Shenobis Games Reviews 64

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Thank you as always! I absolutely love the card, its beautiful and in such good condition! It arrived so quickly and i really appreciate the good price 😊

Rated 4 out of 5 stars

Prompt dispatch and competitively priced. Item arrived with components intact thankfully, but the packaging was ruined and padding within the box insufficient. The item itself was just placed in the b... See more

Rated 5 out of 5 stars

This company cares for its customers, still intact with collectors and consumers interests in keeping the TCG & board games hobbies alive and reducing the risk and concerns of scalping within the comm... See more

Rated 5 out of 5 stars

Have made a few purchases from Shenobis and they always ship quickly, packaged well and provide a really fair and reliable service. I’ve been very pleased with how they’ve handled things during the di... See more

Company details

  1. Toy Store

Written by the company

Local business offer the latest board games at reasonable prices. Our main aim is to provide excellent customer service with great products to make you game night the best.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

64 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Good price and even better customer service

Martin was extremely helpful, I needed a quick delivery and he did his upmost to make sure I got it. I bought the Ticket to Ride: Legacy Legends of the West, the best price both online and in stores, arrived well packaged and fast. Would highly recommend this shop.

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

Great Store! Even better Owner!

Pre-ordered a JT booster box a while ago was emailed by the owner saying there is a shortage of stock. The owner let me change my order from JT to the new set Destined rivals. Recieved my booster box on release. Thanks alot!

May 27, 2025
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Always quick replies and very informative. Very good stock options and also a more than reasonable guy. Quick delivery times too it’s always with me within a few days. I’ve placed a few orders now and will definitely be a returning customer.

May 29, 2025
Unprompted review
Rated 1 out of 5 stars

Shenobis Scalpers

I preordered stock in February for Pokemon SV Journey Together. I was told they got less than estimated allocation for this stock - disappointing but understandable - so they said they would update me on whether they would get more stock.

They did not update me for 2 months so I had to reach out and ask for an update. Response was same situation as before. Again, understandable but disappointing that I had to reach out for an update.

Today they sent an email out saying they had no news on Journey Together stock, but gave me priority on some Prismatic Evolutions stock. Great right? This is the price they gave me:

Prismatic Super Premium Collection – £179.99
Prismatic Surprise Boxes – £42.99

Absolutely disgusting behaviour from a retailer, charging double RRP.

Scalper behaviour. Avoid.

May 14, 2025
Unprompted review
Rated 1 out of 5 stars

Cancelled my pre order due to not…

Cancelled my pre order due to not enough stock - missed out from other retailers as I banked on this being in stock now not available anywhere.

February 5, 2025
Shenobis Games logo

Reply from Shenobis Games

Hi Tyler, This was out of our control due to the Pokémon market currently there has be large allocations been put on us and we are receiving well below half of our original order. We are not the only store which has had to cancel pre-orders.

Rated 5 out of 5 stars

Excellent service and fast delivery

Excellent service and fast delivery. Got to it through boardgamesprices.co.uk . I did worry at one point that it looked fake as I couldn't find the game I bought, by navigating their website. But after purchase, everything went really smoothly with free delivery!

January 28, 2025
Rated 5 out of 5 stars

Everything arrived as expected

Everything arrived as expected. One of the items I ordered ran out of stock, and I instantly received an email asking if I wanted a refund or a replacement. I chose a replacement, and to make up for the inconvenience, they even included a couple of promo cards. The customer service was excellent, and the whole process was smooth and hassle-free. I would 100% recommend them and will definitely be purchasing more in the future!

February 4, 2025
Rated 5 out of 5 stars

Second order

Second order. Prices fantastic. Service amazing. Keep on doing what you are doing because you are smashing it. Ps your website isn’t the best on mobile very clunky but everything else makes up for that.

January 27, 2025
Rated 5 out of 5 stars

Place a pre order months ago the game…

Place a pre order months ago the game released months ago, still no game, listed email address states not a domain name, very worried.
Further....... Order eventually sorted out, everything ironed out, Score updated. MANY thanks, Jonny.

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

First time orderer

First time orderer, site was easy to navigate and pricing was clear.

Delivery was extremely fast, product was packaged well and was in perfect condition upon opening.

I have every faith that based off my first experience that I shall buy from this retailer again.

June 27, 2024

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