Shoesmarley 

Shoes were very poor quality. Cost of shipping for return was exorbitant. Did not honor free shipping as per website. Stay away!!!

If I could give zero stars I would! Avoid at all costs!! Don't even be tempted to look! Shoes were incomplete with laces missing, unfinished with stitching not in places, sizing was way out even though I followed their 'guide' and the material is shocking!! Disgusting 'customer services'. DO NOT WASTE YOUR TIME AND MONEY

The shoes are very poor quality. For a refund you have to send back to China and customer services is appalling. Do not bother. Cheap hollow plastic soles

They sent the wrong shoes and it's impossible to send them back and get a refund. Appalling service.

SCAM company. Shoes arrived and the worst quality I’ve ever seen. They are awful at relying and the return address is in china so NOT a family run business. Avoid at all costs

Poor quality sandals not as expected as described in leather substandard stitching shocking customer service on returns.

Lovely shoes but no dispatch, no reply to any emails sent and to date no refund.

Zero star !!! Absolute SCAM, nothing showed up, feel like an idiot !! Messages asking if I loved them etc. Other messages saying running late, message was dated 3 months earlier, before I had even ordered ! Claimed to be a uk family company !! STEER CLEAR

What a disaster!! Lies lies and more lies. False promises, what a scam. Avoid at all costs!
Not worthy of 1 star

If I could give zero I would. Do not buy from this company.
The quality is exceptionally POOR they are only fit for the bin.
They finally arrived in a plastic tatty bag, no box for what are meant to be quality Orthopedic shoes. They are tacky, plastic and marked in places. I would not even sell these on . Terrible

I ordered a pair of orthopaedic leather sandals and received plastic foul- smelling soft-soled rubbish. I have emailed the company for returns and refund information.

No stars. Do not buy from this Company. As everyone else says it is effectively a scam. Late delivery. Very poor product. Does not facilitate a return or refund.

Terrible took for ever to arrive then about three sizes bigger than I ordered. Also very poor quality. Use at your peril.

Do not buy from this company. The item was poor quality and when I asked for a return label, they were very hesitant. Eventually advised me I would have to return to China at my cost!

Very bad experience with this company. I would have given a "0" review. Ordered boots for special occasion in February which didn't arrive. The customer service was so poor that I had to contact my bank to dispute the transaction. The bank refunded me. On 21 March 2026, they used a company called relay to deliver the boots after I had told them to cancel the order. They did not knock my door and left the parcel on the doorstep. I contacted Marley Shoes via email to advise of this and asked them to send me a returns label so I could send them back. Sam Kaiser advised that they do not provide returns labels and offered me 30% discount to keep them, which doesn't make any sense as I had already cancelled the order and had been refunded from my bank. In my opinion they are based in China and are scammers! The boots are cheaply made. I wish that I had read the reviews on Trust Pilot before purchasing. I will never shop with this company again.

If i could give less than 1 star i would, we ordered 7.5 shoe and got a 8 now they want us to pay for the return, terrible customer service do not order from this company as they are based in China and not the UK. Now we are stuck with a shoe that's too big, if you want to waste money then go ahead and order.

This company should not be allowed to advertise they not orthopedic shoes quality is so bad shoe's are thin flimsy and badly made my granddaughter could do better konw chance of refund as the keep changing web site the should be made to stop trading

Please do not go near this company. I ordered what I thought was leather sandals which turned out to be plastic couldn’t get zip open and ankle strap was far too big , , couldn’t keep sandals on. I contacted company also showing the problem with photo. They said if I returned they would refund , the cost was going to be £20 to send back, so I asked for refund. Many promises & excuses later & no refund I realise they are a bunch of crooks. Keep well clear.

Don't don't don't buy from these scammers
Waste your money at your own peril.
Absolutely rubbish quality...

To echo other customers’ sentiments, not only are the shoes made from cheap, uncomfortable materials, there is no mention on the website that shipping is from China, when they eventually arrived (after 4 weeks) the wrong size was sent (their error) and I have to pay around £25 to return them with no reimbursement of shipping costs. Pleased at least to donate the shoes to charity and will definitely not be shopping with them again, you have been warned!