This is my third Ninja. I simply love the machine and all its features. The problem is that the motor in the base has failed, and I’m left with all the containers for blending, etc.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Easy to order product arrived on time and in good condition website description very good and able to read in other languages I am English but live in Spain so this was very important. Only had time t... See more
I didn’t recieve my product yet, but I put you one star only for choosing SEUR company for delivery which are the worst company, for a premium brand like ninja should work with dhl or ups, there’s al... See more
Company replied
I’ve only used this Ninja blender twice and I already know it has genuinely changed my daily routine for the better. I bought it mainly for protein shakes and iced coffee, and honestly I’m obsesse... See more
4.0
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Think this appliance will be great and used a lot
Easy to order product arrived on time and in good condition website description very good and able to read in other languages I am English but live in Spain so this was very important. Only had time to cook simple things so far l, sausages, chips and sausage rolls. All cooked very well. Instruction/ recipe manual very easy to follow and very informative.
November 11, 2024
Best Barbecue Experience Ever!
I recently purchased the Ninja Woodfire, and I couldn’t be more impressed! From the first use, the results were phenomenal – the barbecue cooks food to perfection with amazing flavor, thanks to its innovative design. The versatility it offers, whether grilling, smoking, or baking, makes it a must-have for any outdoor cooking enthusiast.
What truly stands out is the customer service. The team at Ninja goes above and beyond, ensuring everything is perfect from purchase to setup. They made the entire experience smooth and hassle-free, which made me feel valued as a customer.
Overall, I highly recommend the Ninja Woodfire to anyone looking for a high-quality barbecue. It delivers top-notch performance and exceptional customer support – a winning combination!
November 17, 2024
Easy online purchase and great product…
Easy online purchase and great product too. The only problem was with DHL who refused to deliver to my house and left the package at a shop in the village.
November 12, 2024
Topproduct with practical functions…
Topproduct with practical functions AF500EU Van recommend to every Fan of Baking and Cooking
November 16, 2024
Easy to order and supper fast delivery…
Easy to order and supper fast delivery to Spain, this is the 2nd Ninja airfryer I’ve ordered now
November 12, 2024
Best airfryer ever and with so many…
Best airfryer ever and with so many programs. Love it!❤️
November 15, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
the packet is written as delivered but…
the packet is written as delivered but i didnt get it, i have send a message to customer service and got no answer
November 14, 2024
Reply from SharkNinja ES
Hola,
Gracias por tomarse el tiempo de compartir la evaluación.
Lamentamos saber que aún no ha recibido su pedido y por esta razón, póngase en contacto con nosotros al 900 839 453 para poder resolver su situación.
Esperamos con interés escuchar de usted.
Atentamente,
Ninja Kitchen ES
Very easy to order and track the speedy…
Very easy to order and track the speedy delivery which arrived exactly as stated
November 13, 2024
Excellent customer experience
From order to receipt great experience! The order dispatched pretty quickly and delivery with DHL in Spain was also quick.
Product is great exactly as expected! (Shark Flexstyle)
November 14, 2024
Unprompted review
wonderfull experience
It has been a wonderfull experience shopping on your website. The product met the expectations and arrived on time.
November 8, 2024
Great service fast delivery to Spain.
November 8, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.