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Review summary

Created with AI, based on recent reviews

Evaluating 1,341 reviews, most reviewers were somewhat happy with their experience overall. Customers have mixed feelings about the product and its quality, with some praising the durability and comfort of the tights, noting they last for years and are a significant improvement over other brands. Others express disappointment, finding that recent purchases do not live up to the advertised longevity or the quality of older products, with some tights snagging or ripping almost immediately. Similarly, opinions on order and delivery services are varied. While some customers report smooth purchasing experiences and timely shipments, a notable portion of people experienced significant delays, lost packages, or incorrect orders. Customer service also receives ambiguous feedback; some reviewers found the support team helpful in resolving issues, while others reported unresponsiveness, repetitive email loops, and unresolved complaints regarding defective products or missing items.

What people talk about most

Product

Customers had ambiguous experiences with product. Many reviewers expressed disappointment, citing issues such... See more

Quality

Users describe ambiguous interactions with quality. Many customers praise the durability, with some pairs... See more

Order

Consumers find order experiences to be ambiguous. Many report significant issues with orders not being... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers express extreme frustration, citing... See more

Delivery service

People report ambiguous experiences with delivery service. While some customers found ordering and delivery... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Most tights I buy rip before the end of the day, but these take at least a month or two to rip, and when they rip they are small and can easily be fixed with clear nail polish. Overall I like the prod... See more

Rated 3 out of 5 stars

Just bought a replacement pair after using my last ones for 3.5 years, and the quality has decreased noticeably. I have worn them 3 times and they are already developing horizontal lines on the legs.... See more

Rated 3 out of 5 stars

Sizing was off. Followed you size chart and tights were too small. Also shipping took too long. It was a week and half after receiving shipping notice that I actually received it. Won’t be ordering ag... See more

Rated 3 out of 5 stars

Don't get me wrong, I love how my legs look in the sheer tights. However, I feel like quality must've changed? The last time I bought Sheertex was maybe five years ago, and those were finally on their... See more


Company details

  1. #1 of 1 best companies in Clothes and Fabric Manufacturer
  2. #1 of 1 best companies in Clothing Supplier
  3. #1 of 1 best companies in Lingerie Manufacturer

About Sheertex

Written by the company

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About Sheertex

We design and manufacture rip-resist tights that last. Responsibly made in Canada by SRTX Labs using our proprietary knit fiber. The #1 best-selling tights in the US!

All of our tights are backed by our 90-day rip-resist guarantee. If you've encountered an issue with your tights, please contact us here!

We take great pride in our sustainability efforts, from reducing waste to transparent decision-making, we're proud to lead with purpose as a B-Corp Certified company.

Join us in revolutionizing the fashion industry, one pair of pantyhose at a time. With Sheertex, you can look good, feel good, and do good for the planet. Experience the difference Sheertex makes and discover a new standard of style and sustainability.


Contact info

2.9

Average

TrustScore 3 out of 5

14K reviews

5-star
4-star
3-star
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1-star

Replied to 18% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Immediately snagged (my first time…

Immediately snagged (my first time putting them on), and then their customer service is super slow and unresponsive. It's obvious they don't want to actually resolve the issue and hoping I forget about it. I've had to chase them multiple times via email and social media. Regret purchasing and won't be a customer again.

January 18, 2026
Rated 1 out of 5 stars

None of the items that I ordered…

None of the items that I ordered arrived with the package. The package was split open in the mail and contents fell out before arriving. I have been in touch with Sheertex customer support to flag the issue numerous times and I was given direction to reach out to USPS and file a claim however on the a claim form in order to complete, I need to include a domestic US mailing address for the claim to be able to submit, I reached out to inquire about the best address for the New York base distribution center or better address and have not received a response. I have sent images of the packaging that was ripped upon opening. I would like a response and at this point a full refund. Have not received a response back as of today.

February 9, 2026
Rated 5 out of 5 stars

I have fallen in love with these…

I have fallen in love with these tights. They are soft, sheer, comfortable and strong all at the same time. I’ve had issues with a couple of my pairs, but the customer service team was amazing and replaced the defective parts. Will definitely continue to purchase them again

February 10, 2026
Rated 1 out of 5 stars

Been wronged by Sheertex g size and Sheertex…

I received the wrong size and Sheertex will not tell me how to return the stockings or refund my money. They were not opened. I have sent at least 5 emails and no one will get back to me. Very bad business. Not sure who is running the company but it needs a lot of help. I am spreading this terrible information to everyone that I can including QVC. Which is where I believe I first purchased your products. I need a phone number so that I can make a formal complaint or an address to write a formal letter. At this point I just want my money back. It turns out that the products are not as good as the company claims, they do get runs in the stockings.

February 10, 2026
Rated 1 out of 5 stars

Ignored by customer service

I contacted the company several times to clarify how to return my unopened merchandise. I emailed their customer service and started a return using my order number. Nowhere on the help page does it say where to send the merchandise, just vaguely the city it's in. I have not received any responses. This is extremely frustrating and seems like the information is made obscure in bad faith.

February 7, 2026
Rated 3 out of 5 stars

Sizing was off

Sizing was off. Followed you size chart and tights were too small. Also shipping took too long. It was a week and half after receiving shipping notice that I actually received it. Won’t be ordering again.

February 9, 2026
Rated 5 out of 5 stars

For those hard-to-fit ladies

For those hard-to-fit ladies, these stretch beautifully, and do not sag between the legs. I'm 5'8" at 220 lbs. The 2X size fits perfectly, looks great and are all-day-long comfortable. I highly recommend Sheertex.

February 7, 2026
Rated 1 out of 5 stars

No customer service

I bought based on the size guide online. I am tall but assumed like other stockings, they would stretch. I was wrong; they are too short. I contacted the company multiple times about how these don't fit and no one followed up. One pair even has a run in it after trying to pull it up.

February 8, 2026

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