Shawncraft Reviews 836

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the material and designs of the t-shirts, often noting their thickness and comfort. Many consumers are also impressed with the exceptional customer service, highlighting the company's responsiveness and willingness to resolve issues like incorrect sizing or printing flaws by sending replacements free of charge. The ordering process is generally smooth, and many people express satisfaction with their purchases, often planning to buy again. However, some customers also noted issues with the delivery service, experiencing delays or non-delivery of their orders. A few reviewers mentioned receiving items with incorrect sizing, despite ordering their usual size, and some reported discrepancies between the product color and the website image.

What people talk about most

Product

People report positive experiences with the product, often praising the excellent quality of the t-shirts,... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the excellent quality of the t-shirts,... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the prompt, helpful, and... See more

Order

Customers consistently note positive experiences with order. Many reviewers express satisfaction with their... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Many customers praise prompt delivery, with some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was sceptical at 1st as I didn't realise the item was coming from China but my item arrived within 2 weeks. I had a couple of enquiries regarding shipping and someone always got back to me very quic... See more

Rated 5 out of 5 stars

Like a few,slightly sceptical originally as I'd seen the ad on Facebook but they have been excellent in all my dealings with them. The shirts are a very good quality and fits are good. Delivery can... See more

Rated 5 out of 5 stars

Unbelievable customer service! I’d left a review just to say the sizes run large and they’ve reached out to me & sent a smaller size free of charge! I was gutted when the original arrived as they a... See more

Rated 5 out of 5 stars

LOVE THIS PLACE! Cute designs, great quality, and outstanding customer service. I usually don't order from companies that I see randomly on Facebook. I have been burned before- buying something from... See more



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

836 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Items arrived

Items arrived, three t-shirts, fantastic quality and the graphics are great, no bleeding/centred, they look great. Be mindful of the measurements and actually measure your own clothing against what is stated, it's very accurate, I just ordered the wrong size (bigger than what I thought they'd be, but measurements are accurate). Great communication with customer service as well! Will order again.

March 6, 2026
Unprompted review
Rated 4 out of 5 stars

The quality and graphics on the shirt…

The quality and graphics on the shirt are top-notch. The shirt I ordered was too big, so they are sending me a smaller size. No questions, no problems. I waste so much time trying to return a simple problem, but not with these people. Easy and quick.

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

The quality of the T-shirt is great

The quality of the T-shirt is great.
Communication is very good.
I emailed to say that the shirt I ordered was too big. Within less than 8 hours I received a response saying a new one had been sent out.
You cannot get better customer service than that.

March 16, 2026
Unprompted review
Rated 1 out of 5 stars

Feels like a scam

They're super fast to take your cash, but if you want a refund (because their warehouse was out of commission and orders were late), they'll try to give you a small discount for your next buy or just ghost you if you don't agree. I had to get a refund through PayPal, which made them actually process my request. Got message that its coming from manufacturer from China, so that's it for the small family buainess. It totally feels like a scam.

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service!

I love these shirts and designs, great quality and excellent customer service. Two of the shirts I ordered were larger than expected and customer service immediately arranged a replacement. I will order again!

March 15, 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely LOVE my sweatshirt!

I absolutely LOVE my sweatshirt!
Usually I don't even wear sweatshirts or tshirts, but when I saw this design I just HAD to buy it... Beautifully done and with a great sense of humour, I really admire the art and creativity behind this project. Plus, the customer service is amazing. Highly recommended!

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent quality

The tshirts are thick, soft cotton, excellent quality. They hold up great in the wash too, and true to size. I will definitely be ordering more. I am in Canada, so shipping takes a bit longer, but these are worth the wait!

March 5, 2026
Unprompted review
Rated 3 out of 5 stars

Boxy man t-shirts

I’m a female and find boxy man tshirts to be unflattering. I’m sad they don’t supply more feminine form flattering tshirts. But I love their graphics especially with the cats. So if you feel the same way about tshirts as I do, I highly recommend the sweatshirts instead. I have one and I love it the most!!

March 13, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered 3 t shirts from them and they…

I ordered 3 t shirts from them and they were apparently sent through the post.. I’m 3 weeks down and have had no delivery. I’ve emailed twice and they’ve not yet responded. Checking the website in more detail I can see that this isn’t a family owned company.. it’s a business based in Hong Kong! t shirts aren’t cheap either.. I’ll now struggle to get my money back!!

March 13, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid this company at all costs

Avoid this company at all costs. They’ll take your money and then not deliver anything. They are based in China and are misrepresenting themselves as a family business. They have no customer service and no returns or refunds ( if you ever receive anything!)

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

High quality T-shirt

High quality T-shirt, nice thick fabric with a beautiful design (nasturtium flowers: object of many compliments)! Prompt shipping, and company is very responsive. What's not to like?!

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Love this Company

Love this Company! Smoking chihuahua! I laughed out loud 🤣 great product, really good quality. If you wanna wear something that makes folk chuckle, check Shawncraft out!! Brilliant 👏

February 27, 2026
Unprompted review
Rated 4 out of 5 stars

The shirts are excellent quality

The shirts are excellent quality, nice and heavy duty and the print is embedded into the shirt not a piece of plastic laying over top. While they did take a minute to arrive it was worth the wait. One shirt did arrive with an error, but after some communication they made it right which in my opinion is the sign of a quality business if they make an error correct especially if it wasn’t one that was made on their end.

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service. Love the t-shirt which is good quality and a fun design. I had a sizing issue which the store dealt with immediately and generously. Would definitely recommend and I will be purchasing from them again.

March 9, 2026
Unprompted review

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