They made us wait for 3 months while still charging $99 per month, then they shipped a product that is so glitchy that its barely possible to work. And of course a new price $199 in the name of the "b... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
their system has been down for 2 months. their last update was a month ago stating they would be up and running again in a week or so. 0 reply from customer service regarding any update on the situati... See more
Once Amazon let us pick a close warehouse, it was great that we were able to send there the whole shipment, but we did have problems in getting the warehouse that was good. I never benefited from my 1... See more
I need help with Creating a shipment & there's no Customer Service to help me out. I reached out to support at shipmentmakerpro.com 3 Times & no response. I'm attempting to use Shipmentmakerpro as a... See more
Company details
Written by the company
Optimize your shipments into Amazon FBA.
Contact info
United States
- support@shipmentmakerpro.com
- shipmentmakerpro.com
No Communication
No Communication. Setup doesn't work. Can't get any response after mulitple emails. Seriously horrible experience.
November 7, 2022
No response
Can't connect to my account. I emailed them 3 times to resolve the error and got no response.
November 6, 2022
Your API won't connect to the new…
Your API won't connect to the new Amazon Shipments and your customer support team doesnt respond.
November 3, 2022
Shipment Maker Pro Showing Server Error
Hi SMP Team,
I am a regular user of SMP.
Since yesterday your website is showing 'Server Error'.
Kindly let us know when you will be back online.
September 26, 2022
Unprompted review
Lacking Features
So far its not bad, but it is lacking important features. I have emailed them and I hope they get worked on soon.
September 7, 2022
Reply from ShipmentMakerPro
Hey Rubin. Thank you for the honest feedback. We have received your messages and work on the requests.
Once the shipment creates
Once the shipment creates, there isn't a way to update it. Hopeful this function can be added
August 16, 2022
Reply from ShipmentMakerPro
Hi. Thank you for the review and feedback. We have added this to our feature request list.
Horrible customer service and useless…
Horrible customer service and useless software!!!
March 29, 2022
Horrible Customer Service
I'm currently on the free trial and have issues with the tool. I have contacted customer service 3 times without any response. I was going to subscribe to the pro plan but now very hesitant after this poor customer experience.
February 25, 2022
Unprompted review
Better than Expected - Above & Beyond
Was referred this site by my friend who's been using it for 1+ year. I have only used it once so far, but it did what it was supposed, and assuming my next few shipment can be created as smoothly as my first one, this would deserve 10 stars. 100%
August 30, 2021
5 stars
I was able to reduce my shipping costs because Shipment MakerPro allowed me to select a better located FC.
August 19, 2021
very useful indications
very useful indications. I managed to send a new shipment even if the restocking limit was exceeded.
June 5, 2021
Once Amazon let us pick a close…
Once Amazon let us pick a close warehouse, it was great that we were able to send there the whole shipment, but we did have problems in getting the warehouse that was good. I never benefited from my 14 day trial because we were not getting the right warehouse. Only a month later when amazon approved us for the right warehouse we used shipment maker pro to send the whole shipment there and we should not have to divide it to different warehouses.
May 5, 2021
Trial time is very limited
Trial time is very limited. It should be expanded 15 days more to have an accurate idea about Shipmentmakerpro.
March 14, 2021
uptill now all went fine with the…
uptill now all went fine with the shipment procedure, we will see in the future either amazon accepts such applications or not.
February 13, 2021
Really helpful for amazon FBA shipping…
Really helpful for amazon FBA shipping plan if you are facing inventory storage limitations.
January 27, 2021
Excellent software that helps with our…
Excellent software that helps with our Amazon FBA shipments!
January 21, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.