Sharp Consumer Electronics Reviews 

546
•
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, most reviewers were let down by their experience overall. Consumers frequently report poor product quality, malfunctioning parts, and recurring appliance failures shortly after purchase. Reviewers are also very deeply frustrated by consistently unhelpful customer service teams and excessively delayed repair processes. Many local people experienced significant stress dealing with broken washing machines, faulty televisions, and unresponsive support agents. Some reviewers were actually very happy with certain durable appliances and successfully experienced helpful customer support interactions. A few individuals also noted that specific home machines performed exceptionally well over a long time and that support agents occasionally offered prompt assistance.

What people talk about most

Product

Reviewers express deep dissatisfaction regarding product reliability, highlighting recurring mechanical... See more

Quality

Users describe profound disappointment with product quality, reporting that appliances like microwaves,... See more

Service

People report negative experiences with service, expressing widespread dissatisfaction over missed... See more

Customer service

Customers had negative experiences with customer service, highlighting extreme frustration over unanswered... See more

Warranty

Clients share negative opinions on warranty, expressing strong dissatisfaction with short coverage periods... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I purchased the Sharp 6KG ES-FE610CZ-W front load washing machine in July 2024. Shortly after the warranty expired, it developed a loud noise. The local Sharp service team charged a fee equivalent to... See more

Rated 1 out of 5 stars

Wish I had looked at these reviews before buying my son a Sharp Tumble Dryer. Bought ours from AO less than two years ago and the programmer is now acting up, no lights coming on mostly then one or tw... See more

Rated 1 out of 5 stars

1 year old baby and severely Autistic adult with a broken washing machine for 6 weeks now. Sharp still have not repaired or replaced it, despite multiple calls to them. We had gastroenteritis over chr... See more

Rated 1 out of 5 stars

Slimline Dishwasher now 7 months old - so far the engineer (once we had tracked down Pacifica who are the service agents who manage and assign the repair engineers) has been out twice (we are now awa... See more


1.3

Bad

TrustScore 1.5 out of 5

546 reviews

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1-star

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1.3

All reviews

(546)

83 reviews in the last 12 months

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Rated 1 out of 5 stars

Useless Company

We purchased a tumble dryer from this company. It broke after three months it needs a new circuit board already! After numerous calls to them we got a guy round
who told us he had the wrong part! Again called several times but kept getting cut off.
Finally managed to get through today only to be told they are having difficulties getting the part. We now have to wait another two weeks until it comes in. We find it hard to believe a company who make laundry equipment don't keep spares in house.
Absolutely useless service.

February 10, 2025
Unprompted review
Rated 1 out of 5 stars

Poor quality and no support

I bought a Sharp double oven Cooker, what a mistake. It arrived 2 days before Christmas and the first time it was used one of the ceramic rings didn't work. On closer inspection the build quality is terrible. Cookers are normally quite heavy and well built but the Sharp is light and flimsy. I kept badgering the supplier but they were reluctant to replace it and were pushing for a repair. However according to them Sharp were not responding. After 5 weeks of banging my head against the wall I gave up and the Cooker went back. I'm still fighting for a full refund. So not only was Cooker faulty, there is no support when something goes wrong. I have since bought a Hotpoint.
Far better quality all round.

December 24, 2024
Unprompted review
Rated 1 out of 5 stars

Sharp tv crap!

This sharp tv I bought is the worst tv I have EVER owned, it freezes all the time, switches it self off, constantly having to re tune it, the tvs in the 70s were better than this pile of crap! I'm taking outside and I'm going to smash it to bits with a hammer, I WILL NEVER PURCHASE ANYTHING MADE BY SHARP EVER AGAIN!!!!

February 23, 2025
Unprompted review
Rated 1 out of 5 stars

Absolute joke of a company technical…

Absolute joke of a company technical support number displayed on book is clearly wrong as Emily from sharp tells me I’ve made so many phone calls to get to the right department this is clearly misleading the customer once again customer service is so wrong. Can someone from Sharp white goods please call me as I’m done with making phone calls and getting to wrong department all because some idiot can’t put right number on instruction booklet.

February 20, 2025
Unprompted review
Rated 1 out of 5 stars

Bought a washing machine a year of…

Bought a washing machine a year of domestic use started making a terrible noise . The guarantee and the service company in Paris France are useless. I have regretted not to buy a more expensive one. Now we lost our money with this purchase.Avoid it.

February 14, 2025
Unprompted review
Rated 1 out of 5 stars

I purchased a Sharp Microwave Jet…

I purchased a Sharp Microwave Jet Convection Double Grill Model No.R86STMA, which is not one of their cheaper models approx 2 to 3 years ago but kept in a box as my old Bejam model of 30 years old was repaired and went on till now. I went to get the new unused Sharp out a month ago which has worked ok for a month but yesterday when opening the door to retrieve food from inside, my sleeve caught the lower thin plastic hook and it broke off. I call Sharp on 03300240801 and speak to rep who I explained my problem that I need a new 2 hooked plastic lever to fit inside the door and he did'nt even ask me what model I had and told me they dont have any spares at all. This should be reported to a gov. controlled body that ensures that spares are available on certain goods sold here. Absolutely rediculous that I have to buy a new microwave when all is needed is a small plastic hooked lever costing about a tenner. I have seen them advertised on ebay but not for this model. Beware when buying Sharp goods that you check if spares are available before buying....

February 6, 2025
Unprompted review
Rated 1 out of 5 stars

Dryers absolutely rubbish got fault…

Dryers absolutely rubbish got fault within first 3 months got in repaired 4 weeks later same fault got it repaired next day dryer stopped working. Another call to sharp warranty they will not replace it just keeps breaking down with the same fault.

February 6, 2025
Unprompted review
Rated 1 out of 5 stars

Don't buy sharp microwaves

I bought a sharp microwave in November 2024, a couple of months ago and it no longer works. I have called lots of phone numbers for the manufactures warranty to provide repair or replacement but they all pass me to another number & then said that it us Currys responsibility for this particular model to replace. Currys have refused to help.

Sharp microwave
Model number yc-ms02u-b
Serial number yc-ms02ubs302924
Phone numbers called are
01919172777
03330143055
03300240803
Sharpconsumer website phone

January 22, 2025
Unprompted review
Rated 1 out of 5 stars

Don't Buy Sharp.

Sharp 8kg tumble dryer. Developed a fault today, 1 week left of guarantee. Called their repair company Pacifica. The woman was more concerned with going home at 5pm. Scraping the Sharp, and brought a new tumble dryer. NOT SHARP. Never buy Sharp again or use Pacifica repair company.

January 16, 2025
Unprompted review
Rated 1 out of 5 stars

Sharp tumble dryer 8kg KDB8S7PS91

Sharp tumble dryer 8kg KDB8S7PS91
I bought this dryer last year it has broken down 4 times and each time the engineer (pacifica) came it took 2 weeks to get parts the engineer came out today and it cannot be fixed. I can't get hold of Sharp nobody wants to help, you can't actually get to speak to anyone It'sall computer generated. It's still under guarantee/warranty I'm left without a dryer my husband is disabled and I really need a working machine.Nobody wants to help such poor customer service. I am never buying anything that has the Sharp name on it.

Sharp again.

January 16, 2025
Unprompted review
Rated 1 out of 5 stars

Sharp TV has broke again while on…

Sharp TV has broke again while on standby. It's a known fault with their TV's. The story with mine is i bought it on a sale from Tesco a few months before covid 19 landed as it was recommended by a friend that already had one. About 18 months in with the reciept & box long gone it just stopped working. Took it to the local TV repair shop then they informed me that it's cheaply made with the circuitry and internal electrical components causing the back lighting to fail if left on standby mode. Fair enough, I thought, It was cheap anyway! Armed with that knowledge and new back lighting I've managed to make the TV last another 2 and 1/2 Years but last night I left it on standby by mistake (as you do sometimes) and it's broke again. You really should be able to leave your TV on standby without it causing other problems like this as that's why the function exists. Poor design. Poor make of TV. Frustrating for me but surely more Frustrating for the manufacturer, 2020 the technology was at a point where this just isn't acceptable even for a cheap TV. I will now go out and buy a Samsung or Something high grade instead as generally their technology is reliable.
You go sharp if you want but I personality wouldn't ever again after this experience with them ;)

January 9, 2025
Unprompted review
Rated 1 out of 5 stars

Absolute crap customer service and…

Absolute crap customer service and products, my washing machine started leaking within 6 months of purchase waited a month for repair! And it cannot be repaired! I have been trying to get through to them for over 2 hours on hold!!! Absolutely appalling!!

January 7, 2025
Unprompted review
Rated 1 out of 5 stars

Overpriced Junk

Honestly worst tv I've ever owned, paid above what other brands are charging thinking it would be great. The tv is so slow using apps, throws u out of them constantly doesn't want to connect to the Internet even though my phones full signal sitting right next to it.

December 19, 2024
Unprompted review
Rated 1 out of 5 stars

Sharp 24EE7K

I complained to Currys and Sharp about the TV's lack of ability to hold tune with BBC 1 and BBC 2 channels. I have 2 TVs on the same aerial. My old Samsung works perfectly but the Sharp does not. To double check I plugged the old Samsung into the socket used by the
Sharp and still the Samsung performs as
expected whereas the Sharp does not.
I have been reliably informed that the problem is the inferior quality of the Sharps's inbuilt tuner. I will buy a new Samsung (and definitely not from Currys as they were no help either) and consign the Sharp to the bin where it belongs. Sharp products and Currys, never again.

December 7, 2024
Unprompted review
Rated 1 out of 5 stars

CANNOT GET A REPAIR on a 4.month old washing machineA sharp washing machine that I bought…

A sharp washing machine that I bought in July 24.from currys in Waterford Ireland will not turn on.I rang currys waited over 30 minutes on the phone only to be informed they do not deal with Sharp repairs . Could not tell me who to contact . Eventually found an email address no response . Found a phone number which stated Irish number . It would not connect . It was 0333 number . Eventually put UK country code in and after 20 minutes got a reply only to be told that the earliest repair.would be 27 th December . I said I could not wait that.long .I live in a rural area . Told I would be put through to admin . Eventually got through to admin who told.me that it had nothing to do with them . They put me back to switch board . Told to press button 4 . It would not connect . Eventually gave up . WORST customer service I have ever experienced . I now have spent several hours trying to get a repair which I still have not got .

November 27, 2024
Unprompted review
Rated 1 out of 5 stars

Don’t buy Sharp! Avoid!!!!

Had this condenser tumble dryer for just over a year! And already needed new parts which are not available! So have had to buy a new one!!! Will never buy Sharp brand ever again and will tell everyone to avoid!!!!

November 14, 2024
Unprompted review
Rated 1 out of 5 stars

Not a care to be given

Utter rubbish. Rang sharp about an e-scooter and these things are hitting the £500 range. The handlebar stem has snapped on the weld and they will not do anything about it as it’s not the electrical part. I asked where I can buy a replacement part and was told that they don’t do replacement parts at all. So for £500 they do a rubbish job at welding and then laugh as you have to but a new scooter!

November 11, 2024
Unprompted review
Rated 1 out of 5 stars

Poor product, even worse customer service

Informed customer services of a slow reacting TV. They sent software which stopped the TV working altogether. Despite being within the guarantee, they refused to send an engineer or provide a replacement.
Cannot recommend product or customer services in any way. Would advise considering alternative options if looking to buy a TV.

November 11, 2024
Unprompted review

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