Support and trusted site. Liked before starting completed health checks and blood test before commencing regime. On line help from consultants and support when needed. Although like most offers of c... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I really like that you get to see and speak to someone online prior to starting the medication, I also like you have a weekly check in with photos ( or on line with a human). I feel that with this co... See more
Company replied
I choose Shemed as a was struggling to manage my menopause symptoms even with HRT. This is my 5th week, even though I have not lost much weight on the scales. I have lost inches,I know this because m... See more
Company replied
I’ve not been with SheMed very long. Initial app set up was easy, weekly check-in can be a little bit frustrating not reading your weight on the scales, I like to do self check. The app has a few goo... See more
Company details
About SheMed UK
Written by the company
.svg)
The UK's First Clinician-Led Metabolic Health Brand for Women
Created specifically for women, the SheMed programme is dedicated to making metabolic health and weight loss work for you. We start by working closely with you to understand your medical history and your full health picture. Every member begins with a free at-home blood test, so your plan is built on your actual health data rather than a generic questionnaire.
This personalised approach, combined with a full range of GLP-1 treatment options and ongoing support from our clinical team, means SheMed is built to help you reach your goals with real medical oversight behind every step.
At SheMed we offer:
- GLP-1 Medications (Wegovy pen, Mounjaro pen, Wegovy Pill, Foundayo)
- Free at-home blood test
- Weekly progress monitoring
- In-app women's health support
- 24/7 side effect support
- Tailored, monthly dosing
- Extensive assessment and eligibility review
- Women's metabolic health content
Contact info
184 Drummond Street,, NW1 3HP, London, United Kingdom
- support@shemed.co.uk
- shemed.co.uk
SheMed Weight Loss Programme
4.1
Great
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Price monthly nearly double in my…
Price monthly nearly double in my second month. Just b rn charged £139! I will be cancelling as hour it was a fixed amount the same as the first monthly payment!
September 9, 2026
Reply from SheMed UK
We’re sorry to hear that your experience has left you feeling disappointed.
Our commitment plans has the cheapest offer for the first purchase, and depending on the timing of the selected plan, there can be other offers applied for the remaining months. However, if the same dosage is received again, the standard price will be applied.
Please feel free to review the selected plan pricing you have chosen, and if you have any further questions, please contact us via the app.
If I could give zero stars then I…
If I could give zero stars then I would!
Be careful with this company! They decided after I’d paid £159 , that I wasn’t actually eligible for the weight loss program and refused to refund my money! They said it’s because my gp won’t give permission…. The thing they want permission for isn’t included in their initial questionnaire!! AVOID AT ALL COSTS!! Their business ethics are appalling!
Thank you for replying on this platform, unfortunately I have exhausted all avenues of resolution with yourselves, you are adamant that I am in the wrong even though the question you say I withheld an answer to DOES NOT appear on your onboarding questionnaire! I was only asked about this when you had already taken my money, I had cause to contact you concerning the blood test, you then asked further questions saying you would assess me on medical questions only, you asked me to obtain a letter from my oncologist or GP, which I could not, you yourselves then cancelled my plan before you had even prescribed any treatment whatsoever… now you are refusing to refund me! The question on your forms is ; ARE YOU CURRENTLY UNDERGOING ACTIVE TREATMENT FOR CANCER ( RADIOTHERAPY, CHEMOTHERAPY OR IMMUNOTHERAPY) I am not having any of these treatments therefore didn’t tick your box… you don’t ask whether I have a history of cancer! Extremely misleading!
September 9, 2026
Unprompted review
Reply from SheMed UK
We’re sorry to hear that your experience has left you feeling disappointed.
Our terms state that the refund that can be provided if the ineligibility is based on the blood test results. Once the screening kit and services are provided during the screening process, there is no refund according to the terms. All customers are required to review and accept our terms and conditions before completing their first purchase. These outline how our service works, including the mandatory steps for the screening process and our refund policy. As we provide prescribed medications and regulated medical products, including the screening kit, we are legally required to follow strict prescription and dispensing guidelines.
However, we would like to investigate your case to see if there are any options we can provide for you. Please feel free to share your contact details to us via the separate request we have sent, and we can proceed.
I choose Shemed as a was struggling to…
I choose Shemed as a was struggling to manage my menopause symptoms even with HRT. This is my 5th week, even though I have not lost much weight on the scales. I have lost inches,I know this because my clothes are loose, I feel better, less body aches, better sleep. I had some side effects (bloating and constipation)in the early days but this soon wore off. I am so glad I started this weight loss journey. I am looking forward to seeing the weight coming off.
September 9, 2026
Reply from SheMed UK
Thank you for sharing your experience and we’re so pleased to hear that you’re already noticing some changes. At around 1–2 months, significant weight loss is not always expected, especially when starting on the lowest dosage. For your next prescription, please feel free to mention how you’re progressing in your refill request. Our clinical team may contact you if further discussion is needed and will assess the most appropriate prescription to support your progress.
Terrific support
Terrific support, really helpful starter pack with medications, lots of useful information and continued backup , wonderful service
September 9, 2026
Good service but why the blood test?
Good service. One minor gripe, the blood test prior to starting the medication is unnecessary and stressful. Otherwise would recommend.
September 9, 2026
Reply from SheMed UK
Thank you for your feedback and recommendation! We’re glad you’re happy with our service. The blood test is a mandatory part of our screening process, helping us ensure the medication is safe and suitable for you.
title
It took you almost three weeks to send me the medication. I went through the trouble of having the blood test done and sending it to you, only for it to be completely pointless because you couldn’t even use it.
The weekly check-ins are also a pain in the neck. I ordered from another company, and they delivered the medication within two working days. No blood test hassle and no weekly check-ins required.
September 8, 2026
Reply from SheMed UK
We’re sorry to hear that your experience has left you feeling disappointed.
On the website, the screening process, and in the checkout process, they all clearly state that a blood test stage needs to be completed before issuing a prescription. It is also stated that the check-ins must be completed once joining the programme. All customers are required to review and accept our terms and conditions before completing their first purchase. These outline how our service works, including the mandatory steps for the screening process and our refund policy. As we provide prescribed medications and regulated medical products, including the screening kit, we are legally required to follow strict prescription and dispensing guidelines.
On average the completion of the screening process takes about 5-7 working days. The delays of the process would likely be related to the blood test, i.e. delayed completion of the onboarding call, and/or viability of the sample from it was posted.
We hope this clarifies, and if you have any other questions, please feel free to contact us via the app.
They actually care about you.its more…
They actually care about you.its more than just buying the product.they follow up as well.
September 9, 2026
Two weeks in
Two weeks in! So far so good, easy to access and support when I need it.
September 9, 2026
Reply from SheMed UK
Thank you for your lovely feedback! We’re so pleased to hear your first two weeks are going well and that you’re finding the support easy to access.
The check in system is good
The check in system is good, but I find it takes a long time from payment to delivery and you're not very flexible with payment dates. Most people get paid at the end of the month, but you move the payment dates all the time
September 9, 2026
Reply from SheMed UK
Thank you for your feedback We’re glad you’re finding our check-in system helpful. Medication usually arrives within 2–3 working days of submitting a refill request. If needed, you can also delay your refill request through the app to better align with your preferred payment date.
Feeling much better for taking the…
Feeling much better for taking the wygovy, losing weight slowly and not many side affects, everyone is very helpful when contacting shemed,and I am very happy also.
September 9, 2026
Best company for weight loss drugs so far!
I really like that you get to see and speak to someone online prior to starting the medication, I also like you have a weekly check in with photos ( or on line with a human). I feel that with this company - and this is my third(!), they are supporting you and not just prescribing to all, including those who don’t warrant it! These drugs are not without potential serious side effects! Having blood tests done prior to starting was very reassuring too 😊
If only the medication were less expensive
September 9, 2026
Reply from SheMed UK
Thank you so much for your review and for sharing your experience with us. We’re really pleased to hear that you’ve found the check-ins and blood tests reassuring and supportive. We completely understand your feedback about the cost. We’re working hard to keep our prices as affordable as possible while continuing to provide a safe and supportive service. 😊
So far it is a slow process but Iam OK…
So far it is a slow process but Iam OK with that
September 9, 2026
Reply from SheMed UK
Thank you for your review! We’re delighted to hear you found our app easy to use, our delivery efficient, and our advice and support helpful. We really appreciate your feedback!
I feel very supported by SheMed and…
I feel very supported by SheMed and even though I have a lot of medical issues I feel safe, delivery is super fast and so far the weight is coming off nicely.
The App is also very useful
Thank you
September 9, 2026
Reply from SheMed UK
Thank you for your wonderful review. We’re delighted to hear that you feel supported throughout your journey with SheMed and that our service has helped you feel safe and confident, particularly while managing your medical conditions.
It’s also great to know that you’ve found our delivery service fast and reliable, and that you’re already seeing positive progress with your weight loss. We’re pleased to hear that the app has been a useful part of your experience too.
Thank you for choosing SheMed and for taking the time to share your feedback. We look forward to continuing to support you on your journey and celebrating your ongoing success.
Jaynes Journey….. The fact that I can contact and ask…
The fact that I can contact and ask questions if I need too makes the journey reassuring knowing that I’m being closely monitored by your clinical team and support group.
I’m feeling happier and more aware of my food choices and for me that’s a great feeling .
September 9, 2026
Reply from SheMed UK
Thank you for sharing your journey with us. We’re delighted to hear that having access to our team when you need support has made your experience feel reassuring and well supported.
Providing ongoing guidance from both our clinical and support teams is an important part of the SheMed experience, so it’s wonderful to know that this has helped you feel confident throughout your journey.
Thank you for choosing SheMed and for taking the time to leave such thoughtful feedback. We look forward to continuing to support you every step of the way.
Early days but so far very happy
Process has been really good. I love the app. Progress is still early days but I definitely dont feel as snacky.
September 9, 2026
Reply from SheMed UK
Thank you for your lovely review. We’re delighted to hear that you’ve had a positive experience so far and that you’re enjoying the SheMed app.
It’s great to know that the process has been smooth and that you’re already noticing changes. Every journey is unique, and those early positive signs can be very encouraging.
Thank you for choosing SheMed and for taking the time to share your feedback. We look forward to continuing to support you as you progress towards your goals.
Why i chose to use shemed
I chose to use shemed as I felt it provided more medical assessment than most of the others I had looked into. It's not just about taking your money, there is a support system and I have been able to choose when and if my medication is increased. They also provide lots of information in their app
September 9, 2026
Reply from SheMed UK
Thank you for sharing your experience. We’re delighted to hear that our thorough medical assessment process gave you confidence in choosing SheMed.
Our priority is to provide safe, clinically led weight management support, so it’s wonderful to know that you value the level of assessment, guidance, and ongoing support available throughout your journey. We’re also pleased that you’ve found the flexibility to discuss medication adjustments with our clinical team and that the information within the app has been helpful.
Thank you for choosing SheMed and for taking the time to leave such thoughtful feedback. We’re proud to be supporting you on your weight management journey and look forward to continuing to help you achieve your goals.
Weight management. She med are a great company to be with…
She med are a great company to be with ,very responsive at any time ,very helpful on line management system.
September 9, 2026
Unprompted review
Reply from SheMed UK
Thank you for your wonderful review. We’re delighted to hear that you’ve had such a positive experience with SheMed and that you’ve found our team responsive and supportive throughout your weight management journey.
Thank you for choosing SheMed and for taking the time to share your feedback. We look forward to continuing to support you on your journey.
Nanipha the great
Thank you Nanipha for assisting me with my query you have been most helpful. I’ve been with you guys for nearly 9 months now and I’m 2 stone nearly 3 stone down now I’m happier healthier and have less symptoms from my PMOS formally PCOS. Will be continuing meditation for the foreseeable future as my goal has not yet been attained as yet hears to the next stages of my weight loss.
September 8, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.