Ship Camps Reviews 526

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent delivery service, noting that items often arrive earlier than expected and the process is easy and convenient. Many people also highlight the great customer service and reasonable pricing, finding the service to be a valuable and cost-effective solution. However, some customers were dissatisfied with the product's condition upon arrival, mentioning issues like damaged trunks, broken hinges, and ripped bags. These concerns often relate to the handling of items during transit, with some reviewers expressing disappointment about the lack of care for their belongings.

What people talk about most

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting the ease of shipping... See more

Service

Clients share positive opinions on service, frequently praising its ease of use, efficiency, and reliability.... See more

Product

People report negative experiences with product quality. Many customers received damaged items, including... See more

Price

Reviewers highlight positive aspects of price. Many customers found the service to be competitively priced,... See more

Customer service

Customers generally report positive experiences with customer service, highlighting fast, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time using Ship Camps, hesitant initially, however , super simple and efficient. All texts and emails were answered immediately and with clarity. Even after the bags were picked up from my fro... See more

Rated 5 out of 5 stars

First time ever shipping luggage. Very pleased and would recommend. I was extremely nervous about shipping luggage and having it lost. Because this was so easy and inexpensive to use, it made me e... See more

Rated 5 out of 5 stars

In the past, we have used other companies to ship my kid's luggage to camp, but I'm so happy that we discovered Ship Camps. Ship Camps was fast and easy, a bit less expensive than the other company we... See more

Rated 5 out of 5 stars

Ship Camps transported 2 XL duffels from TX to NY without any problems. It was very easy to get in touch with their agents to make changes to my pick up and they mailed shipping tags and directions pr... See more


Company details

  1. Shipping Company

Written by the company

Founded in 2021, Ship Camps is a safe, convenient, global delivery service for campers’ trunks, luggage, and boxes. With stress-free shipping to and from home, Ship Camps makes the journey to camp easier than ever. Ship Camps offers parents an alternative to carrying, checking, and claiming baggage at the airport. Working in conjunction with world-class logistics providers, Ship Camps ensures on-time delivery for all shipments - guaranteed. Parents can have their child’s bags picked up directly from their home or office and delivered to almost any camp worldwide. Every shipment comes with complimentary insurance and a dedicated tracking team that monitors the progress of campers’ bags every step of the way.

Ship Camps

Written by the company

We Are Committed To Our Customers
With our dedicated customer support team, we are committed to providing camps, campers, and parents with the highest level of service from start to finish. We strive to provide a seamless and convenient travel experience with a wide array of additional benefits.
We Ship All Your Camp Gear
Ship Camps will collect campers’ luggage, trunks, and boxes from their doorstep and deliver them to camp safely and on-time. Our service is more than just an easy booking platform - it’s the new way to travel to camp. For a free quote, visit www.shipcamps.com today!

Our Hours

We offer support 7 days a week and can be contacted by phone, email, text, or chat to help answer any questions you may have!

We offer support 7 days a week and can be contacted by phone, email, text, or chat to help answer any questions you may have!
Monday - Friday: 8:00 AM to 8:00 PM EST Saturday: 8:00 AM to 5:00 PM EST Sunday: 9:00 AM to 8:00 PM EST

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

526 reviews

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Rated 5 out of 5 stars

Great company!

Efficient, friendly, reliable, less expensive than shipping camp bags directly with FedEx. This is our 4th year using ShipCamps and we love them!

July 20, 2025
Rated 3 out of 5 stars

Great service

Great service . However the timing of their shipment for the camps is to rushed for kids getting out of school later and camp starting . Kids are in finals and not in the mindset to pack for camp .

July 18, 2025
Ship Camps logo

Reply from Ship Camps

Hello LPS,

Thank you for your feedback!

We're glad to hear you have enjoyed our service; however, our team does apologize for any inconvenience regarding timing. Our cut-offs are specifically designed to ensure all shipments are received with enough time for camp to sort and have everything ready before your camper's arrival.

If you have any questions or would like to discuss transit timing in further depth, please do not hesitate to reach us by phone at (855) 540-2267 or via email at customersupport@shipcamps.com. Thank you!

Rated 5 out of 5 stars

Ship Camps makes it easy for parents to…

Ship Camps makes it easy for parents to ship their camper's trunk and duffel. Our camper lives in Colorado but attends camp in the Texas Hill Country. A couple of years ago Fed Ex damaged the trunk but Ship Camps made it right. I learned to purchase a trunk cover to protect the trunk. Everything went great this year. Picked up and delivered timely & returned per our schedule.

July 8, 2025
Rated 5 out of 5 stars

Ship Camps was great from the start to…

Ship Camps was great from the start to the finish! Very friendly staff that walked me through everything and helped make sons travel to camp a breeze. I even needed to change my pickup date and it wasn't a problem! I'll definitely use them again if ever needed!

July 8, 2025
Rated 5 out of 5 stars

Wow thank you so much

Wow thank you so much ! My kids trunk was badly damaged and I lost a couple of items but ship and reimbursed me under the $1000 insurance within hours of my (simple) online claim. So stress free. Spoke to a real person whenever I needed help. Will definitely use again.

July 3, 2025
Rated 1 out of 5 stars

I ordered brand new beautiful and…

I ordered brand new beautiful and strong sturdy duffel bags and had them monogramed for extra cost.
I was so sad to receive such BADLY damaged bags , the bottoms are completely torn up that I will NOT be able to use ever again.
Check the weight on my bags bc they only had linnens inside so very light and no excuse..

July 3, 2025
Ship Camps logo

Reply from Ship Camps

Hello Ruti,

Thank you for your review.

Our team is so sorry to hear of the damage your duffel bags incurred. As we did not hear from you directly, a member of our team has touched base to assist with a claim. We appreciate you filing your claim, which has since been approved.

If you have any questions or would like to discuss your order further, please do not hesitate to reach us by phone at (855) 540-2267 or via email at customersupport@shipcamps.com. Thank you!

Rated 5 out of 5 stars

This service was a lifesaver for our…

This service was a lifesaver for our family. My daughter went to camp across the country and dragging a trunk and duffel bag through the airport would have been a real challenge. Ship Camps made that task easy and when we showed up at her camp, her trunk was already in her tent. I cannot recommend this service enough.

July 1, 2025

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