Sherpa Online Reviews 

964
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the tutors for their knowledge, support, and ability to build confidence, making interactions pleasant and productive. Many highlight their effectiveness in adapting lessons, explaining complex concepts clearly, and helping students achieve excellent results and significant progress. The personalized approach and dedication of the staff are frequently mentioned as key to student success and improved understanding. The company's platform is widely appreciated for being easy to use, well-organized, and professional, making everything effortless. Customers consistently highlight the smooth, informative, and welcoming onboarding and introduction processes, which are described as stress-free. Reviewers also commend the prompt and helpful customer service, which contributes to a positive overall experience.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their helpfulness, patience, and knowledge.... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the platform's... See more

Service

Reviewers mention positive feedback about service, highlighting the professionalism, patience, and... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness and genuine... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My son studied with Harry M for GCSE Triple Science and he learnt a lot from him! His wisdom and expertise was extremely beneficial for my son's exams in not just the subject content but also tips for... See more

Rated 5 out of 5 stars

Naomi provided great support to my daughter during the last 6 months of her A level Business study. During the introductory session she took time to understand her needs to ensure there was a good mat... See more

Rated 5 out of 5 stars

Over the time our daughter Grace has been tutored by Sam her maths skills and confidence have grown significantly. From a girl believing she was struggling and asking for help she has developed into... See more

Rated 5 out of 5 stars

I have used Sherpa for my daughters to support them at both GCSE & A Level. The booking system is very user friendly and my daughters could log & join the lessons without any problems. It was also eas... See more


Company details

  1. Private Tutor
  2. Tutoring Service

Information provided by various external sources

Sherpa are here to help you find the right tutor for you and your busy schedule, to help you along your learning journey.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

964 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(964)

71 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Impressive platform

It is an amazingly flexible online tool, which covers all eventualities. There was a lot of information to absorb, but it seems quite an intuitive platform, with support if and when needed. Communication was excellent - I'm excited!

November 26, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Tutor.

I highly recommend M Kim! My daughter struggles with maths, but since working with M Kim, I've noticed that she has become more confident and is showing some real improvement. She has mentioned how kind, patient, and understanding she is, which makes learning enjoyable and effective.

October 23, 2024
Unprompted review
Rated 5 out of 5 stars

A good platform for tutoring

I have been tutoring with Sherpa for over 2 years. The platform is easy to use, I have no shortage of work and the help desk are great. I would recommend Sherpa for other experienced, professional tutors.

November 11, 2024
Unprompted review
Rated 4 out of 5 stars

My son has been using Sherpa for

My son has been using Sherpa for 4 weeks, and he’s already much more confident with his maths homework. His tutor, Tahidur R, has been exceptionally professional and flexible. My son finds him easy to understand and enjoys working with him. We're very pleased with the progress so far!

November 11, 2024
Unprompted review
Rated 5 out of 5 stars

Kayley is an amazing tutor…

Kayley is an amazing tutor…. She works well with my son. We both had the initial introduction and securing future bookings.
Kayley has provided weekly support for my 16 year old. He enjoys the session and we are confident with Kayley support he will smash the exams.

November 4, 2024
Unprompted review
Rated 5 out of 5 stars

Interview

Very well explained in plenty of detail, understood everything I was told and my interviewer was very polite.

November 4, 2024
Unprompted review
Rated 5 out of 5 stars

Far and above the best online tutoring service

I have been working for Sherpa for two years and now use them as my only online source of teaching appointments. They work really hard to make sure you are fully supported and they are constantly looking for ways to improve their support and service to both students and tutors. I would not work with and for anybody else online and they offer a first class service ; as a tutor you know you are working for a highly professional and committed group of people. I would highly recommend that to any tutors and parents.

November 4, 2024
Unprompted review
Rated 5 out of 5 stars

I've been working as a tutor on Sherpa…

I've been working as a tutor on Sherpa for around 18 months. I have been incredibly impressed with the level of work and support I have received from the website. The office team are always quick to respond to any query and I've been particularly impressed with their safeguarding protocols! The ability to book in lessons and track payments is easy and accessible. Sherpa is an excellent website which promotes quality tutoring through their vetting process and makes a huge effort to make sure their tutors, parents and students are valued and supported.

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

As a tutor; It's almost perfect.

As a tutor on the Sherpa platform, I find it safe, easy to navigate and practically perfect for both my students and my ability to teach them. With interactive whiteboards, easy time keeping and booking abilities it makes giving out pdfs and examples a breeze. The fact I can export the old classroom to keep the students work from previous lessons makes it so much easier to just pick up where we stopped last class. My favourite thing about it that it has a messaging system, handles the payments, fees and everything, alongside the interactive whiteboard just means I wouldn't go back to another site to teach on. The safeguarding is fantastic and the site is always innovating new tools to make the site better; hence the title "almost perfect". I expect they'll come up with something I hadn't thought off that will make teaching on the site just that little bit easier.

October 31, 2024
Unprompted review
Rated 5 out of 5 stars

I highly rate my experience with Sherpa…

I highly rate my experience with Sherpa as a tutor. Signing up was straightforward, and my interview with Jamie was professional and informative. He clearly outlined the requirements and expectations, gave me confidence in the vetting process, and provided a thorough run-through of how the platform works.

I’ve had a couple of students so far, and although it’s still early days, each experience has been positive. I’d especially like to commend Angela, who set up a meeting with a student that led to ongoing tuition. She has been very professional, quick to respond to queries, incredibly positive, and proactive.

I would highly recommend Sherpa as a tuition platform.

October 30, 2024
Unprompted review
Rated 5 out of 5 stars

Expert tutoring

As a tutor for Sherpa I have provided almost 2000 online lessons. Sherpa provides bespoke one-to-one expert tuition at a time that suits the student.

October 30, 2024
Unprompted review
Rated 5 out of 5 stars

Tutor perspective

As a tutor on the site, I have enjoyed my time working on Sherpa. The site makes it very easy to use and navigate the site. The user interface helps me to organize my schedules and there is always plenty of opportunities to work with new students.

October 30, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Tutoring platform

I've been a tutor with Sherpa for several years now and they are excellent. The only online tutoring company that I work for. DBS and teaching certificates are fully verified. The online classroom and whiteboard is great and students love that they can rewatch lessons in their own time and access all whiteboards.

October 30, 2024
Unprompted review
Rated 5 out of 5 stars

I have been a tutor on Sherpa for over 2 years

I have been a tutor on Sherpa for over 2 years now and I have had nothing but a great experience. The team are very communicative and supportive. Alongside that, I am able to find lot's of students. I am very grateful to be able to work with Sherpa.

In addition, the whiteboard they use is my favourite from all the tutoring platforms.

The only negative is the % fee they take but in comparison to other companies it is the same or in fact lower.

October 30, 2024
Unprompted review
Rated 5 out of 5 stars

I have worked for Sherpa for a couple…

I have worked for Sherpa for a couple of years and have found the company to be efficient, professional and helpful.
I would recommend to any tutor looking for a freelance lifestyle or as an additional income.

October 30, 2024
Unprompted review
Rated 1 out of 5 stars

Don't bother if you aren't in the UK

Went through their entire long process to make a nice profile. I have almost ten years teaching experience. Application rejected. The only issue I can think of is that I'm not a qualified UK teacher. So maybe they should mention that in their ads. Would have saved me loads of time and effort.

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

An educational goldmine

At one point or another almost every parent realises that their child could benefit from additional tutoring outside of school to give them a boost in a given subject.

In our case we were very lucky to come across Sherpa, where we now have regular lessons booked with three instructors, and I can honestly say that we are happy with each and every one of them. Sherpa is really proving to be an educational goldmine for us.

October 7, 2024
Unprompted review
Rated 5 out of 5 stars

100% 5 stars

Very easy to understand, and very flexible. Sherpa ensures payments are made only after the lesson and allow cancellations 12hrs before as well. Very helpful and can find great affordable tutors on here too. Would highly recommend!

September 29, 2024
Unprompted review

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