In Italy they use the courrier company Lecardi- you learn this only after complaining. Illy does not send you e-mails to advise the courrier company, delivery date or shipment number. If the courrie... See more
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I loved my X1 Anniversary E.S.E. Pod & Ground Espresso Machine so much I even bought a second one for our summer house. Now the o ring on one has fallen off, and when I called to find out where I cou... See more
Payment had been taken out of my bank twice. Customer service deny this could have happened and keep saying it’s a holding payment. Very dismissive and abrupt. I’ve provided transaction numbers for bo... See more
Customer service is the worst. Can’t update nor cancel subscriptions “due to technical problems” of their website . I called countless times during their office hours but no one answers their phone... See more
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1.5
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359 reviews
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Biggest ripoff in the whole of Vietnam
I had Illy coffee at Ho Chi Minh airport in Vietnam and it was the most overpriced coffee I have ever had. I am from Sydney Australia and a double expresso there will set you back at most $5 Australian dollars (about $3.50 USD) but at Illy in Ho Chi Minh it costs $8 AUD (you can get a double expresso in town for$2.50 AUD.) The biggest ripoff I have found in 3 months travelling in Vietnam. I will NEVER buy anything from Illy again.
December 29, 2019
Unprompted review
What can I say
What can I say, it's simply one of the best coffee in the world. Branches in London(UK) are a must to try!
January 18, 2019
Unprompted review
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