shirtcustomize.com Reviews 10

SCAAAAM! Ordered 2 beanies from this website. They immediately took the money from my account for the order, but never provided any kind of confirmation, nor did they provide shipping/tracking information. Order was supposed to be here several days ago. "Customer Support" is an absolute joke that won't answer your call or respond to your emails. DO NOT PURCHASE FROM THIS WEBSITE.

Their polos were very a very good fit, they offer car designed polos in two materials, dry blend and polyester. I ordered 2 each and I was happy considering the skepticism... Kind of shocked but my experience was good.

This company is a scam. I ordered a jacket that never shipped — they only created a fake tracking number showing “awaiting item” with USPS and kept giving me excuses for weeks. I told them I needed it for an event, they promised it was coming, but it never arrived.

They also never refunded me. I had to go through my bank and dispute the transaction, which has been a complete nightmare.

Do not waste your time or money — this is not a trustworthy business. Stay away.

Scam did not use this company

I should have checked Trustpilot. My order for two Mercedes baseball caps was only $41.00. The company keeps making promises that my order would be shipped the following day. Two days later, USPS confirms they have not received it from this company. Are there any ethical online retailers anymore?
Update: It has been 12 days, and USPS reports that my order has not been delivered yet to their mailing facility. Additionally, customer service has not responded to my inquiry about my order.

I purchased a jacket via PayPal(this uses the registered address that PayPal has on record). They sent the jacket to another street address according to my local P. O. So, the P.O. sent it return to sender. I've trying calling customer service and it always goes to voice mail. I have e-mailed them twice with one reply stating that it was on it's way but the tracking does not confirm this.
I'm now to the point where I will have to start a PayPal investigation.

Very Poor if I had taken more time to research this company I would probably not a made my purchase but it was less than $70. So, now I have a sad wife who is wondering where her jacket is.

Beware from buying products from this company, the quality of their products are a big disappointment poor quality and made out of cheap materials.

Very poor service. Order a month to arrive from original order date, long past estimated shipment date. Arrived after 2 weeks notice to cancel. THEN when shirts arrived, they are all undersized and don't fit. Probably have no chance to get money back. "Customer Service" number is someone's personal phone, which doesn't answer.
DO NOT ORDER FROM ShirtCustomize!

horrible customer service, seriously... don't respond to emails, shipping takes forever even though they give you an estimated time, never again. just trying to get my money back and they won't let me just because they created the shipping label, but won't send the item, how does that make sense???

Terrible customer service. Phone number hangs up instantly and multiple emails to get one response for poor shipping practices. Save yourself grief and dont purchase from them.