Shieldsafe Reviews 84

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

The people at Shieldsafe were very helpful and understood my problem. They put the iformation into Experian and a representative called me and got thing started and checked on things that had already... See more

Company replied

Rated 5 out of 5 stars

The caller was very courteous and explained the reason for the CALL. She helped me set up a new payment method and was very pleasant and courteous to speak to.

Company replied

Rated 4 out of 5 stars

To be truly, even though I was impressed what they did for me and never heard from them after that. Actually I had forgotten about the company until i gotten a call about renewal.

Company replied

Rated 5 out of 5 stars

They sent a message to me regarding my payment method (I needed to update.). Not only was the rep extremely polite and professional, he was also quick to send me to the proper department for another... See more

Company replied

Company details

Written by the company

ShieldSafe offers a variety of plans designed to safeguard you, your family, and your personal information from potential fraud. With ShieldSafe, you'll receive guaranteed locked-in pricing, a 30-day money-back guarantee, and peace of mind knowing that you have the best protection with expert support. ShieldSafe is proud to be partnered with CarShield and have data provided by Experian to help keep you informed by monitoring and alerting you if your personal information is at risk.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

84 reviews

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Rated 5 out of 5 stars

Bill Payment

I had to cancel the credit card that my auto payment was on and forgot to notify Shieldsafe so received a call from them. No problem the contact apologized for calling because I had just paid online and entered a different credit card for auto payment. The Shieldsafe representative was very cautious and friendly.

June 30, 2025
Rated 2 out of 5 stars

Not happy

When I gave my updated information to made my payments. I asked do I need to get in contact with autoshield to update my information and the representative informed they could do it. I later was informed by autoshield they didn't have and had to a late fee.

May 12, 2025

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