Big up the shiva crew for a 10/10 service every time been using them for years now no problems at all highly trusted
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Welcome to Shiva Online! We supply many top brands including vaporisers from Storz & Bickel, Puffco, Dynavap, Arizer, Pax,Vaponic,Xmax and Storm. We also stock a huge selection of the best and most unique Bongs available on the market by leading brands such as Chongz, Roor, Basil Bush,C1-Sci Fi, Bounce Grace Glass and many more! You can also pick up all shapes and sizes of rolling papers from leading brands such as Raw, Rizla,The Bulldog, OCB and many more! We also stock some of the tastiest blunts on the market from Juicy Jay, Double Platinum,Al Capone, Cyclone, G-Rollz, King Palm and Royal Blunts for quality roll your own cigarettes. You can also find an excellent selection of smoking products and must have smoking accessories on Shiva Online including Hookah Pipes, Grinders and Rolling Accessories. If it takes your fancy we also provide a tantalising range of sex toys for both men and women, including a wide selection of products from Jessica Rabbit and much more! Please feel free to browse our website and Just give us a call to order and collect from our retail outlet located in Greenwich, Unit 16 Greenwich Centre Business Park 53 Norman Road London SE10 9QF
Unit 16,Greenwich Centre Business Park, 53 Norman Road, London, SE10 9QF, London, United Kingdom
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Hi, I don't know who's fault it is but I ordered it last Saturday, I paid extra for two days postage. It was sent on Monday but it still hasn't arrived.
Please can you find out what the problem is please?
Kind regards Barry.
Shiva contacted me today and the problem is with Royal Mail. They could not have been more helpful and have posted a new order today. This is fantastic service.
Kind regards Barry.

Reply from Shiva Online
Nice item shipped quickly with fast delivery. Good customer service with fast response.
Good product, quick delivery and kept up to date throughout order process.
Amazing customer service.
Paul was brilliant, helped me change my order over the phone even though it was about to go out the door. Answered all my questions, super polite and proffesional. Highly recommend and will buy from here again. Thanks again Paul, happy new year to you and your team!

Reply from Shiva Online
Ordered a couple of the lil pipes from here coz don't smoke to much, but works fantastically for my hash. Definitely will be ordering more, thanks lads!

Reply from Shiva Online
Good supplies get some honey buzz hemp wraps there lovely👍
5⭐
Proper Great Customer Service, The best selection of products and really knowledgable staff. Definitely a gem
delivery is super efficient & for locals Click and collect is now an option too!
best shop i've bought of to be honest amazing service and they sent me a replacement very quickly when my bong arrived smashed bc it wasn't taken care of when royal mail delivered it. would defo buy of here again highly recommend there website☺️🤌🏻
Shortly after ordering three different items from their online shop, I received a phone call from them asking me if I was aware that the products may not be compatible with each other, which I was not!.They kindly offered me advice on some alternative products that would suit my needs, which I gratefully accepted.
The after sales care I received goes beyond what I've come to expect so for this I'm very thankful..
Great shop,great products & great people running it!!!....
Have bought from Shiva a few times before. Reliable seller/reasonable prices. Helpful on phone with advice as well.
I buy from here all the time, excellent service and great quality products for good prices

Reply from Shiva Online
Very happy everything came quickly and was packed well good head shop delivery in 2 days👌(perfect for the lazy stonner 😳😎)
Not saying I'm lazy !
Added extra was no fake papers in order

Reply from Shiva Online
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