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TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

1 review

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3.2

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Rated 1 out of 5 stars

Online stamp catalogue subscription

Michel catalogue online subscription for 5 years.
I order one catalogue Michel online. Directed to pay by Visa. Order completed and catalogue activated.
Satisfied with the product I order next following another 7 catalogues. Same procedure as first bought. Catalogues activated.
About 3-4 weeks later. My account blocked. I send the company several e-mails for explanation. Then I finally redirected to another office. The answer from this place is only a order to pay 7 unpaid catalogues. Followed by a lot of prohibitions. Service minded about zero. Next I'm contacted by their incasso. With an order to pay the unpaid catalogues. I decide to pay this incasso to get case final done. Then it shows up my Visa rejected by Michel and incasso. Obviously the same reason a debt take place back ordering the catalogues. My card is never rejected before and high surprised to this situation. When asking Michel why my Visa rejected. No explanation. Michel accept orders even the payment not takes place. Even in a way, the customer may believe the pay procedure followed.

June 6, 2026
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