Dreadful! It only has one job and it doesn’t do it. Impossible to use on any carpet that actually has some pile. You have to place it down then pull it backwards as it won’t push. If you use the remov... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Can't recommend. Wish I'd done more research before buying. It was fantastic when it worked but inner hose which connects to floor cleaning unit has snapped. Not covered by warranty despite, or maybe... See more
Bought to replace a Dyson stick vacuum. Must admit I had low expectations due to the low price of £149, but we’ve been pleasantly surprised. The vacuum is very quiet, but also powerful. We were rat... See more
Shocking customer service, contacted them on the 8th June as had an issue with my lift away, emailed them all the relevant information & have been fobbed off ever since Problem hasn't been resolved... See more
Company details
Written by the company
Sharkliftaway.co.uk is an official site of Shark Clean UK, where Shark products can be purchased directly. Creators of 5-star customer rated upright, cordless and handheld vacuum cleaners and steam mops, Shark’s revolutionary floorcare solutions are quickly gaining popularity in the UK, having already earned a dedicated following in the USA. Developed through customer testing to combat real-life cleaning frustrations. Discover the perfect Shark for you and your home…
Contact info
3150 Century Way, LS15 8ZB, Leeds, United Kingdom
- 08008620453
- customerservice-uk@sharkninja.com
- sharkliftaway.co.uk
1.7
Bad
128 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely love this hoover
Absolutely love this hoover! The suction is unreal! I couldn’t believer the dust that came up from my carpet...
100% recommend.
December 23, 2019
Unprompted review
Absolutely amazing
Absolutely amazing. The vacuum is so easy to use and lightweight which is perfect for me as we have a 3 storey house which means a lot of stairs. As it’s also a cordless vacuum it means I can take it to whichever level and hoover straight away rather than plugging it into each room.
The battery is also really good. Lasting a good length of time to do my house
I also love the look of the charger and charging point so have it plugged in in my kitchen.
I am super happy with this item and would 100% order more! Love love love!
December 18, 2019
Unprompted review
Absolutely amazing hoover
Absolutely amazing hoover, great price and picks up so amazing!
Would definitely recommend this to everyone!
My mums already brought one x
December 16, 2019
Unprompted review
Love my shark lift away
Love my shark lift away. Just ordered a cordless flexology one also fingers crossed its just as gd
December 16, 2019
Unprompted review
So pleased with my Shark and a very…
So pleased with my Shark and a very stylish black limited edition. Hovered yesterday with Dyson repeated today with Shark and OMG the dirt and dog hair it got up. Place looks immaculate. Well done for such an amazing product.
November 24, 2019
Unprompted review
Alright until you have a problem
Alright until you have a problem, they want the vacuum back, which is fair enough but if you have proven that the vacuum is broken then the 5 year guareentee should cover you, customer service is crap
February 20, 2019
Unprompted review
Love love love my Shark Duo Clean Lift…
Love love love my Shark Duo Clean Lift Away. Having previously had a Dyson I always assumed they would offer similar performance - not so!
With a long coated dog and a pre-schooler who likes to play on the floor, I normally hoover every day so I thought my house was pretty clean.
The first time I hoovered with my Shark was a revelation - it picked up so much fluff and pet hair, yuk!
I love the light which allows you to see into all the dark corners or under furniture and the lift away is a god send for the stairs. No more lugging the heavy vacuum up the stairs.
It’s also much quieter than our old Dyson, meaning I can hoover whilst my son takes a nap.
I’d definitely recommend!
December 19, 2018
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.