Hi, The guys that have helped with my insurance are professional and are quick to communicate. The prices are competitive and they also demonstrate an attitude of care. This makes the process ea... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I appreciate the timely reminder that the home insurance is due. The caller is always friendly and very clear on any changes etc. The price quoted is lower than comparable insurance quotes from other... See more
Experience dealing with Shielded (Jake) was entirely professional and EASY! From first phone call, assistance with cover, talking through options, through to follow up - all went well and follow up wa... See more
Easy process and super fast. We always love using Shielded for all of our insurance needs as they usually always get us the best possible deals! Lachlan was super prompt with communication and makes i... See more
Company details
Written by the company
Shielded Insurance Brokers arranges insurance cover for all occupations Australia wide. Domestic and Commercial Insurance available at competitive premiums with many options for cover.
Contact info
Office 5-9, 51 Minchinton Street, 4551, Caloundra, Australia
- 1800979899
- info@shieldedinsurance.com.au
- shieldedinsurance.com.au
4.9
Excellent
11K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 45% of negative reviews
Typically replies within 1 week
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Excellent communication
June 22, 2026
Easy to deal with
Easy to deal with. A phone call, a checklist of questions and they saved me about $500 ! Get shielded Now !
July 1, 2026
Great service from start to finish
Great service from start to finish with Ben. Easy, problem free setup and clear about my insurance policy.
July 1, 2026
Very helpful & informative
Very helpful & informative. The way he ensured that his explanations made sense & very detailed.
July 6, 2026
I had an outcome I was very satisfied…
I had an outcome I was very satisfied with for my home and contents plus landlords insurance. Liam was fast, efficient and very clearly communicative.
July 6, 2026
Great customer service
Great customer service friendly easy to talk to staff excellent service all round
July 1, 2026
I had an excellent experience working…
I had an excellent experience working with Timothy at Shielded Insurance. He was professional, knowledgeable, and took the time to explain everything clearly, making the whole process simple and stress-free. Timothy was always responsive, answered all my questions promptly, and worked hard to find the right insurance solution for my needs at a competitive price.
I highly recommend Timothy and the team at Shielded Insurance to anyone looking for honest advice, outstanding customer service, and a smooth insurance experience. Thanks again for all your help!
June 30, 2026
Thaine was very fast and efficient
Thaine was very fast and efficient. As promised. He explained everything to me and delivered everything he promised. Excellent service. Very professional
July 2, 2026
Great quick service and price to suit
July 2, 2026
Simple and fast to deal with...thanks!
The Shielded Insurance team (thanks Luke!) made the process simple and fast to complete. Very much appreciated.
June 30, 2026
Fast turn-around on product liability…
Fast turn-around on product liability insurance.
Tricky underwriting caught others off-guard and caused delays, however Shielded delivered and provided the best deal amongst the rest.
Though more importantly, they structured the policy to cover all bases and suit our needs.
Highly recommened this team.
June 30, 2026
Pretty good just a little rushed in the end.
I had multiple policies due for renewal on 1 July so I was slightly stressed that the offers didn't come back to me until the 11 hour. Most of the offers were pretty good but one policy jumped by over $1K, so I did my own shopping around and found a cheaper policy through a competitor but all in all pretty good.
June 30, 2026
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