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29 old gloucester road, HR9 5LE, ross on wye, United Kingdom
4.1
5 reviews
No recent history of asking for reviews
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Sam at Shearlord was extremely helpful, I got an email to confirm my size as soon as I placed my order, opened the parcel today and the jacket fits amazing the quality of the jacket is very good as well, I absolutely recommend them and their service.
I recently purchased a jacket recently. It was a lovely jacket, but I had to return it for financial reasons. The team was very professional and attentive. They kept in contact with me through the return process, and processed my refund as soon as they received the jacket. Thanks Shaelord!
Love the jacket i got, you can tell it's good quality lether. Shipping was also very fast and handled with care.
The Shearlord team were nothing short of outstanding. We encountered shipping issues and they stepped up to make it right even though the issue was with the courier. I appreciate excellent customer service and say so when I encounter it. These guys are it. This however holds nothing to the jacket. The leather quality is excellent and the workmanship obvious. It will be my cold weather go to jacket for many years to come. Thanks go out to the Shearlord team.
Great communication and prompt answers to questions about their jackets prior to purchase. Jacket was exactly as you'd hope for the price. Great fit, fantastic materials and looks great. I will use Shearlord again
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