shoedome 

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Rated 2 out of 5 stars

I was very disappointed. My order has never reached me. I ordered early May, was supposed to receive the delivery within 2 weeks. Wrote several emails, was told to be patient. Finally after another em... See more

Rated 1 out of 5 stars

I returned Skechers meditation daisy sandles by first class mail on 16/08/23 and asked for a refund as they were too large . Still waiting for a response . Please assist me with a smooth refund . Tha... See more

Rated 1 out of 5 stars

I was skeptical to buy from this website as it looked dodgy. I ordered some sandals for my holiday and they never showed up so I rang up and they said 'oh sorry they were damaged so we didn't send the... See more

Rated 1 out of 5 stars

After more than a week after ordering a product I was told my order was cancelled as they were out of stock..I looked at the same product again..they were in stock but they had increased the price..or... See more

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Rated 2 out of 5 stars

Order not received since May, still awaiting money back. It is September!

I was very disappointed. My order has never reached me. I ordered early May, was supposed to receive the delivery within 2 weeks. Wrote several emails, was told to be patient. Finally after another email from my in July, I was told there was some issue with the mail and that I will received a refund. It is now September 2nd and I still have not received a money back. It is not acceptable. I never experienced problems with ordering via internet, but this is a second case this year for me already.

September 2, 2013
Unprompted review
Rated 1 out of 5 stars

AWFUL- do not shop here

I was skeptical to buy from this website as it looked dodgy. I ordered some sandals for my holiday and they never showed up so I rang up and they said 'oh sorry they were damaged so we didn't send them, did we forget to tell you?' Yes, yes you did forget. By this point It was too late to get any off another website and shoe store claimed the whole stock of these sandals were damaged. The woman I spoke to offered me a immediate refund so I said yes. It was not immediate at all.

September 2, 2013
Unprompted review
Rated 2 out of 5 stars

Internet error

I ordered shoes on Thursday, paid for next day delivery to arrive Friday.
Received a confirmation email without a tracking number so had to phone customer services to obtain it. I quoted an order number (i had two - one on an email and one on an invoice - was corrected (rather sarcastically i thought) that the second one was not an order number but an invoice number - on the document i had it definitely stated Order Number so document was incorrect! As a lady who has worked in Finance for over 30 years i KNOW the difference - believe me!
On speaking with customer services, i was advised that next day delivery was not booked so told i would receive on Saturday 2nd Class Royal Mail. This was inappropriate since the delivery address was a business address that would not be open on Saturday. Told they would then arrive Monday - good job i did not need them on Saturday night! I was refunded my £4.99 delivery charge on same day i phoned.

April 22, 2013
Unprompted review
Rated 5 out of 5 stars

Thank you!

The wife absolutely loved her shoes for her Birthday & really made her (and my) day!

February 24, 2013
Unprompted review

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