My Hero Cards Reviews 

811
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 297 reviews, reviewers overwhelmingly had a great experience with this company. Customers found the website easy to navigate, appreciating clear product descriptions that simplified finding desired items. Many enjoyed the fun and unique products, often purchasing them as gifts or for personal entertainment. The ordering process was frequently described as quick and easy, contributing to a smooth overall user experience. However, some customers noted frustration with the checkout process due to numerous forced upsell offers and product suggestions after their main purchase. A few other people also felt that delivery times were sometimes long, with some orders not arriving as expected.

What people talk about most

Product

Clients share positive opinions on product, with many expressing excitement for their purchases and the... See more

Order

Reviewers mention positive feedback about the ordering process, highlighting its ease and user-friendliness,... See more

User experience

Customers had positive experiences with the user experience, highlighting the ease of navigation and ordering... See more

Website

Customers consistently note positive experiences with the website, praising its ease of use for ordering and... See more

Checkout

Users describe positive interactions with checkout, consistently reporting it as easy, simple, and quick.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Not having to go through the extra differt suggestions at the end multiple time maybe if it was only once and having them all to look through at once. Ot was a good reminder of what you have and some... See more

Company replied

Rated 4 out of 5 stars

It was easy but being offered so many different cards against humanity is nonsense. If I wanted additional sets I would of went to the menu & shopped. But over all it was easy.

Company replied

Rated 4 out of 5 stars

Easy to order, but didn't appreciate the forced sales pitches after checkout. Couldn't bypass it, and it makes me hesitant to order anything again.

Company replied

Rated 5 out of 5 stars

EVERYTHING WENT JUST AS PLANNED AND DESCRIBED. ACTUALLY RECEIVED EARLIER THAN THOUGHT I WOULD. WE ACTUALLY PLAYED THIS GAME FOR THE FIRST TIME WITH THE STAR WARS EDITION AND HAD A HILARIOUS TIME.

Company replied


Company details

  1. Game Store

Written by the company

My Hero Cards is the funniest Fill in blank / Question Answer party playing card game that will keep you hooked for hours! The games feature references from your favorite TV Shows and Movies. So buckle up for the most hilarious time of your life that everyone will enjoy!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

811 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(811)

292 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Offer!

The ordering experience was very simple and I know my nephew will love this! He and his housemates are huge Golden Girls fans.

April 19, 2026
Unprompted review
My Hero Cards logo

Reply from My Hero Cards

Glad to hear that—thanks for your feedback! 😊

Rated 5 out of 5 stars

It was easy and fast

It was easy and fast. And the welcome email was the icing on the cake. I love the humor and how safe it felt to utilize the website. I can't wait to use my cards!

April 18, 2026
Unprompted review
My Hero Cards logo

Reply from My Hero Cards

Glad to hear that—thanks for your feedback! 😊

Rated 3 out of 5 stars

Checkout process

I bought as a gift and your website made it difficult to enter the different shipping vs billing addresses. After checkout was completed, it showed erroneous information that wasn't shown prior to completing purchase. Also, too many add-on offers, and no clarity on whether an add-on could be shipped to a different address.

April 11, 2026
Unprompted review
My Hero Cards logo

Reply from My Hero Cards

we hear you on the checkout confusion, add-ons, and address issues, and we’re working on fixing this for a smoother experience.

Rated 4 out of 5 stars

Pretty easy overall but not a fan that…

Pretty easy overall but not a fan that I had to decline through three different "special add on offers" to complete my order. That was annoying

April 10, 2026
Unprompted review
My Hero Cards logo

Reply from My Hero Cards

Glad to hear that—thanks for your feedback! 😊

Rated 1 out of 5 stars

Never received product and MyHeroCards refuse to do anything about it

I placed an order with MyHeroCards and never received it...

While the shipment was active, I contacted support because the address was missing my apartment/unit number. Support acknowledged the issue and said the address update had been requested. I was later told to pick the package up from USPS, but when I asked for the exact location, I did not get a usable answer....ever. The package was then reported as returned to sender due to an insufficient address by USPS.

Instead of resolving the problem, I was asked to pay extra to have the order re-shipped. When I followed up later and referred to the prior ticket history, support ultimately apologized for the inconvenience but refused to offer either a refund or a replacement.

Looking back, I wish I had paid closer attention to other negative reviews before ordering. I also should have looked more carefully through the reviews overall, because most of them do not come across as trustworthy to me. I'm pretty sure this is a scam. A lot of paid reviews, but if you shift through the reviews you will see the genuine reviews like mine. If this happens to you, file a chargeback while in the window.

If you attempt to reach out to support, you will just receive automated AI responses from generic named people like "David" or "James".

I can only speak to my own experience, but based on the lack of resolution and the way this was handled, I would not order from them again.

February 5, 2026
Unprompted review
My Hero Cards logo

Reply from My Hero Cards

Sorry for the inconvenience — please reach out to our support team, and we’ll help you sort everything out quickly 👍

Rated 5 out of 5 stars

Easy ordering process

It was very easy to place my order and the fact that I've never seen anything like this before makes me more excited to get it. I've loved The Golden Girls for as long as I can remember and this will be a wonderful addition to every other Golden Girls items I've acquired.

March 28, 2026
Unprompted review
My Hero Cards logo

Reply from My Hero Cards

Glad to hear that—thanks for your feedback! 😊

Rated 5 out of 5 stars

Was glad this game came available

Was glad this game came available. Tried many times before to get this game. Golden girls has been loved by my family since the first episode aired so many years ago. And has continued in the lives of my kids in reruns. We all ate looking forward to playing this game for many more years to come. Mystery gift was a nice added touch to my purchase.

March 27, 2026
Unprompted review
My Hero Cards logo

Reply from My Hero Cards

Glad to hear that—thanks for your feedback! 😊

Rated 5 out of 5 stars

Great place to buy unique cards!

It's really simple to shop their products, no jumping through hoops before you get to them. Easy to see what you're looking at. Easy to know what you're buying and shipping costs are going to be. Give you deals upfront or in your emails. I've bought from them a couple of times in years past, never been disappointed. Looking forward to my current purchases!

March 21, 2026
Unprompted review
My Hero Cards logo

Reply from My Hero Cards

Thank you for your continued support—we’re glad you love the experience! 😊

Rated 5 out of 5 stars

I’m so excited to try this game!!!!

I’m so excited to try this game. This is my first time ordering from this company. Looking forward to what new items they have to come

March 20, 2026
Unprompted review
My Hero Cards logo

Reply from My Hero Cards

Thank you! We’re excited to have you with us—hope you love the game, and there’s more fun coming soon! 🎉

Rated 5 out of 5 stars

I love the Golden Girls and was very…

I love the Golden Girls and was very excited to see a company that does this type of game. Thank you!

March 20, 2026
Unprompted review
My Hero Cards logo

Reply from My Hero Cards

Thank you! We’re so glad you loved the Golden Girls theme—hope you have an amazing time playing! 💛

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