Aerospa Reviews 

145
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and welcoming staff for delivering exceptional massages that effectively relieve stress and muscle tension. Travelers deeply appreciate the calming atmosphere and convenient airport locations that make waiting for flights much more enjoyable and relaxing. Some people also felt that short express treatments offered a wonderfully quick way to unwind and refresh during busy airport travels. Consumers noted that even these brief sessions provided remarkable relief for sore necks, tired muscles, and tight shoulders before boarding. Visitors often mention that the pleasant scents and professional techniques turn a simple airport wait into a delightful surprise.

What people talk about most

Service

People report positive experiences with service, frequently highlighting exceptional massages and... See more

Staff

Consumers find staff to be exceptionally skilled, warm, and professional, frequently highlighting wonderful... See more

Product

Clients share satisfaction regarding the product, noting how the items help relax sore muscles and make... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A little airport magic! I met Tinamarie at the airport and what started as a conversation turned into such a lovely surprise. She gave me a 10 minutes deep massage focusing on my back, shoulder... See more

Company replied

Rated 5 out of 5 stars

I had originally a 20 minute massage, extended to 30 minute because it was so good. I'm sorry my brain condition affects stort term memory and I wish I could remember the wonderful lady wearing a purp... See more

Rated 5 out of 5 stars

Binti’s massage removed all my aches. I even walked more upright. So relaxing as well. High degree of excellence and professionalism I want to travel again just for a massage in North Terminal, Gat... See more

Rated 5 out of 5 stars

I got a wonderful head neck and back massage from Sanish at Gatwick airport. She was so thorough and similar to my physiotherapist in deep tissue massaging. For the last 2 or 3 years every time I’m at... See more


Company details

  1. Beauty Salon

Written by the company

Established in 2012. We offer luxury beauty retail and treatments in conveniently short time slots at all major UK airports


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

145 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(145)

52 reviews in the last 12 months

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Rated 5 out of 5 stars

Kailash is queen

Kailash was wonderfully caring and intuitive. I had a 20 minute spot for a shoulder ++ massage, and she was able to easily comfort me into trust and release of some shoulder pain I didnt want to fly with. I didn't mention my lower back, but she found tension and provided comfort from my monthly pain by adding heat and gentle, even pressure.

If you're unsure if it would be worth getting a little care in the airport, please trust that it is!

April 26, 2026
Unprompted review
Rated 5 out of 5 stars

Completely transformed my day!

20 minutes of Deep Tissue Massage with Hadia at Gatwick North.

Managed to be both relaxing and also really effective at working out my poor back and shoulders after a few days of unexpected care work.

Very professional, high standard customer service, massage and hygiene.

Absolutely top notch, I was able to chill out in the relaxing chair whilst waiting for my slot so I had completely de-stressed by the time I was done.

Really healing - when I got up the next day I wouldn’t have known how much physical work I’d done over the previous few days. Amazing. 🤩

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Michelle was superb

Michelle was superb. I have a bad back anyway and I was very achy from the gym. She consulted me about the lovely oils she could use to put me in the right mood for my onward travel. Really good pressure and focused on the areas that felt the worst which is exactly what I needed. Thank you so much!

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Relaxing

I had a massage and Jessica made me feel relaxed for the first time in a long time. It was easy, the oil smelled great (you get to choose your scent), and the pressure was just right. Absolutely wonderful!

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Wow!

Wow!! Absolutely amazing, best eyebrows shape in a very long time, and the massage was amazing!! Definitely will do it again! Samina was incredible!

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Pre flight relaxation

Just had a 10 minute massage prior to getting on my flight. Jessica did a fantastic job, working out some knots in my shoulders. Feel much happier about my flight now.

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful treat before a flight

Dimple was INCREDIBLE. The right amount of pressure and focus on tight muscles—she was truly a master in an environment where things can feel rushed, Dimple made me feel calm and at ease. Thank you so much!

March 21, 2026
Unprompted review
Aerospa logo

Reply from Aerospa

Thank you so much for your lovely feedback. We’re thrilled you enjoyed your treatment at AeroSpa — the only massage and manicure service operating in UK airports. Safe travels and we hope to see you before your next flight!

Rated 5 out of 5 stars

Best massage EVER

I had originally a 20 minute massage, extended to 30 minute because it was so good. I'm sorry my brain condition affects stort term memory and I wish I could remember the wonderful lady wearing a purple silk bonnet with a beautiful beaming smile. She was the bomb. I arrived feeling tense all over and boy did that lady know her stuff. She massaged me into a completely new person, no joke! Having been massaged all over the world, I can honestly say she is the best I have ever had. I totally forgot I was in the airport and left feeling lighter, happier, relaxed and with a sprung in my step. This lady is a miracle worker and I highly recommend.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience

I had an unexpected but amazing experience with a service provided by Tinamarie. I wasn’t intending on having a massage but as I was walking past I was greeted with a welcoming smile and thought why not! I had been suffering with problems with my lower back (slipped discs). Tinamarie knew what she was doing, hitting all the right spots and once she was finished I almost felt I could run around the airport, whereas before I was walking around with agony.

Highly recommend!

March 4, 2026
Unprompted review
Aerospa logo

Reply from Aerospa

Thank you for the wonderful review! It means so much to our team. We’re incredibly proud to be the only airport-based massage and manicure service in the UK, helping travellers feel refreshed before they fly.

Rated 5 out of 5 stars

Binta gave a a lovely relaxing massage…

Binta gave a a lovely relaxing massage which was a great way to spend 15 minutes when in the airport. Very relaxing!

February 27, 2026
Unprompted review
Aerospa logo

Reply from Aerospa

Thank you for visiting AeroSpa. We’re proud to be the only massage and manicure service in UK airports, and we’re so pleased we could be part of your journey.

Rated 5 out of 5 stars

Anita gave me a ten minute massage

Anita gave me a ten minute massage. What a difference it made. I felt the muscles in my back completely relax during her treatment.

February 11, 2026
Unprompted review
Aerospa logo

Reply from Aerospa

We’re so pleased we could help you relax before your journey. That’s exactly why we created AeroSpa — the UK’s only airport-based massage and manicure service designed for travellers. We hope your flight was a smooth

Rated 5 out of 5 stars

Tinamarie delivered an absolutely…

Tinamarie delivered an absolutely fantastic deep tissue massage. Her technique is confident, precise, and incredibly effective — she clearly knows exactly what she’s doing. I left feeling genuinely restored, relaxed, and lighter in my body than I had in months.
They should consider renaming the brand to Golden Fingers: her hands work magic. Highly recommended for anyone looking for a truly professional and results-driven massage experience.

January 18, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent massage by Maureen at…

Excellent massage by Maureen at Birmingham airport.

January 12, 2026
Unprompted review
Aerospa logo

Reply from Aerospa

Thank you for recognising our wonderful team — we’ll be sure to share your kind words with them. We’re proud to deliver exceptional service as the only massage and manicure business operating in UK airports.

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