While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I have been a loyal customer for 20+ years, love their shoes but when something goes wrong customer service is rubbish, will look elsewhere for my next pair

Rated 1 out of 5 stars

Customer support don’t respond and they make it very difficult to return goods. I ordered boots on line which when they arrived didn’t suit my feet . There was no return information with the box so I... See more

Rated 5 out of 5 stars

The shoes fit like a dream and arrived sooner than expected. They are beautiful and I already feel relief in my knee. We have ordered many pair, and say without hesitation that they restored my husba... See more

Rated 5 out of 5 stars

I'm so happy that I came across kyBoot shoes. I suffered from Plantar fasciitis and walking caused pain in my foot and heal, it made me feel really old to be hobbling around. With these wonderful shoe... See more

Company details

  1. Physiotherapy Equipment Supplier
  2. Clothing Store
  3. Men's Clothing Store
  4. Pharmacy
  5. Shoe Store
  6. Women's Clothing Store

Information provided by various external sources

Walk-On-Air with the revolutionary Swiss kyBoot shoes for men and women, and the kyBounder mats for standing desks.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

253 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.4

All reviews

(253)

4 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best shoes I've ever owned

Best shoes I've ever owned. I was limited to standing and walking to two hours best. Spent all day in Paris at the museum and no pain in feet or back. I've ordered another pair. I did get use to them before the long day. As recommended.

February 7, 2018
Unprompted review
kyBoot Shoes logo

Reply from kyBoot Shoes

Wow, from only 2 hours to a full day in Paris without pain!
(we do recommend to take it easy at the beginning though, going from little or no activity to full activity should be a gradual process)

Rated 4 out of 5 stars

Walking on Air

Crazy expensive for a pair of tennis shoes but they do feel like you are walking on air. Without a doubt, the most comfortable shoes for walking that I have ever owned.

January 30, 2018
Unprompted review
kyBoot Shoes logo

Reply from kyBoot Shoes

Hi Mel,
Yes, kyBoot are not cheap but nothing compares to that walk-on-air feeling, right?

Rated 5 out of 5 stars

I had issues with the shoe regarding …

I had issues with the shoe regarding size. Kyboot exchanged it to 1/2 size larger. Thank you Ray for the follow up. The shoe fits perfect and just like walking on a cloud. Great customer service.

January 29, 2018
Unprompted review
kyBoot Shoes logo

Reply from kyBoot Shoes

Thanks Rudy, we make an effort to make sure everyone can connect with a product expert if they have any sort of sizing/fit issue. Enjoy walking on clouds!

Rated 5 out of 5 stars

It is the best mad ever

It is the best mad ever. It is as I expected to be, as I wanted and needed. Thank you!

January 25, 2018
Unprompted review
kyBoot Shoes logo

Reply from kyBoot Shoes

Hi - you mean the kyBounder "mat" right? You're welcome!

Rated 5 out of 5 stars

This is a great company

This is a great company. Even though the item I purchased did not work for me, they graciously allowed me to return it free of charge and without any hassle. That's he way to run a successful business. I will tell my friends about them.

January 23, 2018
Unprompted review
kyBoot Shoes logo

Reply from kyBoot Shoes

Thank you! We make efforts to make it as easy as possible to return or exchange because buying shoes online is always a challenge.
Thanks for telling your friends and family!

Rated 5 out of 5 stars

Well laid out website

Well laid out website. Good information, and easy to navigate. Excellent fast service. Tracking updates, and up to date information.

January 19, 2018
Unprompted review
kyBoot Shoes logo

Reply from kyBoot Shoes

Thanks, Robert, we hope you like the shoes just as much!

Rated 5 out of 5 stars

My job is in the medical field

My job is in the medical field, working 12 hour shifts, on my feet constantly, way more than one can imagine, especially during the cold & flu months... and I can honestly say “my feet don’t hurt!!!” After doing 3 shifts in a row & I feel like I could go for more!!!! I ordered my shoes & received them 3-4 days later, no tax, no shipping fees!!!! And I was sent a daily notification on my shipment!!!! I couldn’t be more pleased!!!

January 17, 2018
Unprompted review
kyBoot Shoes logo

Reply from kyBoot Shoes

Olivia that is wonderful!
Thank you for sharing and more importantly for letting kyBoot help you help others on your job!

Rated 1 out of 5 stars

Reference ID: 7988693ky Boot Filler insole. Very poor material.

Reference ID: 7988693

I am stunned at the flimsy kyBoot Filler insole that you have sent me.
Not only is the material thin but there is NO cushioning beyond the heel area. And even the heel area is lacking in Good Cushioning. Why? The experience of standing on these insoles is as if I were standing on nothing! What a great disappointment. Yes, I am sending this item back to you and expect a full refund.

January 15, 2018
Unprompted review
kyBoot Shoes logo

Reply from kyBoot Shoes

Hi Phyllis,
Indeed the filler insoles have little cushioning.
Their only purpose is to help you adjust the fit of your kyBoot shoes.
The filler insole has no special benefit or therapeutic effect such as in the kyBoot shoes.
You should use the fillers to make the shoe fit more snuggly, but if the fit is ok, there's no need for them.
Hopefully, you're still enjoying your kyBoot sandals!

Rated 5 out of 5 stars

After suffering a terrible work elated …

Thank You kyBoot

After suffering a terrible work elated accident my husband was unable to walk comfortably in any shoes; and we tried them all.

Then someone suggested kyBoot and that has made all the difference.

He is back coaching tennis and walking without pain.

He now owns 5 pairs!

January 12, 2018
Unprompted review
kyBoot Shoes logo

Reply from kyBoot Shoes

Hey Marty,

Wow! Thank you for telling us about your husband - back to coaching tennis is incredible!

Rated 5 out of 5 stars

I received the KyBoot Shoes late …

I received the KyBoot Shoes late Wednesday and have been wearing them since. They are GREAT plus you all give good service. I look forward to receiving the catalog to see just what other items are available! You get a 5 star PLUS from me!!!!

January 5, 2018
Unprompted review
kyBoot Shoes logo

Reply from kyBoot Shoes

Thank you Jean! Glad you're enjoying your new kyBoot shoes and our service :)

Show reviews in all languages. (253 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look