Shine Auto Movers LLC Reviews 

21
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

we had pick up scheduled for four cars I gave them a $300 deposit They were unresponsive at the time of pick up eventually, they only picked up two out of the four cars And when the driver arriv... See more

Rated 5 out of 5 stars

We worked with Larry to ship our daughter’s car to her college campus in Arizona. He was super helpful, coordinated everything, and followed up after delivery to make sure we were satisfied. The drive... See more

Company replied

Rated 5 out of 5 stars

II was honestly scared at first to transport my car because I had read so many bad reviews about car shipping companies in general. But choosing Shine Auto Movers turned out to be the best expe... See more

Company replied

Rated 5 out of 5 stars

The vehicle transportation services provided by Shine Auto Movers were exceptional. I was very pleased with the professional driver, who kept me informed throughout the process and even delivered earl... See more

Company replied

Company details

  1. Vehicle Shipping Agent

Written by the company

Shine Auto Movers LLC is a trusted nationwide auto transport company specializing in safe, reliable, and affordable vehicle shipping services across the USA. We serve individuals, dealerships, auctions, military personnel, and students with professional car transport solutions tailored to every need. We offer a wide range of services, including: Door-to-Door Auto Transport, Open Car Transport, Enclosed Car Transport (ideal for classic, exotic, or luxury vehicles), Dealer-to-Dealer Vehicle Transport, Auction Vehicle Shipping, Military Auto Relocation, Student Car Shipping, Seasonal & Snowbird Transport, Inoperable Vehicle Transport, Fleet & Corporate Relocation, Whether you need to move a daily driver, a classic car, or multiple vehicles, Shine Auto Movers LLC ensures hassle-free transport with full insurance coverage, clear communication, and competitive pricing..


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3.7

Average

TrustScore 3.5 out of 5

21 reviews

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3.7

All reviews

(21)

17 reviews in the last 12 months

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Rated 1 out of 5 stars

Save your dignity

we had pick up scheduled for four cars
I gave them a $300 deposit
They were unresponsive at the time of pick up eventually, they only picked up two out of the four cars
And when the driver arrived, they demanded $600 more than the agreed amount the driver said that shine auto movers never gave them the deposit
Basically shine auto pack at 300 and screwed me over by not picking up the cars in addition, I have to pay an extra $600

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

II was honestly scared at first to…

II was honestly scared at first to transport my car because I had read so many bad reviews about car shipping companies in general. But choosing Shine Auto Movers turned out to be the best experience I’ve ever had.

From start to finish, Marcus and Simon made everything incredibly easy and stress-free. Their customer service was absolutely immaculate — they were always available, never late to return calls, and kept me updated every step of the way. They didn’t overcharge me, were completely transparent, and showed real professionalism.

Pickup was even earlier than expected, which really impressed me. My car arrived safely and exactly as promised. Marcus and Simon truly went above and beyond to make sure I felt comfortable and confident throughout the process.

If you’re nervous like I was, don’t be — I highly recommend Shine Auto Movers. Huge thank you to Marcus and Simon for such an amazing experience. I wouldn’t hesitate to use them again!

January 19, 2026
Unprompted review
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Reply from Shine Auto Movers LLC

We appreciate your kind words! Hope to see you soon.

Rated 5 out of 5 stars

Marcus did the best he could to get me…

Marcus did the best he could to get me a carrier at a fair price. He arranged for John who was wonderful in bringing my car back to Florida promptly and with no problems.

December 9, 2025
Unprompted review
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Reply from Shine Auto Movers LLC

Thank you so much for your kind words! We truly appreciate your support and are glad you had a great experience. We look forward to serving you again soon.

Rated 5 out of 5 stars

Aiden is very Good agent provided me…

Aiden is very Good agent provided me the serivices on time, Will do business in future as well.

December 8, 2025
Unprompted review
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Reply from Shine Auto Movers LLC

Thank you so much for your kind words! We truly appreciate your support and are glad you had a great experience. We look forward to serving you again soon.

Rated 5 out of 5 stars

Arranged discounted carrier and best…

Arranged discounted carrier and best service till delivery.

August 6, 2025
Unprompted review
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Reply from Shine Auto Movers LLC

Thank you so much for your kind words! We truly appreciate your support and are glad you had a great experience. We look forward to serving you again soon.

Rated 5 out of 5 stars

Really good and fast service

Really good and fast service. Good price. Nice and very professional driver. I’ll take again. 100 % reliable.

November 16, 2025
Unprompted review
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Reply from Shine Auto Movers LLC

"Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed the service and appreciated the professionalism of our driver. It means a lot to know you found us reliable and well-priced. We look forward to serving you again!”

Rated 5 out of 5 stars

The vehicle transportation services…

The vehicle transportation services provided by Shine Auto Movers were exceptional. I was very pleased with the professional driver, who kept me informed throughout the process and even delivered early. I highly recommend Shine Auto Movers LLC.

July 10, 2025
Unprompted review
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Reply from Shine Auto Movers LLC

Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with Shine Auto Movers. We truly appreciate your recommendation and your trust in our services.

Rated 5 out of 5 stars

Shine Auto movers got my bike shipped…

Shine Auto movers got my bike shipped as promised. The team kept me in communication every step of the way. Highly recommended

November 8, 2025
Unprompted review
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Reply from Shine Auto Movers LLC

Thank you for sharing your experience! We’re glad to hear that your bike was delivered just as promised and that our team kept you updated throughout the entire process. Clear communication and reliable service are top priorities for us, so it’s great to know we met your expectations.

We truly appreciate the recommendation—thank you for choosing Shine Auto Movers!

Rated 5 out of 5 stars

Thank you to Danny H for being so…

Thank you to Danny H for being so helpful and informative on my vehicle. Definitely using this company again in the near future.

November 8, 2025
Unprompted review
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Reply from Shine Auto Movers LLC

Thank you so much for your kind words! We’re thrilled to hear that Danny was able to help and provide the information you needed. We appreciate your support and look forward to serving you again in the future!

Rated 5 out of 5 stars

Good job

Good service provider

November 2, 2025
Unprompted review
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Reply from Shine Auto Movers LLC

"Thank you so much for your kind words! We appreciate your support and look forward to serving you again."

Rated 5 out of 5 stars

John Bryce did very good work

Shine Auto Movers LLC have a great team.
Their services are really good. Everything worked perfectly and the price were also very good.
I recommend them for next time if I need transportation.
Great work John Bryce appreciated.

October 24, 2025
Unprompted review
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Reply from Shine Auto Movers LLC

Thank you so much for your review! We're glad to hear everything went well and we hope to be of service again in the future!

Rated 5 out of 5 stars

Very good service provided by John Bryce

Our car was picked up on the day we set up. We were given 2 calls before he arrived to let us know what time he'd be here. We were kept posted during the 4 day trip. The driver delivered the car to us after letting us know what time he'd be delivering the car. Everything worked perfectly and the price were also very good.

October 23, 2025
Unprompted review
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Reply from Shine Auto Movers LLC

Thank you so much for your review! We're glad to hear everything went well and we hope to be of service again in the future!

Rated 5 out of 5 stars

Very satisfied with their service

From start to finish it was an excellent experience with John Bryce. They were very professional and friendly to work with. Only hiccup was miscommunication on day of pickup. However because of a quick response on my telephone call, they were able to resolve the issue. Driver was very polite and professional on both ends. This was second time I have used them. They did not disappoint me either time! I would use them again.

October 15, 2025
Unprompted review
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Reply from Shine Auto Movers LLC

Thank you so much for your review! We're glad to hear everything went well and we hope to be of service again in the future!

Rated 1 out of 5 stars

AVOID- SCAM ARTISTS

Even though I read some poor reviews about price changes, I thought I made the correct revisions to the contract to ensure this would not happen. It did. I was informed the original truck was delayed with a fuel pump issue, true or not, and the only available truck was now more expensive, by $300. After texts and calls, the number was lowered to $160 if pick up was same day. Then upon arrival, I was told I needed to pay an additional $500 for insurance and taxes to get the car delivered. That the original contract where I took out any additional fees was not valid with the new truck. So, after texts, screaming, hang ups and calls, an additional $250 was paid and the car was delivered. These guys are total scam artists and have it down to a science. AVOID...Truck driver was Russian and acted like he did not speak english but bet that was a scam as well. AVOID these assholes.

September 27, 2025
Unprompted review
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Reply from Shine Auto Movers LLC

We take these kinds of accusations very seriously, but this review is not an accurate representation of how our company operates. We do not engage in scams, hidden fees, or fraudulent practices of any kind. All charges, including insurance or additional costs, are clearly explained before a shipment is confirmed.

Price changes can occur only if there are last-minute changes in carrier availability or logistics, and customers are always notified before any adjustment is made. We also work only with licensed and insured carriers who follow all federal and state regulations.

We encourage the reviewer to contact our office directly with their order details so we can review the facts. Our goal has always been transparency and customer satisfaction, and we stand by the integrity of our process.

Rated 1 out of 5 stars

RUN AWAY FROM THIS COMPANY

They are liars & thieves. I am sure that this is fraudulent misrepresentations. They quote a small price, ask for a small deposit & when you call to confirm pickup date, they have raised the price four times the amount & refuse to refund your deposit. Run as fast as you can AWAY from this company.

September 15, 2025
Unprompted review
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Reply from Shine Auto Movers LLC

We’re sorry to hear about your frustration, but this review contains incorrect information. Our company does not engage in fraudulent or deceptive practices. All pricing and deposit details are clearly explained to customers before confirming any order. Quotes are based on current market rates, and any changes are always communicated in advance — never after pickup scheduling. We take honesty and transparency very seriously and encourage the reviewer to contact our customer service team directly so we can investigate this matter and clarify any misunderstanding.

Rated 1 out of 5 stars

Don’t trust they need money

Don’t trust they need money, if you are moving your in a hurry deadline, please read terms and conditions the broker fee. Ask the broker fee they won’t tell you broker fee unless they take your car. Best to drive by yourself to the location. This is a bait and many would fall for it including me.

September 4, 2025
Unprompted review
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Reply from Shine Auto Movers LLC

Thank you for sharing your feedback. We’re sorry to hear about your experience, but this statement is not accurate. Our company is fully transparent about all costs, including any broker fees, which are clearly stated in our terms and conditions before any agreement is made. We never take possession of a vehicle without the customer’s full understanding and consent. We encourage anyone with questions about pricing or process to contact us directly — we’re always happy to explain details and ensure clarity before proceeding.

Rated 5 out of 5 stars

Thankyou for your service

We worked with Larry to ship our daughter’s car to her college campus in Arizona. He was super helpful, coordinated everything, and followed up after delivery to make sure we were satisfied. The driver was polite and on time, and the car arrived safe and sound. Highly recommend Larry and the team!

August 25, 2025
Unprompted review
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Reply from Shine Auto Movers LLC

Thank you so much for your review! We're glad to hear everything went well and we hope to be of service again in the future!

Rated 1 out of 5 stars

This company is scamming people

This company is scamming people. I have had the worst experience with them. The way they get you is by telling you to not contact anyone else because they will end up giving you the run around and say truck is broke down and try to get you on another truck that is carrying fewer vehicles and charge you more. That’s exactly what they did to me. The day of the pick up the driver was supposedly 57 miles out hauling 8-9 cars and had a maintenance issue with the truck. This was on Thursday of last week. They couldn’t get the part for 4 days so the dispatcher/broker suggested a 2 car haul or a 1 car enclosed. I told him no this is what I could pay. So then he calls back and schedules a 5 car hauler on Monday we had a set price signed agreement and with understanding there were no hidden fees. I have text messages and recorded calls. When the driver finally got there almost 10 hours later he came in an 8 car hauler. They never asked for my ID or title/ registration of car so I could very well have been stealing a car and having it transported. They didn’t provide insurance information nor was I allowed to have the drivers phone number. If you don’t have tracking/gps on your vehicle or disabling you won’t know where your car is because as advertised they don’t provide any of that. I tracked my vehicle the whole time. The driver drove 45 min and parked for about 10 hrs. The next day the dispatcher/brokers sent over a revised contracted adding 800 more dollars and wanted me to pay that before the driver would go any further. I had already had a deposit for the pick up that didn’t occur on Thursday. Thats not including the 1000 cashing delivery I was going to have to give the driver. The dispatcher kept saying they would take my car to a storage yard until I paid. So a 1000 haul turned it to almost 2000 haul. When I told him I had the message and recorded calls he kept saying we can drop to 1600 we can drop to 1500 and that’s the lowest. They literally harassed me to use my credit card to send more money. Even pretended to be the driver and say he was waiting on clearance paperwork to drive my car any further. When I told him he was basically hauling a stolen vehicle because it was in my dads name his attorney has already drawn up paperwork to go to whatever storage yard the vehicle is in and get the car without paying anything because he didn’t authorize the transport the broker got nervous us and said we won’t be dropping it off but the driver will change his route and keep the car until you pay. Long story short I paid additional 200 just because they were being greedy. All this transpired with the dispatcher calling my phone and my moms phone at 2am in the morning treating to change route. When I told him the driver would not be able to move my car because I disabled the engine and have been tracking it the whole time and they were 2 hours away he was furious. Driver made it here this morning and I told him these criminals are gonna get him in some trouble. He said they never gave him my number and he only gets less than half the cash on delivery he has to immediately send it in to them. He said they do everybody like that pick up vehicle and call the next day with new contract. They are scammers and I will be writing the same review for the next 30 days. You will have the same broker calling and texting from 3 different numbers. When I said let me speak to supervisor he is supervisor oh well. Then will pretend to be driver also texting and saying he is waiting on clearance paperwork. Beware this is the worst company to use when having anything shipped. They will wear you down by making excuses for truck issues and suggest something else and still have you held up and disparate. Don’t fall in on it look somewhere else and always ask to see a basic contract before you sign the contract they send. So you will have back UP if they try to change something like they did. I only signed the original contract for 680 then had to sign another contract 1180 after the lie of first truck braking down. The next day after my car was picked up the sent of a contract for 1880 revised. SCAMMERS

August 14, 2025
Unprompted review
Shine Auto Movers LLC logo

Reply from Shine Auto Movers LLC

Dear J. Knight,
We are truly sorry to hear about your dissatisfaction and we take your concerns very seriously. At Shine Auto Movers LLC, our goal is always to provide transparent, reliable, and professional vehicle transport services.
We would like to clarify a few important points:
All fees, including broker service charges and carrier delivery balances, are clearly outlined in the signed contract prior to pickup. No charges are ever added without customer authorization.
In your case, you personally paid the $200 broker service fee after reviewing the paperwork and understanding that this fee was part of the agreed service terms.
Vehicle transport can sometimes face unexpected logistical issues such as carrier breakdowns, reassignments, or route changes. While we understand how frustrating this can be, our dispatch team always works to secure alternative carriers as quickly as possible to avoid further delays.
Regarding driver communication, for safety and insurance compliance, drivers typically coordinate through dispatch. However, customers are always encouraged to track their vehicle and can request status updates at any time.
We understand that your experience felt stressful, and we sincerely apologize if our communication did not meet your expectations during the process. Please know that your vehicle was delivered safely and securely, and the fees charged were exactly as agreed in the contract.
We value your feedback and will use it to continue improving our customer experience. If you would like to discuss this further, please reach out to us directly at info@shineautomoversllc.com.
Sincerely,

John Bryce

Customer Relations

Shine Auto Movers LLC

Rated 5 out of 5 stars

Great company and great service

Marcus Brown and his team did a great job at finding a driver moving my truck across the country. Alberto, the driver, picked up the truck right away and the trip across country was quick and he arrived on time. They were able to organize the transportation so the driver had a full load over and back. The communication was great and I always had updates. Great company and great service

August 7, 2025
Unprompted review
Shine Auto Movers LLC logo

Reply from Shine Auto Movers LLC

Thank you for the great rating. It’s our pleasure to ensure a smooth auto transport experience, and we look forward to serving you again.

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