Shaving Station Reviews 208

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Found a beard oil that sounded really nice online. Website said that Shaving Station was main U.K. supplier as American brand. Price was very reasonable and item was delivered within 4 working days.... See more

Rated 5 out of 5 stars

I ordered a Simpsons travel shaving brush from Shave Sation as it was competitively priced. The item arrived on time and was well protected in its packaging. The quality of the brush itself is impress... See more

Rated 1 out of 5 stars

I bought few things from the shaving station every thing was good my last order I had the supply single edge razor cost over £120 after using few times got rust all over even been sold as a stainless... See more

Company replied

Rated 5 out of 5 stars

Good selection of made in UK shaving brushes and other products, good prices. Extremely quick delivery. Keep up the good work. However, I would prefer it if you choose smaller boxes for... See more

Company replied

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4.4

Excellent

TrustScore 4.5 out of 5

208 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Like Tony the Tiger said, “they’re great!”

I stumbled across Shaving Station 3.5 years ago looking for a U.K. site that stocked an artisan shaving soap. I was impressed with Shaving Station’s range even then as they had a lot of products I’d not seen elsewhere and didn’t even know existed!

Since then the site has gone from strength to strength and particularly for carrying artisan products. Every time I check back there’s something new added. I’ve also found them to be very competitive on prices with products you can find elsewhere.

A great site to look on for gifts for us awkward blokes. I look forward to many more years of shopping with them.

December 3, 2021
Unprompted review
Rated 5 out of 5 stars

Top marks always

Top marks always, regularly use Shaving Station amazing prices an great product range. The VIP discount makes it a no brainer, thank you Shaving Station.

November 17, 2021
Rated 5 out of 5 stars

Great service

November 15, 2021
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Reply from Shaving Station

Thank you Steve, great to hear you were happy with our service.

Rated 5 out of 5 stars

Excellent service.

Excellent service fast delivery was helpful before making my purchase.

November 15, 2021
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Reply from Shaving Station

Hi Anthony, many thanks for your review and we hope to be able to serve you again soon.

Rated 5 out of 5 stars

Exceptional service

Exceptional service, highly recommended!

November 15, 2021
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Reply from Shaving Station

Many thanks Lee! Really appreciate your business and feedback, it is our pleasure to be able to serve you.

Rated 5 out of 5 stars

Five stars and if I could put 10 I…

Five stars and if I could put 10 I would. Very friendly customer service and very responsive to emails. I placed an order for a shaving soap and a splash. Two weeks later I placed a second order for a greater range of products. All arrived within time well packed and in excellent condition. As that wasn’t enough, I found an extra shaving soap in the second package gifted by Shaving Station! Who really does that nowadays?

I will definitely buy again. The products are all at the high end and worth the money.

Thank you Shaving Station!

November 8, 2021
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Reply from Shaving Station

Thanos, thank you so much!

Your business is always very much appreciated and it is our pleasure to serve you!!

Rated 5 out of 5 stars

Good selection of products - sub-optimal packaging

Good selection of made in UK shaving brushes and other products, good prices.

Extremely quick delivery. Keep up the good work.

However, I would prefer it if you choose smaller boxes for small items you are sending.

On the positive side of the packaging, you did use brown paper parcel tape so we don't have to take that off before recycling the box, so that part is good 👍

Perhaps even talk to the UK manufacturers to produce 100% recyclable packaging for the brushes (without plastic film), it may even be a tad cheaper for them.

Apart from the sub-optimal packaging situation, very good.

November 5, 2021
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Reply from Shaving Station

Many thanks for leaving us your review, much appreciated! Great to hear such great feedback.

Just to clarify, the packing peanuts we use are the environmentally friendly, biodegradable version which dissolve in Water.

Rated 5 out of 5 stars

Quick delivery

I always get a quick delivery from this company via royal mail who are good too. Used them before and will order from them again💈💈👍

November 4, 2021
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Reply from Shaving Station

Thanks Tall Guy! Look forward to welcoming you back soon.

Rated 1 out of 5 stars

Just shaving soap

No aroma from the soap at all. It would not remind you of a tropical holiday, there was no body to the soap on trying to lather it, it faded quickly. More like a holiday in Butlins.

October 26, 2021
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Reply from Shaving Station

Sorry to hear the scent wasn't for you David, customer satisfaction is very important to us. We do hope to be able to serve you again soon.

We did reach out with an offer to exchange the item for an alternative scent but this was declined.

Rated 5 out of 5 stars

Superb customer service

Thank you Angie for your outstanding service. I received the blades today. Thank you again. Kostas👍

October 25, 2021
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Reply from Shaving Station

Thank you for your feedback and continued support Kostas, always appreciated, never taken for granted.

Enjoy your shaves.

Rated 5 out of 5 stars

All-round excellent

All-round excellent. Shaving Station hits the spot on all the things that make a purchase from them a pleasurable and satisfying experience. Product range, pricing, straightforward payment on the website, fast despatch, necessary information and updates on delivery; it's all there.

October 25, 2021
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Reply from Shaving Station

Many thanks for your kinds words and support of a small, family company, very much appreciated!
Enjoy your goodies and hope to be able to serve you again soon.

Rated 5 out of 5 stars

1st time ordered

1st time ordered. Good comms, well packed and delivered on time. Will be using again in the near future.

August 18, 2021
Unprompted review
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Reply from Shaving Station

Thank you Steven! Great to hear you are happy with our service and we look forward to serving you again soon.

Rated 1 out of 5 stars

I bought few things from the shaving…

I bought few things from the shaving station every thing was good my last order I had the supply single edge razor cost over £120 after using few times got rust all over even been sold as a stainless steel product I did e Mail shaving station all they did is recommend using gem blades not the supply ones why they sold me something as bad I will never recommend the supply razor to any body is not worth £10 no idea the shaving station should know was bad quality razor . I am not going to use them any more they lost a customer

March 24, 2021
Unprompted review
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Reply from Shaving Station

Sorry to hear that you will not be returning, never nice to lose a customer. We have been trading since 2013 and have worked hard to build a reputation for quality, reliability and service within the community. SUPPLY Razors are well respected products so we are sorry to hear you had a bad experience with them, we did our best to resolve the situation for you.

For clarity, the customers initial contact simply stated they were not happy with the performance of the SUPPLY blades supplied as standard with the razor, hence the recommendation to perhaps try GEM.

Rated 4 out of 5 stars

Recommended but After Sales could be improved......

I’ve place a few orders with Shaving Station and everything went well. The products were delivered on time without any issues. However I bought a razor from them a few months ago and the plating started to wear off. I reported the problem to Shave Station a few times before they acknowledged problem. Anyway all sorted now and I hope that was just an isolated incident.

January 9, 2021
Unprompted review
Rated 5 out of 5 stars

First time using this company

First time using this company. When my order arrived both items were wrong, contacted Angela and within 10 mins the problem was resolved. She sent out my original order and it arrived within 24 hours, also I was gifted the wrong items as an apology. Would highly recommend this company. Customer service is second to none, Thank you.

December 23, 2020
Unprompted review

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