We were suddenly left (entirely at our own fault) without hot water and central heating when our ancient boiler finally gave up the ghost. This company, at their busiest time of the year, came to ou... See more
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As industry experts, we can provide a full range of services and solutions. We ensure that all of our customers receive the very best service every time. Our team are trained to work safely and confidently within any environment, delivering efficient, tidy and certified solutions. Based in Worcestershire, we have been trusted and relied upon customers throughout the area and have developed an excellent reputation for the high quality workmanship and great customer service we consistently deliver.
Contact info
16 Branches Close, DY12 2HD, Worcestershire, United Kingdom
- 0800 6124 109
- enquiries@shelter-adams.co.uk
- shelter-adams.co.uk
Replied to 100% of negative reviews
Typically replies within 48 hours
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Combi Oil boiler fitted…
We had a new Combi Oil boiler fitted today by Shelter-Adam’s (Bewdley). They gave the best price I could find, turned up on time and did the job brilliantly. No fuss, no mess, and lovely guys who were helpful and very friendly. I give them 11/10 for a job very well done. I highly recommend them👍⭐️⭐️⭐️⭐️⭐️
Great reliable company
We have been using this company for a few years now. They've serviced our boiler and gas fire a few times and recently fitted a new boiler. Really happy with all of their work and the prices are very reasonable. Couldn't ask for better. Their engineers are always friendly too
When we had problems with our old…
When we had problems with our old boiler, Rob sorted us out. A couple of years later we needed a new boiler so I asked Rob to install one. He did the job and sorted out our blocked radiators. Good job, well done.
Rob went above and beyond to fit my…
Rob went above and beyond to fit my mums new gas fire. She is very pleased with it
Help ! No hot water
Good communication prompt service reasonable costs thoroughly recommended
Worcester bosch - combi boiler
We recently had a new Worcester Bosch combi boiler installed and our old system with storage tanks removed.
They did an excellent job in good time and for a reasonable price. They were very friendly and were even able to do some extra work we requested.
New boiler
New boiler.
Difficult job as we had a traditional boiler and wanted a combi.
Moving pipes and cupboards etc. However the job was very neat and the lads were spotless, moving anything carefully and laying covers everywhere.
Excellent communication both before and after work as well.
Boiler and pipe replacement
Rob and the team were excellent; very professional throughout, and the boiler is now running perfectly without any errors. Whenever any issues came up, they handled them quickly and provided effective solutions.
Boiler replacement
We are very pleased with the work that was carried out with having a new combi boiler installed. The team were very polite,clean and tidy, they were very helpful showing us how to work the boiler when the work was completed.
New boiler experience
Very clear on what was to be done when plumber came to give quote. When work carried out the plumber was polite and seemed very knowledgeable. When completed everything was clean and tidy. He then Made sure we knew how everything work and left all necessary paperwork.
Rob and the team fitted new radiators…
Rob and the team fitted new radiators in my house
Outstanding customer service experience.
From my initial enquiry the customer service experience was oustanding. Rob (the MD) was very responsive and proactive and this filters through to his team. The engineers respected my house and were very polite, keeping me informed and explaining their work throughout the job. They finished leaving everything very clean and tidy. I'd highly recommend this company.
Have used Rob and team multiple times…
Have used Rob and team multiple times for a new boiler, leaks, installation of new radiators/ swapping old ones. I've also switched to Utility Warehouse. Great team, always happy with the work. Great to find a trade that deliver at a reasonable price.
I had a new bundled oil tank 1100 ltr…
I had a new bundled oil tank 1100 ltr fitted to replace an old condemned tank. A new base was laid and new pipe work to the house was laid underground in a trench. The whole job was done in a very tidy fashion, everything looked very neat and tidy. The new tank was connected and clean oil was transferred to the new tank. All pipelines were clipped neatly. The system fired up first time. Garden area was made good. The whole job was excellent and I'm very pleased with how it turned out. I would definitely recommend these guys and with not hesitate to use their services again.
Good workmanship
Good workmanship. Easy to contact. Price very competitive. Did what they said that they would do. Easy to deal with.
Very good service they moved and fitted…
Very good service they moved and fitted my boiler and and radiators. Would recommend them
Rob and his team did a fantastic job…
Rob and his team did a fantastic job for us. No option was impossible with multiple quotes provided for each boiler/pipework option. Would highly recommend especially as Rob gave great advice on terms of future proofing our setup.
Our new boiler was fitted was fitted
Our new boiler was fitted was fitted
efficiently and punctually by friendly and polite guys
Highly professional and competitive service. Recommended!
An excellent service from start to finish. After being disappointed by the experience with British Gas, I looked into local plumbing/gas companies and Shelter-Adams appeared in the results. Reviews were positive so I got in touch. The man behind it all, Rob, replied very promptly with all the required information and a competitive price (much less than what British Gas charge), so a gas fire and gas boiler service were booked.
The gentleman carrying out the service arrived on time and was very professional in his conduct. Friendly, polite, very considerate of being in someone's house and carried out the work to a very high standard and kept my parents up to date on exactly what was being done and why. Also very honest in explaining how a very simple setting on the boiler was the main culprit for several issues they'd been having, rather than exaggerating the issue, that some other less honest companies might have tried to do. Gas and Boiler services were fully completed and everything working as described. If every employee at the company is like this individual, then you are in very good hands.
Cost was very competitive and excellent value for money.
Rob himself has been excellent throughout; replied to all enquiries (didn't think he'd be responding to them all personally) very promptly and addressed any queries.
I'm more than happy to recommend this company to others and will be looking to have our annual services done with Shelter-Adams again. Many thanks again for a great experience
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