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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its speed and efficiency, noting that processes are completed quickly and often exceed expectations. Many people highlight the excellent customer service, appreciating the prompt responses to emails and regular updates throughout the process. The staff is frequently described as helpful and professional, making the overall user experience smooth and hassle-free. Consumers found the company's online system easy to use and effective, especially when dealing with the complexities of obtaining medical records. Reviewers often mention that the company significantly reduces the stress and time involved in what can otherwise be a long and difficult process.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the speed and... See more

Response time

Consumers generally express satisfaction with the response times. Many reviewers highlight the fast service,... See more

User experience

People report positive experiences with user experience. Customers consistently praise the ease of use,... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being helpful,... See more

Customer service

Clients share positive opinions on customer service, praising the efficient, speedy, and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My doctor didn’t tell me that they don’t do medical certifications for FAC anymore so BASC gave me your contact After 12 days I took form back to doctors as they said didn’t receive SAR form but you... See more

Company replied

Rated 5 out of 5 stars

I highly recommend SHOOTCERT to anyone needing to apply for a firearms certificate. They are worth every penny of their fee. Not only do they remove the worry and hassle of the process itsel... See more

Rated 5 out of 5 stars

Once Shootcert gained access to my medical files the report was produced in very very good time. Any email sent was always answered quickly and they kept me up to date re the delay from my Surgery,... See more

Rated 5 out of 5 stars

ShootCert have been absolutely fabulous in helping me with my medical records for my FAC/SGC renewal. Extracting the information from my GP was a long and tortuous process that easily exceeded the... See more


Company details

  1. Medical Certificate Service
  2. Medical Group

Written by the company

At ShootCert, we make securing your firearms medical report simple, fast, and hassle-free. Whether you’re applying for a shotgun or firearm licence in the UK for work, recreation, or target shooting, we’re here to help—especially when your GP can’t or charges too much. We’re proud to be the only independent, doctor-led provider in the UK and the only service recommended by the British Association for Shooting and Conservation (BASC). Trusted by the Countryside Alliance and CPSA, our dedicated panel of trained, GMC-registered doctors delivers a confidential, efficient, and expert service designed for shooting enthusiasts. Applying is quick and easy—just 10 minutes online, no face-to-face appointments required. Let us handle the paperwork so you can focus on what you love. Choose ShootCert: trusted by the shooting community, backed by professionals, and designed for your convenience.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

great service

great service right form the first call very helpful kept me informed all the way. a very quick turn around unlike my drs 14 to 16 weeks and twice the price thanks again to Sarah and
Shooting Medicals LTD

March 12, 2026
Unprompted review
Rated 1 out of 5 stars

I paid shootcert on 26th January

I paid shootcert on 26th January, and have since sent them 3 emails in last 3 weeks and still waiting for some sort of communication regarding my medical certificate.

How difficulult can it be to reply to an email! If only they had a phone number to contact them, but what a surprise they do not.

March 9, 2026
Unprompted review
ShootCert® logo

Reply from ShootCert®

Hello Steven, thank you for your feedback.

We’re sorry to hear that you feel frustrated while waiting for an update. We appreciate that it can be concerning if you don’t receive a reply to a progress enquiry, and we apologise if this has been your experience.

Having reviewed your application, we can confirm that it is still progressing within the expected timeframe. Our records show that your GP practice has acknowledged receipt of your Subject Access Request (SAR), and their data provider is currently processing the medical records needed for the ShootCert doctor to complete the review.

Once those records are received, your application will move forward to the medical assessment stage. We will notify you as soon as there is any update.

Thank you for your patience while we await the information from your GP practice.

Rated 5 out of 5 stars

Brilliant service.

This is the second time engaging the services of ShootCert. They deliver an excellent, cost-effective solution, and I would not hesitate in recommending to any of my friends. Many thanks.

March 2, 2026
Rated 5 out of 5 stars

Had to renew a licence

Had to renew a licence, shoot cert helped to speed up the process as I was a little behind on the renew. Offered additional support if there were any issues with the application.

November 6, 2025
Rated 1 out of 5 stars

I understand that my GP has provided…

I understand that my GP has provided you with my medical records over two weeks ago. I’ve emailed twice to find out what the present position is and found I have been ignored.

There is no phone number to be able to speak to anybody.

The communication is poor.

February 9, 2026
ShootCert® logo

Reply from ShootCert®

Hello David. You applied with us on 20 Jan. Your notes arrived on 9 Feb and your Form 201 was completed and sent to you the same day. At each stage of the process, you were notified by email. If you have not received our emails (including the one with your completed Form 201 attached) please let us know.

Rated 5 out of 5 stars

Very quick service

Very quick, same-day service once ShootCert had my notes. Considerably cheaper and more efficient than dealing with the GP practice.

February 18, 2026
Unprompted review

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