GameByte Shop Reviews 

Ordered for teenager. Able to track order easily. Delivered on date stated. All good.

great price, quick delivery. definitely use again and would recommend 👍

Quick and efficient, delivered as stated! Great service!

F1 2022 game was dispatched and delivered within 24 hours of ordering. Multiple emails to keep you in the loop. All round great experience

Fast, efficient, honest, absolutely top quality. Delivery on release day is rare these days and they take it seriously. I now am a loyal customer.

Good price very fast dispatch and delivery. Very happy customer

I purchased a Razer BlackShark V2 Pro Wireless headset, which was slightly cheaper here than elsewhere - I was a bit nervous about trying GameByte because there were several bad reviews but there were also many positive ones so I thought I'd give them a go.

Within an hour of using the headset I used the mute button for a short time, then found it wouldn't unmute. Switching the headset on and off fixed the problem but then a short time later it happened again, and this time switching on and off didn't fix it.

I tried again the next morning to see if the problem had cleared itself and this time the microphone wouldn't work at all. I contacted GameByte and received an autoresponse - they had a back log and it would be several days before they responded. It was several days later when they replied and they advised that because I had tried the item it was now a used product so they would have to test it to make sure they could replicate the fault before they would give a refund or offer a replacement. I asked for returns details and a label - labels aren't provided and the process is very slow as there is a delay of several days between each email response. I was told I had to pay for the return costs and tracked postage was strongly recommended as they wouldn't be responsible for costs if they didn't receive the returned item. It seemed to me that if I didn't return it by tracked postage they would claim they hadn't received it so I had no choice but to pay for special delivery.

They did refund the purchase price for the headset but they have totally ignored all requests for a refund of the postage costs, which actually equated to 10% of the purchase price, so the item ended up costing me more than if I'd bought it from a well known supplier. I was offered a choice of a refund or replacement for the headset but if I chose a replacement and that was faulty I'd have to pay to return that too.

It seems from the reviews that some transactions go smoothly but there are also many bad ones. It's really not worth the risk and hassle buying from here just to save a few pounds.

Their auto response is still showing that their systems are undergoing maintenance which has caused a delay in response times - works should be completed by 11 April - it's now the end of June. I'm still chasing the return shipping costs but all my emails have been ignored to date. They're happy to send you junk emails every day, though, and it's very difficult to find how to stop them!

First time using the company and couldn't be happier with the quick delivery and customer service I received when I had a query.

Recently ordered a product and emailed the support team to enquire about delivery time, Ella replied to me in very swift and helpful fashion, superb help from the support team.

Ordered a Wireless Controller as couldn't get it anywhere else. Was a bit anxious but super pleased with speed of delivery and communication. Thank you.

1st time buyer from you’re site , Very pleased , price was cheaper than I could get it anywhere else and delivery was speedy :)

Awesome and fast! :)

If you Pre-ordered a game they take the money out of your bank straight away. I Pre-ordered The Quarry and Two Point Campus - Enrolment Edition. Got an Email saying both games have been despatched and my order has been fulfilled, only one game arrived "The Quarry". The other game is not due for release until 9 August 2022. Emailed Gamebyte and still waiting on a reply

Excellent service and very quick. Will definitely order from them again.

Good prices and speedy delivery. Couldn't ask for more. Will be using them again.

Perfect condition game and arrived the next day! Highly recommended 5*

Very happy, fast shipping and very good prices!

Such quick delivery from time of order to arrival date. Arrived in excellent condition and original packaging - would 100% use again and recommend to people

Great cuatomer service and they give good deals abit better then cex