Sherbet Electric Taxi Co Reviews 

10
TrustScore 2.5 out of 5

2.3

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Company details

  1. Taxi Service

Written by the company

London taxis are recognised and respected the world over. Sherbet is at the heart of London taxis. By providing dynamic new thinking, new energy and new technology to support the world’s best drivers, Sherbet is able to deliver a sustainable world class taxi service.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

10 reviews

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1-star

No recent history of asking for reviews

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2.3

All reviews

(10)

1 review in the last 12 months

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Rated 1 out of 5 stars

Blocking a loading bay

Blocking a loading bay, when asked to move just decided to go back into the shop leaving the taxi blocking the entire road, finally leaving with some choice words thrown at the lorry drive, disgusting behaviour.

May 17, 2026
Unprompted review
Rated 1 out of 5 stars

Myself

Myself, my family and friends will never use this service whilst it is abvertising on the disgusting anti-semetic LBC. Anyone who backs this awful, racist radio station will never get a penny from us! James O'brien is a vile person who should be sacked immediately but the fact LBC still employ him is quite shocking.

July 21, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT USE

DO NOT USE - I was showing my mate from Manchester this weekend some sights around London. We saw the notice for this company in a black cab we had hailed earlier in the day. So we tried it the following night big mistake. Not a mistake in regards the taxi or the driver who took over 20 mins to get to us but kept us updated the whole time where he was. THE CHARGE from the Strand to Westminster in traffic no more than £17 my friend was charged £30 disgraceful. Makes me ashamed to be a Londoner. If you are a reputable company reach out and refund her.

June 20, 2025
Unprompted review
Rated 2 out of 5 stars

Blimey! Would it help if I got out and pushed?

The slowest taxi I have ever been in.

Not merely observing the 20mph speed limit, but a good 5mph below it.

Normally costs £10-14 to get home from Paddington, but this time it was £18 and nearly 10 minutes slower.

Next time we’ll take the tube, it’ll be quicker.

Why is it whenever they make a big thing out of being ‘green’ is it always rubbish?

Always.

October 24, 2024
Unprompted review
Rated 1 out of 5 stars

I would give 0 stars if I could

I would give 0 stars if I could.
I booked 7 taxi rides.
They booked 2 for the wrong day contrary to my email.
These taxis ended up 30 and 35 minutes late.
For the other 5 one was on time, 3 were 20 minutes late and one was 40 minutes late.
On the phone constant lies “the taxis are 5 minutes away, just around the corner” - for the duration of the 40 minutes wait.
I was supposed to be contacted on Friday and then today (Monday) about refunds, but that was a lie as well.
Shameless scammers.

August 30, 2024
Unprompted review
Rated 5 out of 5 stars

Unbeatable service

We had a very complex itinerary for my daughter's wedding with pick ups for bride, groom and guests from multiple locations. All taxis arrived promptly, the cars were immaculate with rose petals for bride, and the drivers calmed our nerves for the big day. I am so lucky to have booked Sherbet and nobody else. We trusted them and they delivered!

May 27, 2024
Unprompted review
Rated 1 out of 5 stars

Bad horrible company

Bad company. Indian man in customer service has never been to school of manners in his whole life. The lady taxi driver is a different story by herself, shes a school of psychos in 1 person. They shout , lie , hangup phone not reliable not professional. After all this the owner comes to simply say sorry

September 30, 2023
Unprompted review
Rated 5 out of 5 stars

I rented a taxi from Sherbet for a few…

I rented a taxi from Sherbet for a few weeks. The taxi was in immaculate condition, inside and out. Very friendly and professional service, alongside great communication.

January 28, 2021
Unprompted review
Sherbet Electric Taxi Co logo

Reply from Sherbet Electric Taxi Co

Hi Chris, thank you so much for the review and we're glad that you were happy with your taxi and our service!

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