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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting the luxurious fabrics, beautiful designs, and perfect fit that make them feel fabulous. Many people appreciate the versatility of the garments, noting they are suitable for various occasions. The staff, especially Ruth, is frequently commended for their warm welcome, expertise, and helpful guidance, making the selection process a joy. However, some customers also noted a minor issue with the fit of a dress kimono, finding it a bit strange and the material prone to pulling.

What people talk about most

Product

Reviewers mention positive feedback about the product. Customers are delighted with the beautiful, original,... See more

Quality

Clients share positive opinions on quality, with many praising the stunning appearance, comfort, and... See more

Staff

Consumers consistently find staff to be positive. Reviewers frequently praise the team for their warm,... See more

Based on these reviews

Rated 5 out of 5 stars

We visited Shibumi to look for an outfit for our daughter’s wedding. I had done quite a bit of research on their website and loved their designs and beautiful silk fabrics. With Paris’s help I chose a... See more

Rated 5 out of 5 stars

I purchased my Jacket after visiting the Shibumi website and eagerly awaited its arrival.. this was my wedding Jacket of choice. It arrived perfectly wrapped and boxed and once opened I became quite... See more

Company replied

Rated 5 out of 5 stars

I felt amazing at my daughter’s wedding in my beautiful peacock blue Shibumi knee length coat. Ruth’s welcome to her showroom was warm and friendly and her expertise and guidance were exactly what I... See more

Rated 5 out of 5 stars

Shibumi was recommended to me by a friend. Attending the premises and meeting the woman behind the business made the experience more personal. There is such a great range of styles, colours and luxuri... See more

Company replied


Company details

  1. Women's Clothing Store

Information provided by various external sources

Silk jackets and stunning occasion wear by Shibumi. Our handmade collections include silk kimonos, cashmere coats, elegant dresses, blazers, playsuits, kaftans, and silk dressing gowns for women in size 6-26, and men in sizes 34-56.


Contact info

4.9

Excellent

TrustScore 5 out of 5

181 reviews

5-star
4-star
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2-star
1-star

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Rated 5 out of 5 stars

Lifetime pieces!

The quality and uniqueness of Shibumi clothing draws attention and compliments every single time! The colours and patterns are so inviting to the eye, that wearing a Shibumi jacket or vest over almost anything - a simple dress, shirt & skirt or trousers, even jeans, makes you look distinctive and sophisticated, I have many Shibumi scarves, jackets and vests in a rainbow of colours and I know I will continue to wear them for years, and long after other items of clothing have been given away, they will remain perpetual favourites.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful wedding outfit

I felt amazing at my daughter’s wedding in my beautiful peacock blue Shibumi knee length coat. Ruth’s welcome to her showroom was warm and friendly and her expertise and guidance were exactly what I needed.

The quality of the coat, the fit and the efficiency of the delivery were wonderful. I can’t recommend them highly enough. I was so impressed in fact that I am wearing a gold Shibumi Nehru coat to my son’s wedding later this year. Can’t wait 😊.

October 18, 2025
Unprompted review
Rated 5 out of 5 stars

We visited Shibumi to look for an…

We visited Shibumi to look for an outfit for our daughter’s wedding. I had done quite a bit of research on their website and loved their designs and beautiful silk fabrics. With Paris’s help I chose an embroidered silk coat and a silk shift dress. My husband also chose a waistcoat in the same fabric as my coat. Throughout my visit Paris was very helpful and in subsequent contact with her regarding having a tie made she was unfailingly cheerful and helpful. We are very much looking forward to the wedding and love our chosen outfits. There was only one small drawback, a designated fitting room would have been very helpful.

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great Present for Sister

I was looking for a present for my sister and suddenly thought of Shibumi. I ordered a jacket which I thought she would enjoy wearing but was worried about the fit. Her birthday is a week before Christmas so there would be no time for her to send it back... I wrote to ask (a) if she could send it back after Christmas - she could; (b) if they could send it with no bill as it was a present - they could with an exchange label. They also did their best to make sure it reached her on her birthday, which it did. She loves her jacket and is very happy with it. Thank you, Paris!

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

My delightful experience dealing with Shibumi.

My delightful experience dealing with Shibumi began with an exciting visit to their Showroom to try on different styles and colours of the beautiful coats I had seen online. Ruth was extremely attentive and helpful so that it was easy for me to make a decision. I found exactly what I was looking for in the material Avalon and style Lyra. I wore my elegant outfit to my daughter's wedding and received many, many compliments! I can't wait to wear my coat again as not only does it look stunning, it is very comfortable to wear. Thank you Shibumi, I'll be back!

September 2, 2025
Unprompted review
Shibumi Style logo

Reply from Shibumi Style

Dear Rachel,

Thank you so much for this lovely review. We still cannot get over how amazing the photos are which you sent in to us.

We hope you get loads of wear out of it and we hope to meet again in the future.

All the very best,
Shibumi

Rated 5 out of 5 stars

A wonderful visit to Ruth at Shibumi…

A wonderful visit to Ruth at Shibumi yesterday to find a Coat for my Wedding. Between the Grown up children and Ruth The decision was made very easy.
I now have to find the Shoes before a second visit to confirm all the details. A long journey made worthwhile to find my perfect outfit. Thank you.

October 28, 2025
Unprompted review
Shibumi Style logo

Reply from Shibumi Style

Dear Sandra,

Thank you for this review, is it so appreciated and we are so glad to came to visit us, it is always worth it to see our fabulous fabrics and to get Ruth's expertise on what she thinks would work best.

Good look with finding the shoes and we cannot wait to welcome you back!

All the best,
Shibumi

Rated 5 out of 5 stars

The most beautiful jacket I've ever owned

The most beautiful jacket I've ever bought. Beautifully made. It made heads turn at my wedding! It was packed with care plus instructions on how to look after the pure silk. It arrived on time. I would recommend this company Shibumi to anyone.

September 3, 2025
Unprompted review
Shibumi Style logo

Reply from Shibumi Style

Dear Jean,

Thank you so much for your lovely review, and even more so for sending in your wonderful photos to us, we still cannot get over the storm trooper at the wedding, it is absolutely brilliant.

All the best,
Shibumi

Rated 5 out of 5 stars

Affordable luxury

Shibumi was recommended to me by a friend. Attending the premises and meeting the woman behind the business made the experience more personal. There is such a great range of styles, colours and luxurious fabrics, which suit all. The silk coats are so flexible in terms of wearability. I got a perfect dress and coat for a wedding at St Paul's Cathedral. Affordable luxury.

July 28, 2025
Unprompted review
Shibumi Style logo

Reply from Shibumi Style

Dear KJ,

Thank you for taking the time to leave such a heartfelt review. We really do make Shibumi as personal as we can, as we know this is such a good touch and is really not heard of so much anymore, so it is great to know we hit the mark there!

Best wishes,
Shibumi

Rated 4 out of 5 stars

Something different for mother of bride

Bought Aquila coat in aqua teal for myself and waistcoat for my husband for our daughter’s wedding. Had so many people comment on them and both will be reused at many occasions afterwards . Was nice to have something different from the pastel coat and mid length dress and as someone who can’t wear high heels the long coat was a better choice.

Also bought a dress kimono which was not so successful as fit a bit strange and material likely to pull with little encouragement, otherwise would have given 5 stars.

July 10, 2025
Unprompted review
Shibumi Style logo

Reply from Shibumi Style

Dear Mrs Jackson,

Thank you for such a lovely review. The Aqua Teal is such a beautiful fabric, and we are so glad you and your husband got a chance to wear it together! The photos you sent over are so lovely and we are so happy to have them in our Customers in Shibumi page.

Oh no, I am sorry to hear this, this isn't something I have heard before with our Dress style Kimono's, so I wonder what has happened there, potentially a faulty product? Either way, I am very sorry about this and do let us know if you would like to organise a replacement going forward.

All the best,
Shibumi

Rated 5 out of 5 stars

Perfect out for a Boston wedding in the US

I came across Shibumi while searching for the simple but perfect dress and coat to wear as the mother of the groom for a September wedding in the US. I ended up in a weeks-long email exchanges with the Shibumi team, including Ruth. With very specific customizations and great advice and customer service from Ruth, I ended up with the exact wedding outfit I wanted. It was fabulous and so special. Thank you to the Shibumi team. I will wear my outfit for years to come, both together and as separates, and hope to add another coat to my event wardrobe in the future.

July 1, 2025
Unprompted review
Shibumi Style logo

Reply from Shibumi Style

Dear Gail,

Thank you for taking the time to leave such a lovely review. Ruth really is the best when it comes to needing advice on styling and measurements, so it is brilliant that she was able to help you with your Mother of the Groom outfit!

Yes, they are so versatile, you can mix and match them, dress them up or down, even with jeans and boots! The beauty of the brand.

We can't wait to welcome you back.

All the best,
Shibumi

Rated 5 out of 5 stars

Stunning coat!

For my daughter’s wedding I wanted something special, something different and eye catching. Having seen a member of the royal family in a rather lovely coat, I did a bit of investigating and found it to be from Shibumi. My daughters and I visited the shop near Stroud and I was blown away by the choice of stunning fabrics and styles. Ruth was so helpful and although there were several coats I could quite happily have worn, I kept being drawn to the wonderful bright pink (Rhapsody) and the Lyra design.
I was so pleased with my choice and countless people commented on the coat (not the wearer!) It was a joy to wear and I hope there will be an excuse to purchase another Shibumi garment before long.

September 13, 2025
Unprompted review
Shibumi Style logo

Reply from Shibumi Style

Dear Sheena,

Thank you so much for this review and for also sending over your lovely photos to us, we were so happy to see you in your coat, you look absolutely brilliant!

I am sure they were complimenting you just as much as the coat!

Oh yes, we would love to welcome you back and get you into another design, there are a world of fabrics to choose from here at Shibumi.

All the best,
Shibumi

Rated 5 out of 5 stars

Everyone at Shibumi was extremely…

Everyone at Shibumi was extremely friendly, helpful and efficient; the service was excellent and the item I ordered was exactly as I hoped, absolutely perfect. Highly recommend

June 14, 2025
Unprompted review
Shibumi Style logo

Reply from Shibumi Style

Dear Helen,

Thank you so much for this kind review, we are so glad you are pleased with the item you ordered and we hope to see you again soon in the future! :)

Best wishes,
Shibumi

Rated 5 out of 5 stars

Wonderful clothes and fantastic service

The clothes are simply beautiful and very original. I could not be happier with my jacket which is stunning, extremely comfortable and versatile. The service I was given by Shibumi was outstanding. Very helpful and responsive. I can recommend this business highly.

August 1, 2025
Unprompted review
Shibumi Style logo

Reply from Shibumi Style

Dear Caroline,

Thank you so much for this lovely review! We are so happy you are happy with your Shibumi jacket. We hope to welcome you back soon :)

All the best,
Shibumi

Rated 5 out of 5 stars

Warm welcome and personal service.

Walking into the wondrous showroom of glorious colours and designs we had a warm welcome when we arrived and made to feel very comfortable. Ruthie and Paris were professional and friendly and put me at ease to choose an outfit for our son's wedding. With their guidance and help I chose the perfect jacket to which they were happy to add a cuff detail. I also needed to buy fabric for my own dress. There was no pressure to decide on my visit. I was given detailed information to take away and make my final choice. I'm delighted with the beautiful jacket and fabric and can't wait to create a dress to match.
It was well worth the long journey and I'd happily visit again. I just need another event!

August 6, 2025
Unprompted review
Shibumi Style logo

Reply from Shibumi Style

Dear Jac,

Thank you so much again for visiting us, it was such a pleasure to meet you! We absolutely cannot wait to see images from your son's wedding and hope you have the best time celebrating in your Shibumi Jacket!

All the best,
Shibumi

Rated 5 out of 5 stars

Uber elegant short and long jackets

I bought two items, a kimono and Lyra raw silk long jacket. The kimono arrived beutifully packaged and within a few days of ordering online.

I received the Lyra long jacket in the post. It was customed-made to my height and arm length following a visit to the showroom. The long jacket got tonnes of compliments at my daughter's wedding. Thank you Shibumi for the wonderful service and beautiful garments.

September 15, 2024
Unprompted review
Shibumi Style logo

Reply from Shibumi Style

Dear Fung,

We are so happy that you are happy with your items! It is so important for us to make sure the customer is satisfied and happy with the outcome, so we are glad we hit the mark there!

Best wishes,
Shibumi

Rated 5 out of 5 stars

Kimono jacket in Venetian red

I’m lucky enough to own a number of beautiful items already . This is no exception. Quality , well made and stunning to wear . Would definitely recommend.

September 11, 2025
Unprompted review
Shibumi Style logo

Reply from Shibumi Style

Dear Allyson,

Thank you for this kind review. We are happy to hear you already have items which you love just as much from us! We look forward to helping you find more beautiful pieces in the future.

Bes wishes,
Shibumi

Rated 5 out of 5 stars

I purchased my Jacket after visiting the Shibumi website

I purchased my Jacket after visiting the Shibumi website and eagerly awaited its arrival.. this was my wedding Jacket of choice.
It arrived perfectly wrapped and boxed and once opened I became quite emotional, the colours, the texture, the fit, I have never had a garment of clothing make me feel this way.
I can’t thank Shibumi enough for making a guy in his Sixties feel so damn good in a Jacket .

August 19, 2025
Unprompted review
Shibumi Style logo

Reply from Shibumi Style

Dear Andrew,

Thank you so much for taking your time to write us a lovely review. We absolutely loved the photos of you and your wife. You both looked a million dollars. We are so glad we got the chance to dress you for this special day and make you feel great in your new jacket!

Best wishes,
Shibumi

Rated 5 out of 5 stars

Excellent quality; excellent service

I wish I had discovered Shibumi a long time ago. Uniquely exciting and stylishly beautiful clothing backed up by quality personal service. The purchasing experience was painless; the clothes purchased have delighted me and those who encounter them. I will purchase from them again.

June 13, 2025
Unprompted review
Shibumi Style logo

Reply from Shibumi Style

Dear Colin,

Thank you for such a lovely review. We’re so happy you’ve discovered Shibumi and that your pieces have brought joy to both you and those around you. It’s wonderful to hear you enjoyed the whole experience, from service to style, and we can’t wait to help you find more beautiful pieces in the future 💖

Best wishes,
Shibumi

Rated 5 out of 5 stars

Personalised individual occasion wear shopping experience

Very personalised with an individual discussion regarding needs and sizing and trying different styles. Once ordered, the clothes came within the specified time slot beautifully packaged. Would definitely buy again and recommend to friends

March 13, 2025
Unprompted review
Shibumi Style logo

Reply from Shibumi Style

Dear Camilla,

Thank you for your kind words. We’re so pleased you enjoyed the personalised experience and found the perfect style and fit. It’s wonderful to hear your order arrived on time and beautifully packaged. Your recommendation means a lot to us, and we look forward to welcoming you back in the future 😊

Best wishes,
Shibumi

Rated 5 out of 5 stars

I had been a long time admirer of the…

I had been a long time admirer of the beautiful clothes on the Shibumi website, then when my daughter announced she was getting married I had the perfect excuse to go ahead and buy something. I was particularly taken by the full length coats but couldn't decide on a fabric so arranged a visit to the workshop. Ruth was incredibly helpful, it was so useful to see the range of beautiful fabrics and I settled on the Devi coat in African Cobalt, with a bright pink lining. When the coat arrived I was blown away by how gorgeous it was- I wore it for my daughter's wedding and a few weeks later for my own! It was absolutely perfect -as an older bride I knew I didn't want a traditional white dress and my Devi coat was such a colourful, elegant alternative - I felt wonderful in it.

July 12, 2025
Unprompted review
Shibumi Style logo

Reply from Shibumi Style

Dear Donna,

Thank you so much for your wonderful review. We’re absolutely delighted that your Devi coat in African Cobalt was part of such special celebrations for you and your family. It sounds like it was truly made for you! We loved welcoming you to the workshop and helping you choose a fabric that felt perfect for both occasions. Knowing it made you feel colourful, elegant, and confident means the world to us. Wishing you many more joyful moments to wear and enjoy it 💖

Best wishes,
Shibumi

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