Banner for shop.logistics.org.uk

shop.logistics.org.uk Reviews 

212
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online platform is very simple to navigate and the overall ordering process is exceptionally smooth and fast. People also love the rapid delivery times, high quality items, and very affordable prices offered consistently across the board. However, some people mentioned experiencing occasional delivery delays, tracking discrepancies, or issues with couriers successfully finding their exact location in time. A few different reviewers also pointed out that shipping and delivery costs can sometimes feel quite expensive when purchasing smaller items and books.

What people talk about most

Delivery service

Consumers find delivery service to be positive, frequently highlighting rapid next-day arrival and smooth... See more

Order

Users describe positive interactions with order, highlighting a simple and easy online process to locate and... See more

Service

People report positive experiences with service, highlighting consistently prompt delivery, reliability, and... See more

Product

Reviewers highlight high satisfaction with product quality and delivery. Consumers noted that items arrived... See more

Price

Reviewers mention positive feedback about price, consistently highlighting excellent and great rates... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time buying from logistics and it has been a very smooth easy experience and had next day delivery Well packaged Overall a fantastic service and would recommend to anyone Many thanks

Company replied

Rated 5 out of 5 stars

Delivered within 2-3 days of order. Great purchases. Very good prices. Wouldn't hesitate to order again. Thank you

Company replied

Rated 5 out of 5 stars

The online service was easy to follow, to locate the product and order the product. The product arrived before the advertised date and was as advertised. I will use this service again.

Company replied

Rated 5 out of 5 stars

Very good delivery time, product arrived in good condition even with the damage to the packing thus good packing clearly a factor to distribute your products safely. Although not a company buy each ye... See more

Company replied



Company details

  1. Safety Equipment Supplier
  2. also in
  3. Business to Business Service
  4. Protective Clothing Supplier
  5. Safety and Work Wear Store
  6. Tool Store
  7. Truck Parts Supplier

Written by the company

Welcome to Logistics UK Shop. Our online store is your one-stop-shop for all your compliance needs. We supply a wide range of products to meet compliance needs- from Driver Defect Pads for HGVs, vans, and more, to Sat Navs, Workwear and Vehicle Maintenance products. Along with Digital Tachograph Download Equipment like the DigiDL, to streamline operations and save time and money.

Free delivery over £100


Contact info

Promotion box for shop.logistics.org.uk

Logistics UK Shop

Explore our wide selection of high‑quality workwear.

4.5

Excellent

TrustScore 4.5 out of 5

212 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(212)

64 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service and excellent…

Fantastic service and excellent products purchased. I purchased a number of HGV vehicle compliance items for my business really great service from the Logistics UK team

July 14, 2025
shop.logistics.org.uk logo

Reply from shop.logistics.org.uk

Thank you Craig for taking the time to give this feedback greatly appreciated

Rated 5 out of 5 stars

Delivered on time

June 19, 2025
shop.logistics.org.uk logo

Reply from shop.logistics.org.uk

Thank you for your feedback Jane- I am glad we could deliver fast and prompt service for you.

Rated 5 out of 5 stars

spot on thank you

spot on thank you very much dai

June 10, 2025
shop.logistics.org.uk logo

Reply from shop.logistics.org.uk

Thank you David for your feedback it was lovely to speak to you - if you require another one please call us and we will arrange this for you.

Rated 5 out of 5 stars

Good quality price and fast delivery

Good quality price and fast delivery.
Definitely I’ll come back.
Thank you

May 22, 2025
shop.logistics.org.uk logo

Reply from shop.logistics.org.uk

Thank you Marius for your feedback - so pleased to hear this and look forward to helping you again.

Rated 5 out of 5 stars
shop.logistics.org.uk logo

Reply from shop.logistics.org.uk

Thank you Mike for your feedback - always pleased to hear that our goods are delivered on time.

Rated 5 out of 5 stars

Easy to use website

Easy to use website and really easy to re-order defect sheet books, delivery is within 48 hours normally

May 15, 2025
shop.logistics.org.uk logo

Reply from shop.logistics.org.uk

Thank you Kathy for your positive feedback

Rated 1 out of 5 stars

Ordered a van vault stacker that said…

Ordered a van vault stacker that said it was in stock! When I rang up to ask how long the delivery date would be, a rude member of staff told me I should have read the description as it said it was on back order. I explained that this was misleading as it clearly stated in green (instock). She then said I should have read the description as usually people do to which I responded I own 4 already so don’t need to know about the product so wouldn’t expect to read the description. The member of staff decided to double down and explained that they assumed everyone read the description. I kept my order with them as this was an unchangeable situation but have had my order clearly kept back on now 2 previous restocks! Now I’ve got a refund and gone else where! Surly as a business they should not assume and being more polite with customers.

January 21, 2025
Unprompted review
shop.logistics.org.uk logo

Reply from shop.logistics.org.uk

Thank you for your feedback Adam - as explained to you - on our website there is a line on the top of the product in red that does say '10% off Stock Arriving Soon - PreOrder Now' - we feel that this is very clear for customers to see and we are advising to pre-order. The Van Vault product is in high demand at the moment and no retailers have any stock as we are all waiting for stock from the same supplier.

Rated 2 out of 5 stars

I purchased a £10.75 timer

I purchased a £10.75 timer , postage & packaging and extra £11.95 , VAT added £4.54 , total cost £27.24
This is what is wrong with the order

May 1, 2025
shop.logistics.org.uk logo

Reply from shop.logistics.org.uk

Hi Alain - thank you for your comments regarding our postage. Our delivery charges are clearly explained on the Delivery & Returns page on the website. I also understand that we discussed this with you on the telephone and advised you to refuse the delivery to save yourself the cost of returning the item to ourselves. The item has been received at our warehouse and your refund will be organised for you ASAP.

Rated 1 out of 5 stars

Order was dispatched but hasn’t…

Order was dispatched but hasn’t arrived. 10 days and waiting and won’t respond.

April 16, 2025
Unprompted review
shop.logistics.org.uk logo

Reply from shop.logistics.org.uk

Hi Kalum - following our conversation I hope I explained the situation regarding your product on your order - apologies for the Despatch Confirmation which unfortunately added to the confusion , and thank you for letting us know that this was happening. As advised the stock is expected to the supplier for the 9th May and if there is any delay with this date you will be advised ASAP. If you would like to contact us please use the email below as I couldn't see that we had received any emails from you previously. websales@logistics.org.uk or call us on 03717 11 11 11. Many thanks Kalum.

Rated 5 out of 5 stars

Good service delivered on time

Good service delivered on time
Will use again.

March 27, 2025
shop.logistics.org.uk logo

Reply from shop.logistics.org.uk

Thank you for taking the time to review - always great to hear this feedback.

Rated 5 out of 5 stars

Great service

Easy to use website and quick delivery

March 28, 2025
shop.logistics.org.uk logo

Reply from shop.logistics.org.uk

Thank you Richard always great to hear this feedback.

Rated 1 out of 5 stars

The delivery never arrived with myself…

The delivery never arrived with myself do you have a POD?

March 27, 2025
shop.logistics.org.uk logo

Reply from shop.logistics.org.uk

Thanks for your feedback Phil - as discussed on the telephone with Melissa we were not aware this hadnt arrived so apologies for this - I believe this has now been re-ordered for you. Any further queries please email us at websales@logistics.org.uk in the first instance.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look