shop-ricambiauto.it Reviews 552

TrustScore 3 out of 5

2.9

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2.9

Average

TrustScore 3 out of 5

552 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Pessimo servizio

Pessimo servizio, pessima comunicazione e tempi di spedizione inconcepibili se paragonati ad altri siti, prima e ultima volta (oltretutto ho richiesto il rimborso)

The worst site I've ever bought car parts.
After 10 days of waiting, there is no trace of shipping, pieces on the site immediately available but it is not true.
Customer service unable to give explanations.
Never again.

August 10, 2017
Unprompted review
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Reply from shop-ricambiauto.it

Facciamo tutto il possibile per convincere la prossima volta dal nostro servizio e di darvi il benvenuto di nuovo ,come cliente . Dal momento che abbiamo ricevuto una recensione negativa da Lei, vi chiediamo gentilmente di dirci come possiamo essere d'accordo amichevolmente per trovare la soluzione riguardo il feedback negativo. Aspettiamo sua comunicazione per poter risolvere il problema .

Rated 1 out of 5 stars

Very Very Very B A D

The site declare item available, the operator confirm with the promise "you will be immediately informed via e-mail about the exact delivery".
After 8 days no news. Only with a direct calling the operator inform me about the delete of delivery ... other 3 WEEKS !!!
Is not a professional behavior !!!
how to trust of such an organization?

November 16, 2013
Unprompted review
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