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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the clothing items like hoodies and sweaters, noting their thickness, comfort, and durability. Many appreciate the unique designs and the overall fit of the garments. The ordering process is frequently described as user-friendly, and the delivery service is often highlighted for its speed and efficiency. However, some customers experienced delays in shipping, with a few mentioning that their orders took longer to arrive than expected, especially for international deliveries or pre-orders. A small number of people also reported issues with not receiving their orders or getting responses to their emails, leading to dissatisfaction.

What people talk about most

Product

Clients share positive opinions on product quality. Many reviewers praise the amazing quality of the... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high quality of the... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the quick... See more

Order

Users describe positive interactions with their orders. Many customers report that their ordered items fit... See more

Based on these reviews

Rated 5 out of 5 stars

I ordered three items for like 492$ and after I ordered it it said that the order was canceled and I haven’t gotten a refund in about 2-3 days just wanna know if I’m gonna get one. I personally don’t... See more

Company replied

Rated 5 out of 5 stars

Good quality clothing, thick heavy hoodies and jeans that are well put together and accurate sizing. Straightforward shipping process, good website design, nice sticker pack included with the purchase... See more

Rated 5 out of 5 stars

Got the cool looking reversible hoodie, and as someone who rides bikes, I’ve never seen a better hoodie for the cold weather. I got a cool design with the thickness of wearing two hoodies, but not loo... See more

Rated 5 out of 5 stars

Got here to the Netherlands in about 2 weeks during the busiest time of the year. I ordered the spider hoodie and it fits and feels fantastic, worth every penny! The material on the hoodie feels amazi... See more


Company details

  1. Clothing Store

Written by the company

Shihiko was founded with a clear mission: to create wearable art that immerses people in captivating fantasy themes and cultures. We’re built on the foundation of community - where dialogue, innovation, and genuine connections thrive. Our brand is shaped by the passion and creativity of our community, as we create themed streetwear that brings entire worlds to life. Each collection tells a unique story, inviting you to explore and become part of these fantastical realms. Shihiko has a vibrant community of over 400K members and customers across all social platforms. We're just starting to explore the limitless possibilities for our brand. Join us, not just as a spectator but as a fellow creator. In the world of Shihiko, we weave the future together, thread by thread.


Contact info

4.8

Excellent

TrustScore 5 out of 5

494 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

PERFECT

The Phantom Troupe Hoodie is UNREAL 10/10 quality, customer service is incredible. Amazing sellers!!

December 11, 2024
Unprompted review
Rated 5 out of 5 stars

High quality clothes with dope designs

Shihiko makes high quality clothes with super dope designs! The shipping takes a while when you shop during a restock, but it's really worth the wait! I just received my Phantom Web hoodie and my Rubber & Gum hoodie, and I can say it was love on first sight for real!

December 11, 2024
Unprompted review
Rated 4 out of 5 stars

Hoodie’s

Hoodie’s quality and appearance is amazing
I waited A bit too long for the shipping but it was worth it

December 10, 2024
Unprompted review
Rated 5 out of 5 stars

Quick responses and high quality design and materials!

I pre-ordered the sweater months ago and when I asked for updates on the order, the team responded right away. The design and quality of the sweater is incredible and I'm SO happy I found this before it was sold out! Please keep up the awesome work and excited to order from here again!

December 8, 2024
Unprompted review
Rated 5 out of 5 stars

Wowza!

My purchase made it to me in record time. It was well packaged and in great condition. What a gorgeous piece! I’m in love. And the measurements were exactly as listed, so the fit is devine. I will most certainly purchase from them again!

November 28, 2024
Unprompted review
Rated 5 out of 5 stars

Good ❤

The quality of the clothing is amazing and everything feels like it was crafted with care.

November 27, 2024
Unprompted review
Rated 5 out of 5 stars

Second time ordering and they’ve grown…

Second time ordering and they’ve grown so much since my first time! Shipping is quick, the material is high quality and communication with shipment process is clear. You should totally order if you want some high quality lowkey (anime) clothes

November 16, 2024
Unprompted review
Rated 5 out of 5 stars

The quality is super good and its…

The quality is super good and its originality is great. I got great compliments and you’ll never get the same merch anywhere else with the good design and quality. I bought the piercing blood sweater.

July 12, 2024
Unprompted review
Rated 5 out of 5 stars

Love

The clothes I bought looked exactly as I saw them!! Plus I got a problem with the shipment confirmation and I got help from someone in two days.
I thank you so much keep the work!

October 3, 2024
Unprompted review
Rated 5 out of 5 stars

10/10 phantom troupe hoodie

I really like the phantom troupe hoodie. It was definitely worth the wait and worth how many times I checked to see if it was still sold out. 10/10 would shop from here again.

September 25, 2024
Unprompted review
Rated 5 out of 5 stars

best anime merch on the market.

third time purchase, im in love with everything i buy.
they changed the fabric of the hoodies, LOVE IT EVEN MORE.
i kid you not anywhere i wear shihiko i get stopped at least 4 times and people ask me where i got my stuff from and its too good to gatekeep :))))
also it shipped relatively fast

September 24, 2024
Unprompted review

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