Ordered the new adidas Leeds United training top, the chart sizes are not the sizes of the products that arrived. Normally an 2XL now on a XL. Paying £5 postage and £3.50 return postage. Customers ser... See more
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I ordered a single shirt as a gift. It arrived quickly, which was good. I thought the packaging inside was poor for such an expensive item. It was in a plastic bag and that was it. It hardly looks lik... See more
I ordered the Leeds 3rd kit shirt on-line last Thursday night and it arrived this afternoon true to the 1-3 business days. Size guide is bang on with the fitting of the shirt. I was surprised to see s... See more
I have bought from this site for the past few years, never had a problem until I have recently wanted to return a faulty item. I can’t get hold of them, emails bounce, web form ignored, live chat doe... See more
Company details
Information provided by various external sources
Leeds United Football Club is a professional football club in Leeds, West Yorkshire, England.
Contact info
United States
- shop.leedsunited.com
1.9
Poor
89 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 11% of negative reviews
Typically replies within 24 hours
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Bought my 8 year old son a shirt when…
Bought my 8 year old son a shirt when the new kit was released, had his name and number put on, £65 which isnt cheap. Waited ages for the shirt, when it arrived it had several pulls on the arm and was covered in black marks, promised me a full refund now they have sent another shirt and only offering 10% discount, so its gonna cost me again to send it back. TOTAL RIP OFF. DONT BUY ANYTHING FROM HERE.
August 26, 2021
Unprompted review
Said I would buy some stuff to put some…
Said I would buy some stuff to put some money into the club. Bought a top and a jersey which came to just over €150. That was last Thursday morning and it’s now 11pm the following Tuesday night and no sign of the stuff being dispatched. Next time I’ll buy my Leeds gear on AliExpress it would get here quicker.
August 10, 2021
Unprompted review
It is with an extremely heavy heart I…
It is with an extremely heavy heart I have to slate the club I have loved and followed for the past 52 years!
The club shop set up is antiquated and NOT FIT FOR PURPOSE. I have directly contacted the CEO to inform him of my findings. Was promised someone would be giving me a call to which I still await!
I have also sent further emails to Mr. A Kinnear but he himself has gone missing!
Not good enough fir a club promoting a T shirt stating ‘football is for the fans’ REALLY.?
LUFC I suggest you start taking appropriate PRO ACTIVE ACTION, it SPEAKS far greater than WORDS! 😡
June 24, 2021
Unprompted review
Dire customer service.
They quote despatch within 4 days, mine took over 2 weeks. Arrived 2 days after I requested refund from the credit card company. Emails ignored. Dire customer service.
September 18, 2020
Unprompted review
Shocking customer service
Make sure you order the right size from the shop because there returns policy is terrible,I spent over 300 with them and 2 items were too big, I live in Ireland and had to post back at my own expense, this cost me €18 and still awaiting a refund two weeks later, sent 3 emails and had no response, sizes go out quickly so when I eventually get a refund no chance of ordering correct size. Glad the team is managed better than the retail side
September 12, 2020
Unprompted review
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