アキバホビー / AKIBA-HOBBY AKIHABARA Reviews 108

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I'm sorry I don't speak Japanese but everything went perfectly, shipping was expensive but super fast and everything arrived in tact and looking brand new. Will definitely reccomend!

Rated 5 out of 5 stars

I ordered two Touhou game discs and it was incredibly easy to sort and find the games I wanted. Unfortunately it didn’t display the price in my local currency and could only ship to certain location... See more

Rated 5 out of 5 stars

Incredibly easy to use website, alongside fast service. Delivery was very quick and everything arrived in perfect condition. My go-to shop for Touhou Project CDs and merchandise.

Rated 5 out of 5 stars

First time buying from this store or Japanese stores in general. Packaged really well, jewel cases are perfect condition. The shop was really easy to use and buying internationally was a piece of ca... See more

Company details

  1. Music Store
  2. Comic Book Store
  3. Game Store
  4. Music Management and Promotion
  5. Toy Store

Written by the company

アキバホビー秋葉原店はお子様連れも来店できる秋葉原のキャラクターグッズショップです。 フィギュア、アクリルキーホルダー、タペストリー、同人ゲーム、インディーズ音楽CD、海外キャラクターグッズ、トレーディングカードなど。ジャンルは東方Project、アイカツ、プリパラ、少女前線、ドールズフロントライン、アイドルマスターシリーズ、海外雑誌、海外ゲーム、海外グッズ、などの商品を取扱しております。 Our store is located in Akihabara, Japan. With BIG speakers! We sell figures, music CDs, games, books, etc. Focusing on Touhou Project, Girls Frontline, Aikatsu, Aimas, Love Live, Vtuber ....etc.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

108 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

You cannot contact anyone at Akiba-Hobby.

I have ordered many items from Japan in the past and never had any trouble with a Japanese company, except Akiba-Hobby.

They wrote the wrong city on the package.
The shipping company, DHL, told me they cannot change the address without Akiba's permission.
I made several attempts to contact someone at Akiba-Hobby.
But, they do not answer my emails.
They have a contact form on their website. But they don't answer that either.
After several days I finally got the problem worked out with DHL, with no help from AKIBA HOBBY.

If something is wrong with an order, or, shipping, you have no recourse when you order from Akiba-Hobby.
They will not reply to emails or their contact form.
I will not order from them again.

August 25, 2021
Unprompted review
Show reviews in all languages. (108 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look