Cartridge World is super easy to use and navigate. The website made it easy to identify my printer type and compatible toner types. The prices beat the box stores and manufactures quite significantl... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had been receiving Cartridge World Online e-mails -- noting that I would be neediing more CW. I explained that I don't print as much as I use to, and already have two unused Cartridges. I do a... See more
Company replied
Happened upon Cartridge World after a Google search when my local vendor retired and they have been FANTASTIC! Our supplies are always shipped quickly with everything well-packed to avoid any damage i... See more
Company replied
I've used Cartridge World for years and was sorry their two physical stores closed several years ago. Since then, I've ordered over the phone without any problems. Recently, the new website orderin... See more
Company replied
Company details
About CW Outlet & Supplies
Written by the company
About CW Outlet & Supplies
Welcome to the official Trustpilot page for CW Outlet & Supplies! We believe that high-quality printing for your home or office should be affordable, reliable, and sustainable. For years, customers have been frustrated by the high cost of original brand name (OEM) printer cartridges. Our mission is to provide a smarter alternative without compromising on quality.
As the official online store for CW Outlet & Supplies, we bring decades of expertise right to your doorstep. We specialize in providing premium-quality, eco-friendly remanufactured and compatible ink and toner cartridges for all major printer brands, including HP, Brother, Canon, Epson, Dell, and more.
Our Commitment to You:
- Uncompromising Quality: Each of our cartridges undergoes a rigorous testing process to ensure it meets or exceeds OEM specifications. You can expect sharp, clear text and vibrant, true-to-life colors from the first page to the last.
- Exceptional Value: Why pay more? With our cartridges, you can achieve significant savings compared to the big brand names, allowing you to print freely without worrying about the cost.
- Eco-Friendly Printing: We are proud to be part of a circular economy. By choosing our remanufactured cartridges, you are helping to reduce landfill waste and conserve natural resources, making a positive impact on the environment with every page you print.
- 100% Satisfaction Guarantee: Your confidence is our top priority. All our products are backed by a 100% satisfaction guarantee. Our dedicated, US-based customer service team is always ready to assist with any questions or support you may need.
Your Feedback Matters
We are on Trustpilot because we are committed to transparency and building a community of satisfied customers. Your honest review helps us continuously improve our products and services, and it gives other shoppers the confidence to make an informed decision. Please share your experience with our products, shipping, and customer service.
Thank you for choosing CW Outlet & Supplies. We look forward to powering your printing needs!
Our Shipping Promise
Fast Shipping & Your Satisfaction, Guaranteed
We are committed to:
Speedy Dispatch: All in-stock orders are processed and shipped from our US-based facilities, typically within one business day.
Free, Fast Shipping: Enjoy FREE standard shipping on every order over $50. We partner with reliable carriers to ensure your package arrives safely and on time.
Real-Time Tracking: The moment your order is on its way, we'll email you a tracking number so you can follow your delivery every step of the journey.
Our goal is a seamless and worry-free delivery experience. If you ever have a question about your shipment, our dedicated customer service team is here to help.
Contact info
United States
- shop.cartridgeworldusa.com
4.7
Excellent
155 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from CW Outlet & Supplies
Thanks, Roger! We're thrilled to hear that you found the service convenient and that your order arrived on time. We appreciate you choosing us.
Cheers,
The Team at Cartridge World
Oki product was defected
Oki product was defected. Customer service was awesome in replacing my item, great customer care
December 19, 2025
Unprompted review
Reply from CW Outlet & Supplies
Hi Albert,
Thank you for this wonderful review! While we never want a customer to receive a defective item, we are so happy that our team was able to step in and fix the issue for you quickly.
We believe that how a company handles a problem is just as important as the products they sell. Thank you for giving us the chance to make it right!
Best regards,
The Cartridge World Team
The cartridge was shipped quickly and…
The cartridge was shipped quickly and in perfect shape. Thanks!
December 17, 2025
Unprompted review
Reply from CW Outlet & Supplies
Thanks, Tina! We're thrilled the shipping was fast and everything arrived in perfect condition. That’s exactly what we aim for. Thanks for choosing us!
Cheers,
The Team at Cartridge World
Toner arrived so much faster than…
Toner arrived so much faster than expected and worked perfectly! Saved the day for some Christmas printing.
December 19, 2025
Unprompted review
Reply from CW Outlet & Supplies
That is music to our ears! We are so happy the toner arrived early and worked perfectly for your printing needs. Thank you for choosing us to help save the day!
Sincerely,
The Cartridge World Crew
Carolyn went above and beyond to make…
Carolyn went above and beyond to make our online experience as smooth and perfect as could be. We will be continuing to purchase our cartridges from the online shop from here on out! We couldn't be more grateful for a seamless experience.
December 6, 2025
Unprompted review
Reply from CW Outlet & Supplies
Hi Amanda,
Thank you for the wonderful feedback! We are so happy that Carolyn was able to assist you and make your online experience seamless.
Hearing that you will be continuing to purchase from our online shop from here on out is the best compliment we could receive. We appreciate your trust in us and look forward to serving you for a long time to come!
All the best,
The Team at Cartridge World
HP C3903A Cartridge for old HP 6MP printer
I purchase an RLHPC3903A cartridge for my old but reliable HP 6MP printer. Good cartridges for this printer have been hard to find. Since the cartridge contains the drum, some just sell a "recharged" cartridge with new toner and an old drum. This results in poor print quality. The cartridge for Cartridge World arrived very quality. I installed it and the first images were perfect. Thank you. Quality matters.
December 8, 2025
Unprompted review
Reply from CW Outlet & Supplies
Hi Scott,
Thank you for sharing your experience. We completely agree that quality matters. We are very pleased that our cartridge provided the perfect images you were looking for and that we could provide a high-quality solution for your HP 6MP. We value your business!
Sincerely,
The Cartridge World Crew
Quick and easy to order
Quick and easy to order, shipment arrived in timely manner
November 12, 2025
Unprompted review
Reply from CW Outlet & Supplies
Thanks, Katiyana! We're so glad we could make the experience quick and easy for you. We appreciate your business and look forward to your next order!
Cheers,
The Team at Cartridge World
Reply from CW Outlet & Supplies
Hi Thomas,
We are very sorry to hear that your cartridge isn't printing. That is certainly not the experience we want you to have.
Sometimes this happens if the yellow "pull" tape wasn't fully removed, creating a vacuum lock. However, if that isn't the issue, we have a 100% Money-Back Guarantee.
We just sent an email to the address associated with your order offering a full refund or a free replacement.
Please check your inbox (and spam folder, just in case) so we can get this resolved for you immediately.
Best regards,
The Team at Cartridge World
process was easy
It was easy to order and the order came pretty quickly.
November 18, 2025
Unprompted review
Reply from CW Outlet & Supplies
Thanks, Paul! We're so happy the ordering was easy and the shipping was fast. That's what we love to hear. We appreciate you choosing us!
Cheers,
The Team at Cartridge World
TheRecently ordered printing products from Cartridge World sales representative was friendly
The sales representative was friendly, polite and helpful. This was my first experience with this site and I was very satisfied with the professionalism and efficient response.
November 18, 2025
Unprompted review
Reply from CW Outlet & Supplies
Hi Joseph! Thanks for the great feedback! We're so glad your first experience with our site was a success and that our sales rep took good care of you. We appreciate you choosing Cartridge World and hope to see you again soon!
Cheers,
The Cartridge World Crew
Always an easy and straightforward…
Always an easy and straightforward purchasing process.
December 4, 2025
Unprompted review
Reply from CW Outlet & Supplies
Thanks, LC! We're so glad to hear you find our purchasing process easy and straightforward. That is exactly the simple, hassle-free experience we aim to provide. We appreciate you choosing us!
Cheers,
The Team at Cartridge World
Highly recommend!
I was only able to find the black and three color Brother drum cartridges as a unit at Cartridge World. The price was right and I received the 4 drums in a single shipment 2 days after the order, and one of those days was Thanksgiving. Very pleased!
November 27, 2025
Unprompted review
Reply from CW Outlet & Supplies
Hi Derek,
Thank you for the fantastic review! We are so glad we had exactly the Brother drum unit you were looking for.
Being a reliable source for items that are hard to find elsewhere—and offering them at the "right price"—is something we take great pride in. We're also happy to hear that our logistics team got everything to you in a single, fast shipment.
We appreciate your business and look forward to being your go-to source in the future!
Best regards,
The Cartridge World Team
EASY TO ORDER AND RECEIVE
December 3, 2025
Unprompted review
Reply from CW Outlet & Supplies
Hi Amelia,
Thank you for the fantastic review! We love hearing that it was "EASY TO ORDER AND RECEIVE." Making the entire process simple and hassle-free for our customers is our top priority.
We appreciate you choosing us and look forward to making your next order just as easy!
Best regards,
The Cartridge World Team
Bought toner for my Brother laser…
Bought toner for my Brother laser printer. Cartridge World offered a high quality product at a reasonable price. The printing quality is excellent so far. They shipped surprisingly fast and will definitely will buy from them again.
November 19, 2025
Unprompted review
Reply from CW Outlet & Supplies
Hi Maryam,
Thank you so much for the wonderful review! We are delighted to hear that the toner for your Brother laser printer is producing excellent print quality for you.
At Cartridge World, we work hard to balance high quality with reasonable prices, so it’s fantastic to know we hit the mark for you. We’re also glad our shipping speed was a pleasant surprise!
We look forward to serving you again in the future.
Best regards,
The Cartridge World Team
Super easy to order online and fast…
Super easy to order online and fast delivery!
November 20, 2025
Unprompted review
Reply from CW Outlet & Supplies
Hi Frank,
Thank you for the 5-star review! We are so glad to hear that you found our website easy to navigate and that your order arrived quickly. We know how important convenience is, so we really appreciate you taking the time to share your feedback.
Thanks for choosing Cartridge World!
Best regards,
The Cartridge World Team
Carolyn went above and beyond!
Carolyn looked into my issue, followed up multiple times stayed in contact with me. She made sure I received my refund. Thank you!
November 20, 2025
Unprompted review
Reply from CW Outlet & Supplies
Hi Stacy,
Thank you so much for your kind words! We are incredibly grateful for your patience while we worked through that issue for you.
We're thrilled to hear that Carolyn was able to provide the support you needed and ensure your refund was processed smoothly. We pride ourselves on staying in touch until a problem is fully resolved, so it means a lot to us that you recognized her efforts.
We will make sure to share this review with Carolyn directly—it will definitely make her day!
Best regards,
The Cartridge World Team
They were very responsive when I…
They were very responsive when I notified them that my cartridges did not work for my printer and issued me a full refund. No hassle at all.
November 18, 2025
Unprompted review
Reply from CW Outlet & Supplies
Hi Sharon,
Thank you for sharing your experience. While we are sorry that the cartridges didn't work out for your specific printer this time, we are very glad to hear that our team was able to resolve it for you quickly.
We believe that if a product isn't right, the solution should be hassle-free. We appreciate you giving us a try, and thank you for acknowledging our customer service!
Best regards,
The Cartridge World Team
Cartridge World is Fantastic!
Happened upon Cartridge World after a Google search when my local vendor retired and they have been FANTASTIC! Our supplies are always shipped quickly with everything well-packed to avoid any damage in shipping. Their compatible toners are a great value compared to genuine HP toners; they work just as well, last just as long & are affordably priced! Their Customer Service agents follow up appropriately and give links to the latest deals. I can't say enough good things about Cartridge World!
November 5, 2025
Unprompted review
Reply from CW Outlet & Supplies
Hi Angela, thank you for the "FANTASTIC" review! We're so glad you found us! It's wonderful to hear you're happy with every part of our service—from the fast, secure shipping to the great value of our compatible toners and our helpful customer service. We truly appreciate you and look forward to your next order!
Cheers,
The Cartridge World Team
You sent compatible cartridges
You sent compatible cartridges. Not the Kyocera cartridges that were requested.
October 20, 2025
Reply from CW Outlet & Supplies
Hi John,
We apologize for the misunderstanding regarding your cartridge order. We have reviewed your order and confirmed that the items shipped were the "Compatible for Kyocera" cartridges that were selected during checkout on our website.
We offer these compatible versions as a cost-effective alternative to the OEM brand. We stand by their performance, as they are put through strict quality testing and are backed by our 30-day money-back guarantee.
We see you have a return request in place, which we are happy to honor. Our team is processing that for you now and will be in touch via email to finalize the details.
Sincerely,
The Cartridge World Team
Fast accurate filling of order
Fast accurate filling of order. I have been a customer of Cartridge World for nearly 20 years. I will continue getting supplies from Cartridge World until I am unable to use a printer. Fast service plus excellent customer telephone behavior.
October 15, 2025
Reply from CW Outlet & Supplies
Thank you so much for your review, but more importantly, thank you for being a dedicated Cartridge World customer for almost 20 years! Your long-term trust means the world to us.
We are so proud to have consistently provided you with fast, accurate service and "excellent customer telephone behavior." We're not going anywhere, and we look forward to continuing to supply you for as long as you need us. We truly appreciate you.
All the best, The Team at Cartridge World
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.