Shield Safety Reviews 166

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

After being unhappy with our previous Health and safety providers we decided to move to Shield. Their system is thorough and extremely easy to use/set up. All the members of the team we have dealt wit... See more

Rated 1 out of 5 stars

Awful company. Please please do not sign up. Very poor service and they lock you into yearly contracts. They never come back To you when you need assistance. Typical company that promises you everyt... See more

Rated 5 out of 5 stars

Another successful first aid and fire marshal training day carried out by Andy Cooke who kept everyone interested and involved throughout the day. Hope we never have to put into practice what we have... See more

Company replied

Rated 5 out of 5 stars

I arranged an emergency first Aid at work training for 12 people and we had Najma lead the session. She was engaging, personable and professional, not to mention she had a great sense of humour too! T... See more

Company replied

Company details

  1. Consultant
  2. Auditor
  3. Software Vendor

Written by the company

Shield Safety is one of the UK’s leading providers of Food Safety Audits, Fire Safety Assessments and Health & Safety Solutions across all sectors


Contact info

3.9

Great

TrustScore 4 out of 5

166 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Tony was an amazing trainer told us all…

Tony was an amazing trainer told us all the information we had to know and he was such a funny guy along the way.

Very highly recommended

January 29, 2024
Unprompted review
Shield Safety logo

Reply from Shield Safety

Thank you very much for taking the time to leave such a wonderful review, Daniel. We're delighted to hear that you found our colleague Funny and Informative. We will make sure to pass on this feedback to Tony, who will be over the moon. If you have any additional feedback regarding your experience with us, please feel free to email us at marketing@shieldsafety.co.uk.

Kind Regards,
Shield Safety

Rated 5 out of 5 stars

First Aid

Just had a First Aid training with Tony. Made the course interesting.

January 29, 2024
Unprompted review
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Reply from Shield Safety

Thanks for leaving this great review, Erika. We are pleased to know you found our colleague helpful and informative. We will be sure to pass this feedback on to Tony. If you're comfortable with us using your feedback for future marketing efforts, please feel free to email us at marketing@shieldsafety.co.uk.

Warm regards,
Shield Safety

Rated 5 out of 5 stars

First Aid Course

Done the first aid course with Tony. Made all the information comprehensible and easy to grasp. very good with feedback and friendly.

December 12, 2023
Unprompted review
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Reply from Shield Safety

Thanks for taking the time to leave this great review, Steven. We are pleased you found our colleague informative and friendly. We will be sure to pass this feedback on to Tony. If you're comfortable with us using your feedback for future marketing efforts, please let us know by emailing marketing@shieldsafety.co.uk.

Warm regards,
Connor

Rated 5 out of 5 stars

First aid at work

First aid at work course was very informative, but thanks to Tony for making the learning fun

December 12, 2023
Unprompted review
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Reply from Shield Safety

Many thanks for leaving this brilliant review, Ebony. We are pleased to know you found the course informative and will be sure to pass this great feedback on to Tony. If you're comfortable with us using your feedback in future marketing activities, please let us know by emailing marketing@shieldsafety.co.uk.

Warm regards,
Connor

Rated 5 out of 5 stars

Thanks Tony!

December 12, 2023
Unprompted review
Shield Safety logo

Reply from Shield Safety

Thank you for taking the time to leave this great review, Esther. We will be sure to pass this feedback on to Tony. If you have anything else to share regarding your experience with us, please email marketing@shieldsafety.co.uk

Kind Regards
Connor

Rated 5 out of 5 stars

Well delivered with relevant and useful…

Well delivered with relevant and useful information.

October 16, 2023
Unprompted review
Shield Safety logo

Reply from Shield Safety

Many thanks for leaving a review. We are delighted you found the course useful and informative. If you have anything else to share regarding your experience with us, please email marketing@shieldsafety.co.uk.

Kind Regards,
Connor

Rated 5 out of 5 stars

Level 2 food safety

This course was lead by Tadas and Marc. They were very friendly, informative and made the day a great experience. They were always happy to help answer any questions and kept us engaged by playing games and setting fun tasks.

October 16, 2023
Unprompted review
Shield Safety logo

Reply from Shield Safety

Thank you for taking the time to leave a brilliant review. We are pleased you found our colleague’s friendly and informative. We will be sure to pass this feedback on to both Tadas and Marc. If you're comfortable with us using your feedback for future marketing efforts, please feel free to email us at marketing@shieldsafety.co.uk.

Best regards,
Connor

Rated 5 out of 5 stars

Made the course interesting

Made the course interesting, interactive.
Very explanatory.
Nice not to have overload of PowerPoint presentation. Liked working in groups and as a team.
Thorough information given.

October 16, 2023
Unprompted review
Shield Safety logo

Reply from Shield Safety

Thank you for leaving this great review, Madeleine. We are thrilled to hear that you found the course both helpful and engaging. Your feedback is invaluable in helping us improve our courses. If you have anything else to share regarding your experience with us, please email marketing@shieldsafety.co.uk.

Kind Regards,
Connor

Rated 5 out of 5 stars

Review of health and safety level 2

Led by Tadas, very put together presentation and explained well and in detail, boring subjects but his way of teaching is very good, kept it interesting.

October 16, 2023
Unprompted review
Shield Safety logo

Reply from Shield Safety

Thank you for the great review, Daniel. We are pleased to hear that you found our colleague's teaching methods to be effective. We will be sure to share this feedback with Tadas, who will be thrilled to hear it. If you are happy for us to use your feedback for future Marketing, please email marketing@shieldsafety.co.uk

Kind regards,
Connor

Rated 5 out of 5 stars

great course

October 12, 2023
Unprompted review
Shield Safety logo

Reply from Shield Safety

Thanks for taking the time to leave a great review Desi. We are pleased you found the course helpful and informative. If you have anything else to share regarding your experience with us, please email marketing@shieldsafety.co.uk

Kind Regards,
Connor

Rated 5 out of 5 stars

Food Safety level 3

Tadas, was a great tutor very engaging and informative. Hopefully I pass my exam now.

October 12, 2023
Unprompted review
Shield Safety logo

Reply from Shield Safety

Many thanks for this review, Max. We are delighted you found our colleague helpful and informative. We will be sure to pass this great feedback on to Tadas. Good luck with your exam. If you're comfortable with us using your feedback for future marketing efforts, please feel free to email us at marketing@shieldsafety.co.uk.

Warm regards,
Connor

Rated 5 out of 5 stars

Learnt a lot!

Really enjoyed the course and the interactive games to keep you engaged, thank you. Only thing I would mention is that I would have benefitted from receiving the training materials sooner, to get a head start as there is a lot to learn.

October 12, 2023
Unprompted review
Shield Safety logo

Reply from Shield Safety

Thanks for leaving this amazing review, Aimeef. We are pleased to hear you found the course insightful and are delighted you learned a lot. We'll certainly take your suggestion about providing training materials earlier into consideration for future courses. If you are happy for us to use your feedback for future Marketing, please email marketing@shieldsafety.co.uk

Kind regards,
Connor

Rated 5 out of 5 stars

Tadas is a great tutor

Tadas is a great tutor. Thanks

October 12, 2023
Unprompted review
Shield Safety logo

Reply from Shield Safety

Many thanks for leaving this great review, Patrick. We are happy to hear you found our colleague knowledgeable and insightful. We will be sure to pass this feedback on to Tadas. If you have anything else to share regarding your experience with us, please email marketing@shieldsafety.co.uk

Best Regards,
Connor

Rated 4 out of 5 stars

good experience very interactive!

good experience very interactive!
Only qualm was there was alot of deviation and chat around things not always linked to the course which left us sitting waiting to continue. I would also have liked to utilize the work books more and gone through the answers. Information all good as was the activities we did do! just less tangents!

October 12, 2023
Unprompted review
Shield Safety logo

Reply from Shield Safety

Thank you for your feedback, Jwhawk. We're pleased to hear that you had a positive and interactive experience. We appreciate your suggestion about minimizing discussions and focusing more on the course material. Your input is invaluable in helping us refine the learning experience. We'll make sure to address this in future sessions. If you're comfortable with us using your feedback for future marketing efforts, please feel free to email us at marketing@shieldsafety.co.uk.

Warm regards,
Connor

Rated 5 out of 5 stars

Great first aid course conducted by…

Great first aid course conducted by Tony. Very well presented and informative throughout

October 5, 2023
Unprompted review
Shield Safety logo

Reply from Shield Safety

Thank you for taking the time to leave this great review. We are pleased you found the course helpful and informative. We will be sure to pass on this feedback onto Tony. If you have anything else to share regarding your experience with us, please email marketing@shieldsafety.co.uk

Best regards,
Connor

Rated 5 out of 5 stars

First aid course with Tony Davies

First aid course with Tony Davies. Very informative and well presented.

October 5, 2023
Unprompted review
Shield Safety logo

Reply from Shield Safety

Many thanks for leaving this amazing review, Matthew. We are happy you found our colleague informative and helpful. We will be sure to pass this feedback on to Tony. If you are happy for us to use your feedback for future Marketing, please email marketing@shieldsafety.co.uk

Warm Regards,
Connor

Rated 5 out of 5 stars

Good training

Good training applied, went through everything thoroughly and answered any questions with confidence! Really recommend!

October 5, 2023
Unprompted review
Shield Safety logo

Reply from Shield Safety

Thank you for your fantastic review, Jamilah. We're delighted to hear that you found our colleague insightful and knowledgeable. We will be sure to pass this feedback on to Tony. If you're comfortable with us using your feedback for future marketing efforts, please feel free to email us at marketing@shieldsafety.co.uk.

Warm regards,
Connor

Rated 5 out of 5 stars

Great first aid course

First aid course today delivered by Tony Davies.
Great fun, relaxed but full of information on essential emergency first aid at work.
I will be booking a further course to get more team members qualified.

October 5, 2023
Unprompted review
Shield Safety logo

Reply from Shield Safety

Thank you for taking the time to leave a great review David. We’re pleased you think we deliver great service and it’s fantastic to hear you’re considering booking another course. If you need any support with that, please do let us know. If you are happy for us to use your feedback for future Marketing, please email marketing@shieldsafety.co.uk

Kind regards,
Connor

Rated 5 out of 5 stars

Found the course very informative and I…

Found the course very informative and I have taken plenty of information away with me and feel more confident with the knowledge of first aid ,tutor Tony Davies was very helpful throughout .

October 5, 2023
Unprompted review
Shield Safety logo

Reply from Shield Safety

Many thanks for leaving this amazing review, Zachary. We are glad you found the course informative and that you've gained valuable knowledge in first aid. We take great pride in having Tony as a member of our team and will be sure to pass this feedback on to him. If you are happy for us to use your feedback for future Marketing, please email marketing@shieldsafety.co.uk

Kind regards,
Connor

Rated 5 out of 5 stars

First aid training

Very informative first aid training presented brilliantly and at a pace that was suitable for the group

October 5, 2023
Unprompted review
Shield Safety logo

Reply from Shield Safety

Thank you for taking the time to leave a review Drew. We are pleased to hear your amazing feedback and are happy you found the course helpful and informative. If you are happy for us to use your feedback for future Marketing, please email marketing@shieldsafety.co.uk

Best regards
Connor

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