The Shoe Horn Reviews 16,069

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I made my first online purchase with the Shoe Horn on Sunday evening and first thing this morning, Wednesday, my shoes were delivered by An Post. The shoes themselves are amazing (I knew my size for t... See more

Rated 5 out of 5 stars

I have been online shopping with The Shoe Horn since Covid lockdowns. I have always found the service extremely efficient. I have emailed them with questions etc, and always got a prompt answer. I hav... See more

Rated 5 out of 5 stars

Recieved my sale items X 3 they were 2 pairs of Jana pumps that are so comfy they fit like gloves and 1 pair of beautiful and unusual dressy plimsoles all 50% off fantastic value in sale .As alway... See more

Rated 5 out of 5 stars

Called into shoehorn in Skerries yesterday to buy boots for the wife. Being a man in my 50s I was a bit apprehensive, but the ladies approached me straight away and made the whole experience very easy... See more

Company details

  1. Shoe Store

Written by the company

The Shoe Horn has been specializing in women's footwear for over 34 years. Based in Dublin, we offer a wide range of women's shoes, boots and heels for every occasion. We take pride in providing unrivaled customer service, both in store and online. We offer Free Delivery on orders over €89 nationwide and a 30 Day Free Returns Policy. Browse and shop online or in store for all of your favourite brands such as; Tamaris, Gabor, Paul Green & Rieker.


Contact info

4.9

Excellent

TrustScore 5 out of 5

16K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Reliable service, Great Selection

I am so happy to have discovered The Shoe Horn.They had the size of Rieker boot I wanted and for a cheaper price too. I would definitely buy from this shop again, they have a brilliant selection and delivery was fast

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic range of shoes and boots

Fantastic range of shoes and boots. Catherine looked after my sister and i and she was so helpful and pleasant brought out lots of shoes … nothing was any trouble to her . Cannot recommend the shop highly enough . 🏆🏆🏆

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

I have to hand it Catherine and Debbie

I have to hand it Catherine and Debbie. After visiting the shop 3 times in 6 days and exchanging shoe/boots twice. Catherine has the patience of a Saint. Even after returning for the 3rd time still v.pleasant. Think I caused a bit of 'stir" for Debbie trying to do refunds on their new IT system. Fair play to you Debbie you stuck with it. In the meantimes my husband is standing there hoping I'll find a pair that suits me. I did........

November 11, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely pleasant staff

I ordered a pair of boots after seeing The shoe Horn on Facebook. Then I got worried that maybe I’d pressed a wrong link so I rang them.
A very pleasant lady answered and she couldn’t have been nicer in reassuring me.
My boots arrived 2 days later and I was so pleased with them. So comfortable with lovely light soles.
I emailed with a query and I was answered so promptly.
This is a lovely shop to deal with and I would love to order from them again.
Well done to the staff.
I would definitely recommend them!

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent!

Excellent!! Ordered a pair of Victoria trainers only yesterday and they arrived this morning. So comfy and gorgeous on so I ordered more.
The delivery service is brilliant as they arrive the next day which is a great thing as I know I don't need to wait for them to come on a day that I'm not here to receive the delivery.
Quality shoes as always.
I went up 1 size in the Victoria as recommended and they are perfect. If you are a size 39, get a 40 in them.
Thank you once again shoe horn for providing such a wonderful service with prompt delivery.

July 23, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic shop!

I have been online shopping with The Shoe Horn since Covid lockdowns. I have always found the service extremely efficient. I have emailed them with questions etc, and always got a prompt answer. I have returned goods for different sizes etc with absolutely no quibble. I have had efficient quick free returns and refunds back in my account therefore I would not hesitate to highly recommend The Shoe Horn. Carol, Greystones Co. Wicklow

May 10, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer service The Shoe Horn!!!

As a frequent customer of The Shoe Horn in Skerries, Dublin, I have consistently been impressed with their exceptional service and product range. Over numerous purchases, I’ve found their delivery times to be outstanding, often receiving my orders within just a day or two. Their selection of women’s footwear is extensive, featuring a variety of reputable brands that cater to diverse tastes. The customer service at The Shoe Horn is exemplary, setting a standard that other companies should aspire to. Their commitment to customer satisfaction is evident in every interaction, making each shopping experience a pleasure. I highly recommend The Shoe Horn for anyone seeking quality shoes and top-notch service.

January 7, 2025
Unprompted review
Rated 5 out of 5 stars

Called into shoehorn in Skerries…

Called into shoehorn in Skerries yesterday to buy boots for the wife. Being a man in my 50s I was a bit apprehensive, but the ladies approached me straight away and made the whole experience very easy .The Mrs loves her new boots and i would Definitely recommend supporting this local business. Top class service , way better than dealing with the crap service multiples.

December 19, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing fast delivery

Amazing fast delivery! The boots are lovely - just what I was looking for. The leather is a bit stiff so wearing them in and so far so good. Well pleased.

November 4, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely the best customer service from Nicola I…

Absolutely the best customer service I have ever received. I had a minor issue with one of my purchases and Nicola was so helpful and understanding and had my issue sorted straight away. Not only is their customer service exceptional their footwear is also on par. If I could give more 🌟 I would, Highly recommend!!

July 31, 2024
Unprompted review
Rated 5 out of 5 stars

I would highly recommend The Shoe Horn

I would highly recommend The Shoe Horn. Ordered a pair of Refresh trainers yesterday morning and they arrived today. Loved the footwear which was reasonably priced. Lots of information about how to return a product is provided, in the event of needing this service.

April 27, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

I highly recommend this Irish Buisness 👌 for their fantastic service, orders arrive quickly & delivery/returns are free which is a huge incentive to buy Shoes from them, refunds are issued within a few days of return so I will continue to support this Buisness, they are a pleasure to deal with, well done 👏

March 26, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service - fully recyclable packaging

I made my first online purchase with the Shoe Horn on Sunday evening and first thing this morning, Wednesday, my shoes were delivered by An Post. The shoes themselves are amazing (I knew my size for the brand), well packaged, so no chance of damage while being transported. I was also delighted to see all the packaging was fully recyclable ♻️ . Also attached was comprehensive details if I wish to return. Excellent service, will definitely use again.

February 21, 2024
Unprompted review

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