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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the clothing items like hoodies and sweaters, noting their thickness, comfort, and durability. Many appreciate the unique designs and the overall value for money, with several mentioning the excellent fit and feel of the materials. The ordering process and website design are also frequently highlighted as user-friendly and straightforward. However, some people were dissatisfied with the delivery times, reporting delays or longer-than-expected international shipping. A few customers also mentioned issues with not receiving their orders or getting responses to their inquiries, which caused frustration.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often praising the amazing quality of clothes, with... See more

Quality

Customers consistently express high satisfaction with the quality of products. Reviewers frequently praise... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the quick shipping times,... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the quick delivery times,... See more

Based on these reviews

Rated 5 out of 5 stars

I ordered three items for like 492$ and after I ordered it it said that the order was canceled and I haven’t gotten a refund in about 2-3 days just wanna know if I’m gonna get one. I personally don’t... See more

Company replied

Rated 5 out of 5 stars

Good quality clothing, thick heavy hoodies and jeans that are well put together and accurate sizing. Straightforward shipping process, good website design, nice sticker pack included with the purchase... See more

Rated 5 out of 5 stars

Got the cool looking reversible hoodie, and as someone who rides bikes, I’ve never seen a better hoodie for the cold weather. I got a cool design with the thickness of wearing two hoodies, but not loo... See more

Rated 5 out of 5 stars

Got here to the Netherlands in about 2 weeks during the busiest time of the year. I ordered the spider hoodie and it fits and feels fantastic, worth every penny! The material on the hoodie feels amazi... See more


Company details

  1. Clothing Store

Written by the company

Shihiko was founded with a clear mission: to create wearable art that immerses people in captivating fantasy themes and cultures. We’re built on the foundation of community - where dialogue, innovation, and genuine connections thrive. Our brand is shaped by the passion and creativity of our community, as we create themed streetwear that brings entire worlds to life. Each collection tells a unique story, inviting you to explore and become part of these fantastical realms. Shihiko has a vibrant community of over 400K members and customers across all social platforms. We're just starting to explore the limitless possibilities for our brand. Join us, not just as a spectator but as a fellow creator. In the world of Shihiko, we weave the future together, thread by thread.


Contact info

4.8

Excellent

TrustScore 5 out of 5

494 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 4 out of 5 stars

Hella comfy innit

The clothing is amazing, super comfy and that
Got me acting like the honoured one after getting the hoodie, only problem was with how delayed the shipping was on release, that’s to be understandable though I saw like 3k people tryna order the same hoodie as me😭🙏

May 10, 2024
Unprompted review
Rated 5 out of 5 stars

Great material quality and really…

Great material quality and really comfortable
I bought 2 sweaters already and they are really comfortable and fit me well (sizes chart are on shihiko discord)
The designs are very accurate when compared to the images on social media
The discord community is very wholesome and they will help you with any doubts that you might have!
The only downside is that sometimes the shipping takes some time but it sure is worth the wait!!!

May 8, 2024
Unprompted review
Rated 5 out of 5 stars

Gojo hoodie

Package came and had stickers and the lot in. Felt like a company that truly appreciates it's customers. Only downside was the fact that it was delayed for a bit, but he wait was well worth it.

May 7, 2024
Unprompted review
Rated 5 out of 5 stars

Quality Finally Meets Comfort and Affordability

I recently made three purchases from Shihiko, and I couldn't be more impressed with their products and service. The Rumbling Knit, Gojo Hoodie, and Kenjaku Hoodie I received are not only incredibly comfortable but also boast exceptional quality in craftsmanship.

One of the standout aspects of my experience was the speedy postage. Despite ordering online, the items arrived promptly, enhancing the overall customer experience. Moreover, the customer service team at Shihiko was exceptionally helpful and accommodating. They promptly addressed my inquiries and even assisted with amendments to my order.

What truly sets Shihiko apart, however, is their unique designs that strike the perfect balance between style and subtlety. Unlike other brands, Shihiko's merchandise exudes confidence without being overly flashy or tacky. The aesthetic appeal of their clothing is evident, as I consistently receive compliments whenever I wear their gear.

In summary, Shihiko is a brand that understands the importance of comfort, quality, and style. My interactions with them have been nothing short of delightful, and I look forward to exploring more of their collections in the future.

May 7, 2024
Unprompted review
Rated 3 out of 5 stars

Cool designs and good quality if it's not sent to you damaged

Cool designs and build quality for the most part but I payed like 76 dollars for a sweater that had a 1.5 inch hole in it.
It also took 2 months to get to me, instead of issuing a return or a replacement they refunded me 15 dollars. Not too happy with this outcome but its a relatively small company so it's to be expected.
I probably won't order again unless they make something I really like.

April 16, 2024
Unprompted review
Rated 1 out of 5 stars

STOLE MY MONEY

I used their website and ordered something months ago. The have a bogus support email on the page. Anytime you try to send to it, it returns Recipient not Found.

March 17, 2024
Unprompted review
Shihiko logo

Reply from Shihiko

Hey there,

You can email support@shihiko.com
The email is working and we respond within 24 hours.

I also can't seem to find your name in our database of placed orders, could you please send us an email so we can help you out?

Have a great day :)

Rated 5 out of 5 stars

Outstanding quality

The shipping took a bit but the quality of the designs and the quality of the shirts is outstanding and I will definitely be buying again! Like completely amazing!

April 11, 2024
Unprompted review
Rated 5 out of 5 stars

Good quality, fits true to size. Shipping takes a while.

I ordered the Godhand knit and was very pleased. The detail in the artwork is great. Doesn’t look pixelated like it was printed on from a poor quality image. The fabric is kinda thick and a bit heavy too which I really like.

The only thing I could complain about is that shipping took about three weeks. Probably just because of how the business operates. I don’t really mind that much though, it was worth the wait.

April 10, 2024
Unprompted review
Rated 5 out of 5 stars

Quality is great

Quality is great, size fits perfectly. The wait is a bit long but you’ll be updated about your order every step of the way. Waiting for the next drop 👍

April 11, 2024
Unprompted review
Rated 5 out of 5 stars

good quality sweaters

I bought some of the sweaters and hoodies in February and they were just delivered. The quality and fit are amazing, so excited to wear them.

April 10, 2024
Unprompted review

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