Although the ordering process was fast and simple with no issues. I personally feel the 2 week waiting is a bit long. I know I'm unaware of the reasons behind this, but as a consumer, I would like my... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Was sceptical about these strips and didn’t expect to have white teeth straight away but I can see a huge difference after one 30 min trial. So happy, best tooth whitening product. Would highly recomm... See more
Company replied
Wow these are definitely the best ever!!! I got my teeth professionally bleached and Dr Dent strips have blown the professionally treatment out of the water for me....i also had them done at my Den... See more
Company replied
I have several Dr Dent Products (Toothbrush, Whitening Strips and Whitening Kit) an they're all solid and I have seen the results to match. I recently begin using their strips again and within 4 d... See more
Company replied
Company details
Written by the company
DR.DENT is a UK oral care brand focused on one thing: teeth whitening that actually works. We develop whitening strips, toothpaste, mouthwash, and other oral care products, all built on the same principles: effective formulas, no gimmicks, and fair prices. Our purple colour-correcting range neutralises yellow tones on contact while active whitening ingredients work beneath the surface, delivering both immediate and long-term results. We're an independent brand. No corporate backing, no celebrity investors. Our growth has come from customers sharing genuine results and returning for more. That only happens when products deliver on their promises. Everything we make is designed to be enamel-safe, gentle on sensitivity, and simple to use. No complicated routines or exaggerated claims. Just oral care that does what it says it will. Our customer service team is UK-based and committed to resolving any issues quickly. If something isn't right, we make it right. DR.DENT Whitening you can trust.
Contact info
United Kingdom
- support@drdent.co
- shop.drdent.co
4.3
Excellent
818 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from DR.DENT
Hi Denise,
We truly appreciate your review! It’s great to know that you found the ordering process smooth and the service prompt, we always aim to make things easy and reliable for our customers.
Kind regards,
Nicole
DR.DENT Customer Service
Great product
Great product, did exactly what it claims. I have a much more confident smile.
November 9, 2025
Unprompted review
Reply from DR.DENT
Hi Andy,
Thank you so much for your kind words! We’re delighted to hear that you’re enjoying the results and feeling more confident with your smile, that’s exactly what we love to hear!
Kind regards,
Nicole
DR.DENT Customer Service
Needs a couple of goes for good results
Needs a couple of goes for good results
November 7, 2025
Unprompted review
Reply from DR.DENT
Hi Martin,
Thank you for your feedback! You’re absolutely right, for best results, we recommend completing the full treatment over one to two weeks. The changes become much more noticeable as the treatment progresses.
Kind regards,
Nicole
DR.DENT Customer Service
Very good service the product is very…
Very good service the product is very good
November 5, 2025
Unprompted review
Reply from DR.DENT
Hi Feroza,
Thank you so much for your kind words! We’re really happy to hear you’re pleased with both our service and the product. Your satisfaction means a lot to us.
Kind regards,
Nicole
DR.DENT Customer Service
After ordering delivery was quick and…
After ordering delivery was quick and simple decided to try the tooth whitening strips the day I got them. First time I used them, they was a little bit tricky to get them in place. But after 30 minutes was quite surprised as they had made my teeth whiter the second time I used them was a little bit easier.Getting them in place and again, they seem to make my teeth whiter very happy.We've the results so far
November 7, 2025
Unprompted review
Reply from DR.DENT
Hi Lee,
We really appreciate your detailed review! It’s great to hear you noticed a visible difference after your first uses, and yes, it definitely gets easier each time. We’re so glad you’re happy with your whiter smile!
Kind regards,
Nicole
DR.DENT Customer Service
It does not work for me
It does not work for me and they sent me another parcel I didn’t ask for I had to pay £25
November 7, 2025
Unprompted review
Reply from DR.DENT
Hi there,
We’re really sorry to hear about your experience and understand how frustrating this must be. Please contact our customer service manager directly at dan.ceban@drdent.co and include a screenshot of your Trustpilot review so we can verify your case.
We’ll make sure your situation is handled with priority and do our best to resolve it as quickly as possible.
Kind regards,
Nicole
DR.DENT Customer Service
Reply from DR.DENT
Hi Wendy,
Thank you for your review! We’re so glad you found the ordering process easy and the delivery quick. It’s always our goal to make everything as smooth and efficient as possible.
Kind regards,
Nicole
DR.DENT Customer Service
Really surprised they work
Really surprised they work. Both me and hubby used them and were quite blown away. No more caffeine stains for us!
November 7, 2025
Unprompted review
Reply from DR.DENT
Hi Katharine,
We love hearing this, thank you for sharing! It’s fantastic that both you and your husband are seeing such great results and saying goodbye to caffeine stains. We’re thrilled you’re happy with your DrDent experience!
Best wishes,
Nicole
DR.DENT Customer Service
Dr Dents try whitening strips
Was sceptical about these strips and didn’t expect to have white teeth straight away but I can see a huge difference after one 30 min trial. So happy, best tooth whitening product. Would highly recommend as excellent results and no noticeable sensitivity. 5 star ⭐
November 6, 2025
Unprompted review
Reply from DR.DENT
Hi Norma,
Thank you for your wonderful review! We’re so happy to hear that you saw such great results after just one 30-minute session, that’s amazing! It’s great to know you had no sensitivity as well. We really appreciate your kind words and 5-star recommendation!
Best,
Nicole
DR.DENT Customer Service
I can award 4 stars at this present…
I can award 4 stars at this present moment , as my journey has just began .
I'am excited to see the end results.
November 5, 2025
Unprompted review
Reply from DR.DENT
Hi Mrs. Latter,
Thank you for sharing your experience so far! We’re thrilled to hear that your whitening journey is off to a great start. Keep going with the treatment, the full results will be even more exciting to see!
Kind regards,
Nicole
DR.DENT Customer Service
Good strips
Tried the teeth whitening strips which made a noticeable difference in the first use, and have continued to use them since! I have sensitive teeth and get no pain or irritation after using which is a big bonus.
September 1, 2025
Unprompted review
Reply from DR.DENT
Hi Jemma,
We’re so pleased to hear that our whitening strips made a noticeable difference right from your first use! It’s also great that you’ve experienced no pain or irritation, comfort and results are what we aim for. Thank you for your lovely review!
Warm regards,
Nicole
DR.DENT Customer Service
Great products
Great products! Can see a difference after the first use! Would 10/10 recommend
November 4, 2025
Unprompted review
Reply from DR.DENT
Hi BDow,
Thank you so much for your feedback! We’re thrilled that you noticed a difference right from the first use, that’s exactly what we love to hear. Your 10/10 recommendation means a lot to us!
Best,
Nicole
DR.DENT Customer Service
Tastes great and easy to use first time…
Tastes great and easy to use first time and I can see the difference. Very happy
November 6, 2025
Unprompted review
Reply from DR.DENT
Hi Sean,
We really appreciate your review! It’s great to know that you found the strips easy to use and could see results right away. We’re glad you’re happy with your experience!
Kind regards,
Nicole
DR.DENT Customer Service
I’m really impressed with the purple…
I’m really impressed with the purple teeth whitening strips I bought. I’ve only used them once, briefly but can already see a difference. I would definitely recommend *****
November 6, 2025
Unprompted review
Reply from DR.DENT
Hi Joanne,
We’re so glad to hear you’re impressed with the purple whitening strips! It’s wonderful that you’ve already seen results after just one use. Thank you for recommending us and for choosing DrDent!
Warm regards,
Nicole
DR.DENT Customer Service
At the first two try’svery happy so far with the results I’ve seen the…
At the first two try’s I’ve seen the change in colour of my teeth I’m very happy with the way it’s going an they arrived quickly to
October 28, 2025
Unprompted review
Reply from DR.DENT
Hi Steven,
We’re really happy to hear that you’re already noticing a difference after just a couple of uses, that’s fantastic progress! Thank you for sharing your experience and for trusting DrDent. Keep going with the full course; the results will only get better!
Best regards,
Nicole
DR.DENT Customer Service
Easy to use not a bad flavour
Easy to use not a bad flavour, decent price
November 6, 2025
Unprompted review
Reply from DR.DENT
Hi Anthony,
Thank you for your great feedback! We’re delighted to know that you find the strips easy to use and appreciate the flavour and value. Your satisfaction means a lot to us!
Kind regards,
Nicole
DR.DENT Customer Service
I ordered some items and dpd delivered…
I ordered some items and dpd delivered to wrong house.
I notified DPD they did nothing.
Dr Dent as soon as I notified them were consistent in updates and replaced the items with no question within 24hrs.
The service and communication was exemplary and this reflects not only in the great products they have but also the great service.
Refreshing in this day and age that some companies really do value their customers.
10 out of 10 all round.
Very happy customer
November 5, 2025
Unprompted review
Reply from DR.DENT
Hi Nigel,
Thank you so much for your detailed review! We’re truly delighted to hear that our team was able to resolve your issue quickly and keep you updated throughout the process. Providing fast, honest, and supportive service is exactly what we strive for.
We really appreciate your 10/10 feedback, it means a lot to all of us here at DrDent!
Best regards,
Nicole
DR.DENT Customer Service
I was sceptical but It definitely works…
I was sceptical but It definitely works straight away :)
November 5, 2025
Unprompted review
Reply from DR.DENT
Hi Pauline,
Thank you for your kind words! We’re so happy to hear that you noticed results so quickly, that’s exactly what we aim for. We really appreciate you giving DrDent a try despite your initial doubts!
Best regards,
Nicole
DR.DENT Customer Service
Bad product
This is a con company . Got my first set of strips . They don’t stick and if they do they don’t work . Also a month later I noticed they charged me for more strips . What they don’t tell you it’s a subscription.
October 8, 2025
Reply from DR.DENT
Hi Brendan,
We’re very sorry to hear about the situation and the misunderstanding caused. Please note that on our website, customers can manually choose whether to activate the subscription option or not, it isn’t done automatically.
To resolve this quickly, please reach out to our Customer Service Manager directly at dan.ceban@drdent.co, including a screenshot of your Trustpilot review so we can verify your case. We’ll make sure your issue is handled with top priority and resolved as soon as possible.
Best regards,
Nicole
DR.DENT Customer Service
Lovely teeth
These are so great my teeth are a lovely shade which makes me feel more confident when meeting people and talking to them being a tea drinker these take away the discolouration which regular tea drinking does can’t be with out them a great product
November 6, 2025
Unprompted review
Reply from DR.DENT
Hi Zina,
Thank you for sharing such lovely feedback! We’re thrilled to hear our strips have helped boost your confidence and remove tea stains — that’s exactly what we love to hear.
Best regards,
Nicole
DR.DENT Customer Service
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