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See what reviewers are saying

Rated 5 out of 5 stars

I have just made my first purchase with Conni for my daughter and they have so many options that really help make life easier, Im already impressed with the customer service the staff are so kind and... See more

Company replied

Rated 3 out of 5 stars

So the charcoal waterproof doona covers that I have purchased have no way of securing the doona within them so the doona slides around inside them. Not ideal. The company did respond to concerns & con... See more

Company replied

Rated 5 out of 5 stars

Communication with the Company is excellent. After many failed attempts trying different products, I "stumbled" across this Company and I am so glad I did. I will not shop anywhere else from now on... See more

Company replied

Rated 5 out of 5 stars

Initially I bought Conni Anti Slip Floor Mat Long Runner to use in the kitchen near sink. I am really happy to say how useful it is - no wet floor at all and the most important is not slippery, feels... See more

Company replied

Company details

  1. Home Health Care Service

Written by the company

Conni has been at the forefront of textile innovation since 2003. That's 18 years standing side by side with Australians, helping achieve comfort and dignity in times of need.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

430 reviews

5-star
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Rated 5 out of 5 stars

I have just made my first purchase with…

I have just made my first purchase with Conni for my daughter and they have so many options that really help make life easier, Im already impressed with the customer service the staff are so kind and helpful even to a confusing situation they have great pricing and I love the package deals that are available, the postage is pretty quick also. Conni Australia is already great for me thank you for being so amazing to me I'll be sticking around for future purchases.

July 23, 2025
Unprompted review
Conni Australia logo

Reply from Conni Australia

Thank you so much for your review. Look out for some offers in your inbox over the coming weeks.

Rated 5 out of 5 stars

Communication with the Company is excellent

Communication with the Company is excellent. After many failed attempts trying different products, I "stumbled" across this Company and I am so glad I did. I will not shop anywhere else from now on. Product arrived earlier than I had expected.
Product well presented in beautiful packaging. I ordered the Trakka Underwear for my young grandson. The product is absolutely brilliant, high quality, very comfortable and well fitting, and has made such a difference to him and his family. I found the sizing chart to be fully accurate according to my grandson's measurements. I also ordered 2 bed pads. Same high quality and lovely with the animal prints on them. I won't shop anywhere else from now on. Highly recommend this professional, expert Company.

January 13, 2025
Unprompted review
Conni Australia logo

Reply from Conni Australia

Thank you so much for your words... we're really glad you found us!

Rated 2 out of 5 stars

ad overdose

Product was fine..being bombearded with ads afterwards was not....yes I unsubscribed...didn't make any difference..I will avoid...

November 4, 2024
Unprompted review
Rated 5 out of 5 stars

Conni are very professional and have…

Conni are very professional and have wonderful products for aging customers.
As my home care package provider gives me the $hit$ every day, I ordered some incontinence pads which has fixed the physical side of the problem. Thank you Conni

April 1, 2024
Unprompted review
Rated 5 out of 5 stars

Wrong size was sent

Wrong size was sent, but correct order was sent by Express Post immediately. Customer service could not have been better. All staff I have spoken to were efficient, helpful and very friendly. Bed Pads look great, too soon to rate them. Thank you.

October 6, 2022
Unprompted review
Conni Australia logo

Reply from Conni Australia

Hi Gail,
We appreciate you taking the time to give us some feedback. We are glad that we were able to fix the problem ASAP and you had a great experience from this. Enjoy your products!

Rated 5 out of 5 stars

Pet mats great for old pets

Got the 3 pack of conni's pet pads, medium size. Great size for our 17 year old spoodle, they feel like good quality. Have caught a couple accidents already, great to protect the floors and have been easy to wash and dry quick too. These are great! Only thing that would make these better is if they were non slip. They are a lil slippery on our hardwood floors but that's fixed by just popping some cheap non slip mats underneath.

October 7, 2022
Unprompted review
Conni Australia logo

Reply from Conni Australia

Hi Maddy, Thanks for the feedback regarding the pet pads. We have definitely taken on this feedback and put it forward to our production team. Keep your eyes peeled for the future!

Rated 4 out of 5 stars

Single Micro-Plush Waterproof Encasement…

I needed a waterproof mattress encasement for my husbands changing needs. The ordering process was simple and straight forward. Once it was ordered the invoice had to be processed through the NDIS which took about 3 days. After that the item was shipped. Unfortunately it took longer than expected to arrive, I suspect, because of a public holiday in WA. I have yet to place it on the bed but I am sure it will do the job of protecting the mattress. Overall I had a positive experience with Conni and would be happy to order other products in the future.

September 7, 2022
Conni Australia logo

Reply from Conni Australia

Thank you for sharing your experience with us, Anne. We are sorry to hear the courier took a little longer than expected. But, we are so pleased to hear you are happy with our service and products.

Rated 5 out of 5 stars

Very good product

Very comfortable.my son likes it!!!

September 23, 2022
Conni Australia logo

Reply from Conni Australia

We are so glad to hear your son loves our products. Thank you Dylan for taking the time to share.

Rated 5 out of 5 stars

I ordered the reusable pet pads

I ordered the reusable pet pads, unfortunately Australia post lost them in transit, I contacted Conni letting them know, they got onto Australia post for me, organised a new order to be posted express post and received it 3 days later. The person I was emailing was ever so helpful and courteous. Highly recommend. Pet pads are fantastic.

September 14, 2022
Unprompted review
Conni Australia logo

Reply from Conni Australia

I am so pleased to hear your replacement order arrived safely, Heather. The Pet Pads are fantastic and we have no doubt your furry children will love them as much as ours do. Thank you for taking the time to submit your lovely review.

Rated 5 out of 5 stars

Good quality product

Good quality product, very quick delivery and decent pricing. I bought the pee pads for my senior cat who has renal failure. So far they are working to keep the urine off the floor

September 13, 2022
Conni Australia logo

Reply from Conni Australia

We are so pleased to hear you are loving our Pet Pads and that they arrived quickly for you and your senior cat. We have no doubt your fur baby will love them as much as we do. Thank you for your lovely feedback.

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery, great service, great product!! Nice to buy local. Nice touch with the mentos too, thank you!!

September 19, 2022
Unprompted review
Conni Australia logo

Reply from Conni Australia

Thank you so much for sharing, Brigid!

Rated 4 out of 5 stars

Easy to place order

Easy to place order. Confident of choice of item. Easy to adjust order. Very quick response and comminication

September 2, 2022
Conni Australia logo

Reply from Conni Australia

Thanks Vic for taking the time to give us feedback. We appreciate it! So glad to hear you had a great experience.

Rated 5 out of 5 stars

Mats

Prompt delivery
Just what I wanted and needed
Thanks

September 15, 2022
Conni Australia logo

Reply from Conni Australia

Thanks Maria! We are so glad to hear you got exactly what you were after.

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