Very disappointing experience. After being asked to contact management regarding a minor issue, I sent a polite email hoping to resolve it. Instead, I received a dismissive and rude response, addressi... See more
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Bids getting ignored or bumped off. Ignoring emails. Could not tell the difference between a print and an original. Not informing me of unsold lots within reasonable timeline. Ignoring on line valuati... See more
Company replied
The team at SGA are brilliant and their online and face-2-face customer service that I have encountered proves this. They are flexible and adaptable to the customer (my needs), they are knowledgeable... See more
I have only been bidding with Supreme Auctions for a few months now, and I have to say their customer service girls are sheer quality. Nothing is a problem for them, like today I have been strugg... See more
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Company details
Written by the company
Established in Sheffield, England since 1840 (originally ELR Auctions) we are the region's oldest Antique, Fine Art & Specialist Auctioneers and Valuers, offering a wealth of experience and specialist knowledge, together with professional advice and valuations for both buyers and sellers across a large range of regular Auctions. In 2010 we underwent a substantial programme of expansion, constructing our own, modern, purpose-built Salerooms, re-branding and becoming the Sheffield Auction Gallery we are today. With an extensive team of Specialist Valuers, we offer free professional advice on all aspects of pre-Auction Valuation and Auction Sale. In 2014 we expanded further, acquiring and incorporating A. E. Dowse & Son Limited, another very well established firm of Sheffield Auctioneers. We have continued to thrive, going from strength to strength, building infrastructure, growing technological advancements and expanding our dedicated team of professional valuers and increasing our range of specialist auctions. We hold fortnightly auctions of Antiques & Collectables, Silver, Jewellery & Watches and a specialist Auction, plus monthly Specialist Collectable Toy Auctions, quarterly Antique & Fine Art, Silver, Jewellery and Watches Auctions.
Contact info
United Kingdom
- sheffieldauctiongallery.com
2.7
Poor
23 reviews
No history of asking for reviews
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Hasn’t replied to negative reviews
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Poor & unprofessional packing - irresponsible attitude
Bought 4 lots comprising a total of twelve 19th century bronze medals in their recent auction.
Used their packing & shipping service indoor which charged GBP 15 for packaging in addition to GBP 73 postage.
Instead of wrapping each medal separately, they simply put the lots in their plastic bags (thus up to 4 medals per bag) into a poorly stuffed, thin and small cardboard box.
Receiving the package, I could hear the medals jingle inside.
No wonder that the medals suffered fresh marks and scratches which considerably diminish their value.
A complaint with photos showing the damage was simply ignored.
April 13, 2019
Unprompted review
Terrible atitude
Terrible attitude of staff No business sense at all.Put my lot I bought from them without telling me .IT sold for alot less than I paidfor itinthe first place.Don't use this auction company. You have been warned
February 28, 2017
Unprompted review
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