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Sherlock Homes are specialists in discovering the ideal luxury fully furnished apartments for both long and short stays within London. The exclusive apartments shown in our portfolio allows clients to live like a Londoner not a tourist, with all the essentials to feel at home.
104, Cromer Street, WC1H 8BZ, London, United Kingdom
3.3
19 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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For what they charge you would expect more, unfortunately the accommodation was less than. The host will be nice to you for a high review but then turn around and leave negative comments on your profile because they have to clean their own linens. When the washer dryer didn’t work it took a day for service and they seemed annoyed and very unprofessional
Keep looking you will find better elsewhere
Reply from Sherlock Homes
Thank you for your feedback. We take all reviews seriously and strive to improve our services based on guest experiences. However, after carefully checking our records, we could not find evidence that you stayed with us.
Please contact us directly to provide more details about your experience. We are committed to ensuring that all our guests have a positive experience and would like to address any concerns you may have.
Thank you for your understanding and cooperation.
Best regards,
The Sherlock Homes Team
Very clear and concise instructions to enter apartment.
The apartment was spotless, had all the facilities required to have a comfortable and pleasurable stay.
Location is fantastic, plenty of restaurants locally and the St Pancras station just a couple of minutes walk away.
Would recommend this 100%
Reply from Sherlock Homes
Hello Nick,
Thank you so much for your wonderful review! We're thrilled to hear that you found the instructions clear and concise, making your entry into the apartment as smooth as possible.
It's great to know that the cleanliness and facilities met your expectations, contributing to a comfortable and pleasurable stay.
We're also delighted you enjoyed the fantastic location, with its proximity to St Pancras station and the abundance of local restaurants. Your recommendation means a lot to us, and we look forward to welcoming you back in the future!
Thank you for choosing Sherlock Homes.
I'm an avid traveller and my accommodation experience ranges from hostels to luxury private villas, across five continents.
Sherlock Homes' customer service from the onset was exceptional- really friendly, were available around my own working hours and easily found us an excellent apartment for our London staycation.
The apartment was clean, looked just like the photos advertised and in a very convenient location. They were always available for any queries we had during our stay.
We had a wonderful stay and will definitely be using Sherlock Homes again. Highly recommend!
Reply from Sherlock Homes
We're delighted to receive such positive feedback from an experienced traveller like yourself!
Your satisfaction with our exceptional customer service, tailored to your working hours to secure an outstanding apartment, stands out.
It's fantastic to hear that the apartment matched the advertised photos and boasted a clean environment and a convenient location for your London staycation.
Our team was always on hand to help with any questions during your stay, showing that we're committed to ensuring a seamless and enjoyable experience for our guests.
We appreciate your endorsement and are excited to serve you again on your future travels. Thank you for choosing Sherlock Homes and for the high recommendation!
From the moment I stepped into Sherlock Homes, I knew my stay was going to be something special. The apartment exudes a welcoming and intriguing charm, much like the detective it's named after.
The decor is a standout feature, blending classic elegance with modern touches. A lot of thought has gone into each detail, creating an atmosphere that's both sophisticated and comfortable.
What truly sets Sherlock Homes apart, however, is its incredible team. Their attentiveness and dedication to guest comfort are unparalleled. Each staff member I interacted with was not only helpful but went above and beyond to ensure my stay was as enjoyable as possible. Their recommendations for local sights and eateries were spot-on, adding an extra layer of delight to my visit.
I wholeheartedly recommend Sherlock Homes to anyone looking for more than just a place to stay but an experience to remember.
As for me, I'm already planning my next visit. See you soon!
Reply from Sherlock Homes
Thank you for sharing your truly exceptional experience with Sherlock Homes!
We're thrilled to hear that from the moment you arrived, you felt that your stay would be something special. It's wonderful that the apartment exuded a welcoming and intriguing charm.
We take great pride in our attention to detail, and we're delighted to know that the décor, blending classic elegance with modern touches, left a lasting impression. Creating an atmosphere that is both sophisticated and comfortable is exactly what we aim for.
What sets Sherlock Homes apart is our incredible team, and we're pleased to hear that our attentiveness and dedication to guest comfort were unparalleled.
Going above and beyond to ensure your stay was enjoyable is our top priority, and it's fantastic to hear that our teams recommendations for local sights and eateries added to the delight of your visit.
Your wholehearted recommendation means the world to us, and we're excited to welcome you back for your next visit.
See you soon, and thank you for choosing Sherlock Homes for your memorable experience!
We booked a driver and was excellent. All the service was fantastic, even the driver gave us a details during the route.
For.sure,I will book again with this driver.
Best regards
Reply from Sherlock Homes
It sounds like you had a wonderful experience! We're thrilled to hear that you found our driver service to be excellent and that you appreciated the fantastic service and the informative details provided during your route.
Your satisfaction and positive feedback mean the world to us. We look forward to serving you again in the future and ensuring another outstanding journey.
Thank you for choosing Sherlock Homes and for taking the time to share your experience. See you on your next trip!
The apartment was wonderful. We loved the balcony! It was great to sit out there in the morning with a coffee looking out at the dogs in the park across the way. G was incredibly accommodating and gave us plenty of suggestions of places to go both locally and within London itself.
It was about 5 minute walk through the park to the station which was great for getting into central London. Thank you for a great stay!
Reply from Sherlock Homes
We're absolutely delighted to hear that you enjoyed your stay in our apartment, especially the balcony with its lovely park views!
It sounds like those morning coffee moments were truly special. We're also thrilled to know that G was able to make your stay more comfortable by being accommodating and providing you with a wealth of suggestions for exploring both the local area and London at large.
The convenience of being just a 5-minute walk from the station and the ease of access to central London is something we're glad you appreciated.
Thank you for taking the time to share your positive experience. We look forward to welcoming you back for another great stay in the future!
Great contact with host hue was nice to now if we needed anything he was there. Nice apartment no complaints at all would use again.
Reply from Sherlock Homes
Hi Paul, thank you for leaving us a wonderful review. It was a real pleasure hosting you and hope to see you again soon!
The service was excellent. The driver was friendly, helpful and punctual. We will definitely book again with them.
Reply from Sherlock Homes
We're thrilled to hear that you had an excellent experience with our service! It's great to know that our driver's friendliness, helpfulness, and punctuality contributed positively to your journey.
Your satisfaction is our utmost priority, and we eagerly anticipate the chance to serve you again. Thank you for choosing Sherlock Homes for your transportation needs and for sharing your kind feedback. We look forward to welcoming you back for another seamless travel experience soon!
They brought me and my family to the airport and everything was fine. The driver was kind and friendly. Highly recommended.
Reply from Sherlock Homes
It's wonderful to hear that your airport transfer went smoothly and that you found our driver to be kind and friendly.
Ensuring a pleasant and efficient journey for you and your family is our top priority, and we're glad we could provide that. Thank you for the high recommendation. We appreciate your support and look forward to serving you again in the future. Safe travels!
Lovely apartment, great location and easy to access. Very clean too!
Reply from Sherlock Homes
We're thrilled to hear that you enjoyed your stay in our lovely apartment! It's great to know that the location was convenient for you and that the ease of access added to your positive experience.
We take pride in maintaining high standards of cleanliness, so we're delighted that this was noticeable during your stay. Thank you for choosing Sherlock Homes and for your kind feedback. We hope to welcome you back again soon for another wonderful experience!
Great location! Hue and his team were so helpful and quick to remedy situations as necessary.
The space was clean and had the amenities that our family needed for our time in London.
Would absolutely use Hue and team again.
Reply from Sherlock Homes
It's fantastic to hear that you had a great experience with our team, and that the location and the cleanliness of the space met your family's needs during your time in London.
We're especially pleased to know that the team was helpful and responsive to your needs, ensuring any situations were quickly addressed.
Your willingness to use Hue and the team again is the highest compliment we could receive. Thank you for sharing your positive experience and for your trust in us. We look forward to the opportunity to serve you and your family again in the future!
Great place in a very convenient location for all excursions in London.
Reply from Sherlock Homes
Hi Tryfon, thank you for leaving us a wonderful review.
Everything was great. Great value and location. Would definitely want to stay here again.
Reply from Sherlock Homes
We're so pleased to hear that you found everything to your satisfaction, appreciating both the value and the location of your stay.
It's wonderful to know that you would consider staying with us again. Your feedback is invaluable, and we look forward to welcoming you back in the future for another great experience.
Thank you for choosing Sherlock Homes and for taking the time to share your thoughts!
Hue is a fabulous host. One of the most responsive hosts of the many various places I've stayed. the location is super duper. so convenient to all train and tube lines and buses. And to the fabulous restaurant and walking development behind Kings Cross Station. The apt is a perfect size for one person or a couple. The shower is excellent and the washing machine is ever so handy for guests who might be staying a bit longer than a couple nights. Its beautifully decorated and well lit, and has great storage for those who don't want to live out of a suitcase. Will always stay there when they have availability (tricky because it's so popular one needs to book ahead). thanks again Hue and team!
Reply from Sherlock Homes
Thank you for your glowing review! It's fantastic to hear Hue's responsiveness and attention to detail made such a positive impact on your stay.
The apartment's prime location, coupled with its convenient amenities and stylish design, clearly added to your comfort. We're delighted you're planning to return. Your feedback is greatly appreciated, and Hue and the team look forward to welcoming you back soon.
Great place and entirely private. Super shower and very clean. Handy for Victoria Line.
Reply from Sherlock Homes
Thank you for your positive feedback! We're thrilled to hear you enjoyed the privacy, cleanliness, and the super shower of our place. It's great to know our location was convenient for accessing the Victoria Line. We look forward to welcoming you back in the future for another great stay.
I had a great stay! The apartment was really great! Beautiful apartment, very clean, comfortable, spacious and quiet! With everything you need already inside. It Is in a very good position, very close to Kings cross station and to supermarkets and several very good restaurants! Strongly suggested!
Reply from Sherlock Homes
We're so pleased to hear you had a great stay with us! It sounds like the apartment's beauty, cleanliness, comfort, spaciousness, and quiet atmosphere all contributed to a wonderful experience.
Having everything you needed inside and being in such a prime location near King's Cross station, supermarkets, and fantastic restaurants are definitely highlights we love to hear about.
Thank you for your strong recommendation. We appreciate your feedback and look forward to the opportunity to host you again in the future!
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