Live Systems Reviews 

20
TrustScore 4 out of 5

4.0

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Rated 3 out of 5 stars

Felt that my order was so small and they were to busy with other work This is all when trying to contact them, Took several days for me to get answers, Only hire dept available, sales dept not... See more

Rated 1 out of 5 stars

Googled to get a Shure microphone windstopper - google had these listed at this website with free delivery. Unfortunately after messing around giving all my details for delivery it appears freepost... See more

Company replied

Rated 5 out of 5 stars

Spoke early morning with Steve Robb, fantastic knowledge, patience and service! Sorted everything out for me and was completely accommodating. Thanks again Steve and Live systems for being there for m... See more

Rated 5 out of 5 stars

Excellent service, very prompt and professional, good communication and nice people to deal with. A winning hand and well done guys! First class and would highly recommend you. Ian Halesworth Suf... See more

Company details

  1. Hi-fi shop

Information provided by various external sources

Your first stop for PA, sound, lighting, staging,rigging, power and AV. Equipment hire and sales plus full production services. Edinburgh, Scotland.


Contact info

4.0

Great

TrustScore 4 out of 5

20 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

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4.0

All reviews

(20)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

To busy for small sales

Felt that my order was so small and they were to busy with other work

This is all when trying to contact them,
Took several days for me to get answers,
Only hire dept available, sales dept not in the office
In the end worked out ok

July 31, 2022
Rated 5 out of 5 stars

Fantastic

Great service, great selection of products. There was a small stock discrepancy with my order but I was rung very quickly after placing it to get everything sorted out. Would use again.

February 2, 2022
Rated 5 out of 5 stars

Cancelled Purchase

I ordered a wrong product and asked for cancellation. They were so quick and kind. Without any delay my request was processed.

May 27, 2021
Unprompted review
Rated 1 out of 5 stars

Freepost is actually £5 postage

Googled to get a Shure microphone windstopper - google had these listed at this website with free delivery. Unfortunately after messing around giving all my details for delivery it appears freepost in their eyes means £5 p+p so my £5.50 wind stopper suddenly would be £10.50
Do the right thing either correct the postage online to be truthful or actually give freepost.
I’m sure this may be dumbed down so I’ll postit on Twitter too

May 18, 2019
Unprompted review
Live Systems logo

Reply from Live Systems

Hello, John.

I'm sorry to hear that you feel that our postage options are misleading. This is not our intent and we try to clearly set out our delivery options/costs on our site including a banner on all pages which states that free delivery is available but only on orders over £50. Unfortunately, with the competitiveness of the internet, offering free carriage on small orders would often wipe out any profit for us.

In terms of Google showing us as providing free carriage, this is automatically set and is down to the fact that we DO offer free carriage options, even though we have a minimum order price to qualify for this. We will have a look at the Google ads service to see if we can better clarify how this is displayed.

I hope that this clarifies the situation but please get in touch directly if you wish to discuss further.

Kind regards,

Steve Robb
Live Systems


Rated 5 out of 5 stars

Excellent service

Excellent service, very prompt and professional, good communication and nice people to deal with. A winning hand and well done guys! First class and would highly recommend you.

Ian
Halesworth
Suffolk

May 1, 2019
Unprompted review
Rated 5 out of 5 stars

Ordered in error.

Unfortunately, I misunderstood the description on the web site and ordered the wrong product. Live Systems were quick to accept a return of the item I ordered and they gave me a full refund.

January 16, 2019
Unprompted review
Rated 5 out of 5 stars

As usual Great Service from Live System…

As usual Great Service from Live System and Steve. You get great expertise form the staff, fantastic products like Fohn or DAS.
I would highly reccomend this company, I have used them now for a few years and they never let me down.
Keep up good work guys

December 3, 2018
Unprompted review

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