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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and impressive performance, with many using them for years without issues. The customer service is frequently highlighted as exceptional, with people appreciating the helpful, responsive, and knowledgeable staff who provide excellent support and quick resolutions. However, some customers also noted minor issues, such as a few lights requiring repair or arriving with shipping damage, though these were often resolved quickly by customer support. A few people mentioned that the mounting brackets on some products could be improved, and one reviewer experienced a product failure shortly after purchase that was not replaced.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Customers consistently praise the high quality,... See more

Quality

Customers consistently note positive experiences with quality, highlighting the improved build quality of new... See more

Customer service

People report positive experiences with customer service, highlighting their responsiveness, helpfulness, and... See more

Service

Users describe positive interactions with service. Many customers praise the top-notch customer service,... See more

Staff

Clients share positive opinions on staff, frequently highlighting the helpfulness and professionalism of... See more

Based on these reviews

Rated 5 out of 5 stars

I was in the market for a higher quality laser than the ones sold on Amazon or Ali baba and I discovered the Shehds brand. After doing some heavy due diligence, I decided to pull the trigger on the 12... See more

Company replied

Rated 5 out of 5 stars

I’ve gotten my full gear from SHEHDS, including lasers, pars, moving heads, washes. They are all incredibly great, I’ve had my fixtures for over 4 years and never had any issues, some regular maintena... See more

Company replied

Rated 5 out of 5 stars

I recently purchased the SHEHDS 19x15W LED RGBW Moving Head with Zoom & Wash Stage Light, and I couldn’t be happier. The build quality is solid, the light output is impressive, and the zoom and wa... See more

Company replied

Rated 5 out of 5 stars

I have Several of the SHEHDS par wash lights in different configurations. I also have the 150w beam mover lights. All of those have operated flawlessly. They are well built, especially the waterproof... See more

Company replied


Company details

  1. Stage Lighting Equipment Supplier

Written by the company

SHEHDS is a stage lighting manufacturer. We have diversified designs, speedy delivery, offordable price, good service. Established in 2015, SHEHDS keeps high level of quality and material. Our products have passed safety tests including CE, ROHS, UL, FCC, TP, TC, SAA and more. The company is on the way to one of the most recognized and trusted brands in the stage lighting industry. Our commitment is to provide exceptional customer service. To ensure speedy delivery, we own multiple warehouses in the United States, Spain, France, Czech Republic and Russia. Our stage equipments is currently being sold and used in over one hundred countries worldwide. SHEHDS' mission is to grow as one of the top stage lighting suppliers in the world. We welcome resellers, drop shipping and OEM.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

173 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Better tracking and updates on orders

Better tracking and updates on orders. Shorten shipping lead times.

December 22, 2025
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Reply from SHEHDS

Thank you for choosing our product and for your valuable feedback on our service. We apologize that our order tracking and shipping timeliness did not meet your expectations.

We are continuously optimizing our logistics processes and will strive to improve the transparency of our communication. Your suggestions are very important to us and will help us provide a better experience for all our customers.

Rated 5 out of 5 stars

Excellent products and service

Excellent products and service - especially considered the price. I purchased (4) moving heads and (20) aluminum par from SHEHDS - best for the money. The colors are nice, and the lights are bright - make them perfect for my use of wedding gigs. I was able to dim the lights and bring up when needed.

Customer service are great too. I contact “Belle” via email & WhatsApp and got quick response. I certainly consider purchase more lights from them.

January 3, 2026
Unprompted review
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Reply from SHEHDS

Thank you for your fantastic review! We're delighted that your SHEHDS lights are perfect for your weddings and that you had a great experience with Belle and our service. Looking forward to your next order!

Rated 3 out of 5 stars

Good lighting fixtures

Good lighting fixtures, at a reasonable price, delivered on time. Craftsmanship could be better, but that comes at a cost: a few fixtures required repair, which I completed after receiving a video from the company. Also, I was unable to determine whether VAT was included in my purchase.

February 8, 2025
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Reply from SHEHDS

Thank you for your valuable opinions and support. We will continue to enhance quality control, and provide our customers with products of better quality and more reasonable prices!!

Rated 5 out of 5 stars

Thank you very much for I I happy and…

Thank you very much for I I happy and you help me I buy stuff and you sent me and everything. The parts and your guys help me and fixing everything is good thank you very much, the light work very nice. I’m happy.

August 22, 2025
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Reply from SHEHDS

You’re so welcome! Thank you for your lovely feedback. Being your light show partner means we’re always here to help solve problems and support you. Grateful for your trust!

Rated 5 out of 5 stars

Monica from Shehds provides a great service!

I am a mobile DJ and decided in the fall to replace my moving heads with new ones from Shehds.

I had looked at several different manufacturers, and my network suggested that I look at Shehds products.

There were several mobile DJs in my network who had already bought moving heads from Shehds and were happy with them.

I got in touch with Monica at Shehds, and have ordered a total of 16 moving heads with flight cases placed over 3 orders.

I have received good and professional service from Monica throughout the process.

All items that were in stock in the EU were delivered within a week.

I ordered a single flight case to be sent from China, and Monica has kept me informed about how far it had reached.

A single package was not delivered as agreed when the carrier mistakenly misplaced it. Monica was immediately in dialogue with the carrier, and kept me informed until it was found and subsequently delivered.

I am really happy with the service I have received from Monica and would recommend everyone who shops at Shehds to talk to her.

I am also happy with my new moving heads :-)

December 29, 2025
Unprompted review
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Reply from SHEHDS

Thank you so much for your detailed, heartfelt review! A big thank you from us to you for recognizing Monica’s professional and dedicated service—we’re so proud of her! We’re thrilled our moving heads and flight cases met your needs. Grateful for your support, and please stay tuned for more from SHEHDS!

Rated 5 out of 5 stars

VFM LIGHTS

I had a really great experience with SHEHDS. I’ve bought a couple of lights and lasers from them, and I’m honestly very happy with both the quality and the price. The products feel solid, work perfectly, and definitely met my expectations.
I also want to give a big thank you to MONICA who helped me a lot with all of my orders. She was always kind, quick to respond, and made the whole process smooth and stress-free.
Overall, great value for money and excellent customer support. I would definitely recommend SHEHDS to anyone looking for good lighting equipment.

August 27, 2025
Unprompted review
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Reply from SHEHDS

We’re so grateful for your kind words and recommendation! It means a lot that you love our solid, high-value products and Monica’s excellent service. Thank you for your support—keep following SHEHDS !

Rated 5 out of 5 stars

Shehds 👍

Shehds, their website may not be the most practical or user-friendly. It is difficult to find your accumulated discounts, and it is also very difficult to activate a different shipping address. What I am very satisfied with, however, is the online sales team at Shehds, who do everything they can to solve any problems you may have.
Special thanks to Nicole.
As for technical support, there is room for improvement. Instead of a collective WhatsApp group, it would be better to work with personal WhatsApp messages.
Their products are of exceptionally good quality.
We have been working with their battery-powered uplighters and 19x15w wash moving heads for quite some time. The flight cases supplied are of sufficient quality.

December 31, 2025
Unprompted review
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Reply from SHEHDS

We truly appreciate your support! Besides delivering high-quality, cost-effective stage lighting, quick response is a must for our team. Thank you for your trust—do keep following SHEHDS!

Rated 5 out of 5 stars

Outstanding Team & Collaboration

I'm currently in California. The Shehds team have been an essential tool to assist us in getting profiles created in capture.se for 3D previz. They are extremely helpful and willing to collaborate so that all tools are available both for console profiles and integration for capture.se, overall I'm very pleased with the assistance they are willing to provide, makes me feel comfortable with my purchase knowing the product is being backed by a team that are willing to collaborate and support clients in a fast paced and quickly evolving industry.

December 30, 2025
Unprompted review
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Reply from SHEHDS

Thank you for your praise and support! Beyond top-quality, fairly-priced stage lights, prompt responsiveness is our team’s core requirement. We’re thrilled to be of help—please stay tuned for more from SHEHDS!

Rated 5 out of 5 stars

Top Qualität und guter Kundenservice

The company's quality is excellent. Customer service is a top priority; I'm very satisfied with Monica from Shends. I will definitely buy more.

December 31, 2025
Unprompted review
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Reply from SHEHDS

We truly appreciate your kind words! Follow us for new arrivals—Plz stay tunned !

Rated 5 out of 5 stars

I recommend Shehds to everyone

I recommend Shehds to everyone. The products are of great quality, but what impressed me was the seriousness. I am from Romania and I had a problem with a product. It was solved very quickly, I received a new unit! Congratulations Shehds for the seriousness and for the help provided!

December 31, 2025
Unprompted review
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Reply from SHEHDS

Thanks for recommending SHEHDS! Our professional after-sales team always strives to help solve problems sincerely. With 5 European warehouses, we ensure 5-7 day fast delivery. Grateful for your support!

Rated 5 out of 5 stars

Great products, great service, excellent prices!

We've been using SHEHDS lights for a few years and have been very impressed with the consistency & reliability of their products. We used other brands, but spent more, had issues that were rarely resolved & were having to do a lot of repairs on. Recently, I reported an issue, to SHEHDS, about a light that was near the end of it's warranty. But, they still honored it and immediately sent me what I needed to make it right. Our show is always a work in progress, but when I decide to try something different SHEHDS is my go to lighting company.
Pete Gratta - P & M's Dreamland LLC

December 24, 2025
Unprompted review
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Reply from SHEHDS

Hey! Pete from P&M's Dreamland LLC,Your kind words mean the world to us! Honoring our commitment to every customer is what we do, and we’re so grateful you’ve made SHEHDS your trusted choice. Thank you for your support—we can’t wait to keep powering your incredible shows! Plz stay tunned with SHEHDS !!!!!

Rated 5 out of 5 stars

Top products for over 10 years!

I have been using SHEHDS for 10 years now, starting with 16 of their 90w LED Spots back in the day which are STILL working perfectly now.

Recently we added a lot more fixtures with 9x15W and 36x18w Moving head washes, which work fantastic even in 2000 capacity venues.

Another unsung hero are their Led par cans which are fantastic value and have stunning colours again filling massive stages for us all year round.

We also have added 2-cell blinders, Led Battens, Hybrid DMX and Power cables and lighting clamps again without a single problem and great quality and value.

The biggest addition this year though was 12 of the 200w GALAXY JET hybrid 3-in-1 moving head spot, beam and wash.

These are fantastic units and cover so many visual effects also with the addition of the RGB ring around the lens which is a great "eye-candy" effect.

Last but not least we have to mention the SHEHDS FLIGHT cases! All of our units are cased in these and they are perfect for what we need.
They are usually no bigger than they need to be, being nice and compact, fairly lightweight but strong and look really smart finished in black.

The after sales service is also great via CHANCE who has helped us choose the right products when needed and is always available to help.

We look forward to adding more in 2026 to our inventory.

December 30, 2025
Unprompted review
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Reply from SHEHDS

We’re absolutely thrilled by your 10-year loyal support! It means the world to us. Our mission is to be your light show partner—growing and shining alongside you always. Stay tuned for our 2026 new releases!

Rated 5 out of 5 stars

I’ve been using Shehds for my company’s…

I’ve been using Shehds for my company’s lights since I started 3 years ago. I have always been happy with the service and communication! Salena has been my rep and she does an AMAZING JOB! Thank you salena and Shehds!

December 25, 2025
Unprompted review
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Reply from SHEHDS

Thanks for your amazing review! We’re thrilled our fast service, great-value products met your expectations. Do stay tuned for our latest gear—we can’t wait to serve you again!

Rated 5 out of 5 stars

Straight forward gear, for a good peice

Fast service, reliable customer relations, products deliver as advertised for a good price

December 22, 2025
Unprompted review
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Reply from SHEHDS

Thank you so much for your wonderful feedback! We’re thrilled our fast service, reliable support and great-value products met your expectations. Do stay tuned for our latest stage lighting gear—we can’t wait to serve you again!

Rated 5 out of 5 stars

Very Good

Items as described, Quick delivery to London and very good customer service

December 19, 2025
Unprompted review
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Reply from SHEHDS

Thank you so much for your comment, we will continue to work hard.

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Very quick replies and all questions answered. Would highly recommend

December 19, 2025
Unprompted review
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Reply from SHEHDS

Thank you so much for your comment, we will continue to work hard.

Rated 5 out of 5 stars

Support is incredibly helpful l

Support is incredibly helpful l. Love the lasers and app. This is pro grade

December 18, 2025
Unprompted review
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Reply from SHEHDS

Thank you so much for your comment, we will continue to work hard.

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