easy to procure and maintain. I have found most hand vacs are lacking power and suction - but this is the real deal. Shark products purchased to date have all been very well made and highly effective!
Amazing service and no quibble
Amazing service when my vacuum head stopped spinning - quick troubleshooting exercise and a new head delivered in less than 24 hrs no quibble - this is not the first time I’ve called Shark and their service is just second to none - I always buy Shark Ninja products because I have confidence that when things go wrong they fix it.
The only vacuum for our home!
Id genuinely never buy another brand of vacuum anymore 🌟
Went back to a Dyson for 1 month but ended up selling it and buying a shark again!!!
This is the worst vacumn cleaner ever…
This is the worst vacumn cleaner ever…
The battery would only charge to three lights and not four ergo it didn’t work.
I then ordered and paid for a new battery, same thing happened. I now have a defunct hoover and two batteries that don’t fully charge.
Not at all happy. Never again. X
Thank you for your response, the Shark team, much appreciated, however, I could not click on the link you provided??

Reply from Shark Clean UK
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