Sharktv Reviews 115

TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the quick and helpful responses from support when issues arise, often leading to fast resolutions. People frequently mention the variety of service options and the stability of the connection, with minimal buffering. The staff is often described as knowledgeable and courteous, providing excellent customer service. However, some people were dissatisfied with the customer service, reporting slow or non-existent responses and a lack of effective solutions. A few other people also felt that the user experience could be frustrating, citing issues like an un-updated Electronic Program Guide (EPG) and unexpected charges for support. There were also mentions of rude staff and inconsistent service quality.

What people talk about most

Service

Consumers find service to be ambiguous. Many reviewers praise the service as excellent, stable, and reliable,... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers report negative experiences,... See more

Response time

Reviewers highlight ambiguous aspects of response time. While many customers praise the quick responses from... See more

User experience

Reviewers mention ambiguous feedback about user experience. Some customers, for example, found the program... See more

Staff

Clients share ambiguous opinions on staff. While some reviewers praise the support staff for being very... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been with SharkTV for over a year and for the most part it’s pretty good, I have had a few hiccups here and there, most of which were solved fairly quickly and easily. I have tested ou... See more

Rated 5 out of 5 stars

Great service. Very reliable. EPG for most part very accurate and up to date. Offer variety of services . Also very responsive during temporary tech issues. Have tried various services, all have... See more

Rated 5 out of 5 stars

SharkTV has been great. On the rare occasion when there has been an issue, support has been very good. Response is quick and they keep you informed if there are any servers that are experiencing pro... See more

Rated 5 out of 5 stars

Great stable connection. Support responds within 24 hours. Left another provider due to poor connections, lack of timely support and channel selections. Happy I made the switch. Recommend


Company details

  1. TV store

Written by the company

SharkTv.ca is your one stop Canadian IPTV store. We provide iptv services for all type of devices such as Amazon firestick, smart tv, android boxes, mag box, buzztv, apple tv, smarters pro iptv app, tivimate app, STB emu APK and all other IPTV apps and devices.


Contact info

3.2

Average

TrustScore 3 out of 5

115 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Zero customer service

Switched to sharktv after my other provider went out of business, it was fine at first but after renewing with the same package we have always had we lost half of our channels, no support, no response to emails. We wont be renewing with them.

July 3, 2025
Unprompted review
Rated 1 out of 5 stars

downloads do not work

downloads do not work. no response whe trying to chat. unable to use instructions a utube membership cancelled. Very unsatisfied, want a refund

July 2, 2025
Unprompted review
Rated 1 out of 5 stars

Been a customer for two months - really Sucks!

Been a customer for two months. In that two months the service has gone down completely 3 times. 1 of those outages involved a server change to fix the issue. Customer Service is NON EXISTANT. They say 24/7 - BS! Have attempted to contact them many times - maybe 10% of the time I get a response, mostly ignored or the response is two or three days later. If you want frustration, poor service and little to no Streaming - this is the provider for you!!! Personally, I would call them scammers. TAKE YOU BUSINESS ELSEWHERE- THIS PROVIDER DOESN'T SEEM TO WANT IT!!!

June 20, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

This IPTV is scam ,,they stop my service after months and a half.because the enforce me to write good review even for their bad service, It's buffering all time and slow.
They took my money and stop my service. I have the receipt for the payment and my order number is 11474.

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

My service was being blocked by my…

My service was being blocked by my internet provider. SharkTV's customer service was very patient working with me and always responded to my questions in a short period of time and spent time finding a solution. It's not just the service that is great but the product itself is fantastic.

April 13, 2025
Unprompted review
Rated 5 out of 5 stars

Just love Sharktv

Just love Sharktv. The level of service is off the charts. The guys at Shark really go out of their way to keep their customers pleased. I’ve been nothing but happy since this outfit was recommended to me and I highly recommend Sharktv to anyone looking for iptv viewing at its finest.

Gus K

April 9, 2025
Unprompted review
Rated 5 out of 5 stars

Best iptv in Canada

Hello I have been a customer of sharktv for the past 6 months on zeal package using Firestick. I'm very happy and continue to stay with sharktv.ca

April 8, 2025
Unprompted review
Rated 1 out of 5 stars

If I could rate negative I would

If I could rate negative I would. Bought a box and 2 years from these frauds. They took my money, provided me with shoddy service that I attempted to contact them about. No answer. This has been going on since December. Finally the wife has enough and so I contact again yesterday. After 2 days I finally get a message saying my account was disabled because I left a bad review of their service. Unbelievable! Do not get this service. These are not Canadians. They are Scammers plain and simple.
Update April 8, 2025 was chatting with the scammers again today. He tried to get this review blocked but lost the battle to me! Lol. Seriously do not buy! You have been warned!

April 5, 2025
Unprompted review
Rated 1 out of 5 stars

I definitely do NOT recommend Shark TV

Shark TV is the most easy and convenient way for iptv, ive tried numerous providers before and shark tv is good. They helped me
troubleshoot and answer all my questions through the chat. I recommend them

That was my review a few months ago, after they were helpful and asked me for good review, now i edited to give them 1 star since then. I pay for the best packages and they constantly go down and if you try chat, they'll never answer. I dont recommend ever getting more than a month, youll loose your money. Better yet look elsewhere

March 30, 2025
Unprompted review
Rated 5 out of 5 stars

So far, so great, impressive.

So far,, very impressed. So many options at very good prices. I will be passing from Firetv to the Smart4k next month. I'll save 80$ a year from my previous IPTV service with a popular competitor. Same day help via WhatsApp, genuis. VPN service at 45$ a year, can't be beat!

March 15, 2025
Unprompted review
Sharktv logo

Reply from Sharktv

Hello Krush thank you so much for your review. We appreciate you taking the time to leave us a review.

Rated 3 out of 5 stars

SharkTV still needs some work ...

The IPTV service is pretty good, the Stebemu App for this service is pretty weak overall but the worse part is not being able to get support in a timely fashion. And the attitude of the support team is THE most unprofessional I have ever experienced. Stay clear.

Update from the IPTV trenches ... after testing over 12 other services, this is the only one that actually offers the CATCH UP feature with any sort of reliability. The app interface is still very weak compared to other IPTV app offerings but we have become used it now.

Overall, for recent program updates, their usable Catch Up features and general stability of their feeds, I have to improve my overall rating today.

March 16, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend Sharktv.ca

I have had many iptv sevices and Shark tv is by far the best fast little to no buffering and can watch with out a vpn with some packages they have great selection of channels, movies and series and great customer service oh and great prices.... but best of all they are CANADIAN... I would recommend Sharktv to anyone who is looking for a grear reliable iptv service.

March 17, 2025
Unprompted review
Sharktv logo

Reply from Sharktv

Hello Jason, Thank you so much for taking the time to give us a review. We appreciate your input and always looking to improve our service.

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